Senior Software Engineer, Github

• The ideal candidate brings strong technical expertise, clear communication, and a passion for building systems that support data-driven decisions in a fast-paced, collaborative environment
• 6+ years experience in Software Engineering, Computer Science, or related technical discipline with proven experience maintaining and delivering production software coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, Go, Ruby, Rust, or Python
• OR Associate’s Degree in Computer Science, Electrical Engineering, Electronics Engineering, Math, Physics, Computer Engineering, Computer Science, or related field AND 5+ years experience in Software Engineering, Computer Science, or related technical discipline with proven experience maintaining and delivering production software coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, Go, Ruby, Rust, or Python
• OR Bachelor's Degree in Computer Science, Electrical Engineering, Electronics Engineering, Math, Physics, Computer Engineering, Computer Science, or related field AND 4+ years experience in Software Engineering, Computer Science, or related technical discipline with proven experience maintaining and delivering production software coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, Go, Ruby, Rust, or Python
• OR Master's Degree in Computer Science, Electrical Engineering, Electronics Engineering, Math, Physics, Computer Engineering, Computer Science, or related field AND 2+ years experience in Software Engineering, Computer Science, or related technical discipline with proven experience maintaining and delivering production software coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, Go, Ruby, Rust, or Python
• OR Doctorate in Computer Science, Electrical Engineering, Electronics Engineering, Math, Physics, Computer Engineering, Computer Science, or related field
• OR equivalent experience
• 1 or more years of professional experience in Golang

Desirable

• We’re expanding our Copilot Metrics Engineering team within the Copilot Intelligence Platform organization, seeking a Senior Software Engineer to lead the development of scalable telemetry infrastructure, including APIs and data solutions for external customers
• In this role, you will drive high-impact engineering projects, ensure data completeness and quality, and collaborate with cross-functional stakeholders to deliver secure, reliable data products
• Partners with appropriate stakeholders (e.g. , product manager, technical lead) to determine user requirements for a set of scenarios
• Leverages a variety of feedback channels to incorporate insights into future designs or solution fixes
• Understands the customer need via data interpretation (e.g. , metrics, bugs, customer feedback) provided and proactively identifies problems and/or trends for resolution
• Begins to determine additional critical metrics
• Leads efforts and discussions for the technical solutions of products/features (e.g. , design, cost)
• Creates proposals for architecture and design documents, and leads testing of hypotheses and proposed design solutions
• Shares and acts on findings from investigations, owns design decisions, and oversees the less experienced team members
• Leads the development of design documents for initiatives, determines the technology that will be leveraged, and how that technology will interact
• Leads design discussions with internal, interdisciplinary, and crossfunctional teams and shares findings/learnings from investigations, holding ownership for design decisions
• Leads efforts to ensure system architecture meets security and compliance requirements and expectations
• May produce and/or ensure cross organizational alignment in contributions to the development of Engineering Design Reviews (EDR)
• Independently creates and mentors others for a clear and articulated plan for testing and assuring the quality of solutions, and defines success for metrics of quality
• Leads complex technical acquisition and integration of internal/external customer feedback into necessary changes to ensure a quality customer experience
• Plans for the availability and scalability of technical features and changes in production with consideration for server health
• Monitors the health of the services to make data driven projections on scalability
• Models and guides others to ensure safe deployments and monitors impacts to minimize disruptions, derisk rollouts, and develop rollback plans when needed
• Leads by example and mentors others to produce extensible and maintainable code used across products and that is integrated with downstream dependencies
• Leads efforts to optimize, debug, refactor, and reuse code to improve performance and maintainability, effectiveness, and return on investment (ROI)
• Identifies best practices and coding patterns and provides deep expertise in the coding and validation strategy
• Creates and applies metrics to drive the quality and stability of code, as well as appropriate coding patterns and best practices
• Leads efforts to apply knowledge of debugging tools, logs, telemetry, and other methods, and leads verification of assumptions
• Writes and develops code proactively against issues before they occur and reinforce code as issues are identified across products
• Leverages minimal telemetry data, triangulates issues, and resolves with minimal iterations
• Leads retrospective debugging of solutions to identify patterns in root causes of problems, prevents future bugs across service areas, and reviews impact on other services for resolution
• Provides technical leadership during code reviews for a solution/product area to ensure it meets the team's and GitHub's quality standards, is reliable and accurate, and is appropriate for the scale of the product feature
• Ensures coding standards are followed
• Screens for and establishes best practices in reviews and provides feedback on code to drive adherence to best practices
• Understands the impact of the reviewed code and drafts proposals for code revisions beyond the assigned Service Area