Product Design Lead, Block
$245-299.5k
Financial services ecosystem
Job no longer available
Financial services ecosystem
1001+ employees
Job no longer available
$245-299.5k
1001+ employees
Company mission
To create better tools to help everyone access the economy.
Role
Who you are
- At least 12 years of professional product design experience, ~5 in management roles
- Innate understanding of the end-to-end product design process – from identifying customer needs, jobs-to-be-done, and pain points to delivering exceptional customer experiences
- Passion for translating complex problems into simple, relatable, and engaging solutions
- A diverse portfolio of work that illustrates your ability to have impact and lead at the project level, product level, organization level, and company level
- A proven ability to collaborate closely with Product, Marketing, and Engineering leaders to influence the product roadmap and the organizational structure
- Experience establishing organization-level goals and translating them to teams across multiple products to create remarkable experiences
What the job involves
- You will report to the Head of Product and partner with your peers in Product Management, Engineering, and Marketing leadership to foster an environment for creativity and innovation
- Lead a growing, global team of product designers, UX researchers and copywriters responsible for every touchpoint of artists’ and fans’ experience with TIDAL products
- Incorporate data and customer insights in order to create powerful concepts, wireframes, prototypes and high-fidelity designs
- Create and implement a unified design system that increases the velocity of our product and engineering teams, and extends to brand and marketing output
- Scope and deliver multiple design projects simultaneously
- Create an environment where individuals are inspired to do incredible work and take principled risks, building trust with them and across the organization
- Implement and lead processes that solve difficult problems and influence across a collection of products and teams
Our take
Block is a financial services technology company comprising of Square, Cash App, Spiral, TIDAL, and TBD. Its biggest brand, Square, offers hardware and software for small to medium-sized businesses enabling them to manage the entire payment lifecycle. It functions similarly to Shopify and Stripe, but has paired online payment processing with physical devices such as registers, payment terminals, and mobile card readers.
The business was originally founded as Square in 2009 by Jack Dorsey of Twitter fame. Already well-established with SMEs all over the globe, Square has significantly benefited from the increased demand for mobile payment systems. Its order management feature remains a go-to tool for small businesses that otherwise didn't have the proper infrastructure in place when demand for home delivery surged.
Square rebranded as Block in December 2021, with the Square brand name remaining in place for their seller business. The company has since come under fire for its security practices, facing lawsuits in relation to a major breach of CashApp user data, and in 2024 announced plans to reduce its workforce in order to cut costs. Despite these setbacks, there is every chance the business will move past this, though it may take some time to rebuild trust in its product.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
19% employee growth in 12 months
Company
Company benefits
- Healthcare coverage (Medical, Vision and Dental insurance)
- Health Savings Account and Flexible Spending Account
- Retirement Plans including company match
- Employee Stock Purchase Program
- Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
- Paid parental and caregiving leave
- Paid time off (including 12 paid holidays)
- Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
- Learning and Development resources
- Paid Life insurance, AD&D, and disability benefits
Company HQ
SoMa, San Francisco, CA
Leadership
Jack Dorsey
(CEO)Having studied at and dropped out of New York University, Jack founded Twitter in March 2006, where he has served as CEO since. He co-founded Square with Jim in February 2009, and has remained its CEO ever since.
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