Software Engineer, Dialpad
Growth
CA$147-174k
OTE
AI-powered cloud communications platform
Be an early applicant
AI-powered cloud communications platform
1001+ employees
Be an early applicant
CA$147-174k
OTE
1001+ employees
Company mission
To completely transform the way the world works together.
Role
Who you are
- Strong experience with Python, Vue/React, HTML, CSS, JavaScript, TypeScript, GraphQL, GCP, or other cloud infrastructures
- Practical experience designing, deploying, and optimizing solutions leveraging serverless computing, microservices, and event-driven architectures
- Proficiency with both SQL and NoSQL databases
- Experience with building reusable and modular components for both frontend and backend
- Experience with RESTful APIs and GraphQL schemas
- Bachelor's degree in Computer Science or equivalent practical experience
- Proven ability to design, build, launch, and maintain at least two large-scale production systems
- Experience with Agile development methodologies
- Experience leveraging modern AI-powered developer tools and workflows (e.g., LLM-assisted development, code generation, debugging, and productivity tooling) to improve engineering efficiency and software quality
- Familiarity with integrating AI/LLM-based capabilities into applications, including prompt-driven workflows, AI-assisted user experiences, or third-party AI platform integrations, is a plus
- Strong debugging and troubleshooting skills
- Strong communication and collaboration skills
- Don’t meet every single requirement? If you’re excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn’t meet every qualification, we encourage you to apply
What the job involves
- We are seeking an experienced and ambitious Full Stack Software Engineer passionate about building high-quality, large-scale web and desktop-native applications using modern frontend and backend technologies. You will take end-to-end ownership of significant features, driving architectural decisions, tackling complex technical hurdles, and ensuring high code quality
- Your expertise will enrich the team, including through the active mentorship of junior engineers. You will proactively collaborate with Product Managers and cross-functional partners to advocate for technical initiatives that improve team efficiency, system stability, and long-term maintainability
- This position reports to our Engineering Manager and is looking for someone to join the team in our Vancouver, Canada, Office
- Design, develop, and deploy high-quality features across Dialpad's web and desktop-native applications
- Write clean, modular, and maintainable code using best practices along with unit & integration tests
- Participate in code reviews to ensure code quality, maintainability, and scalability
- Ensure that features are shipped on time and with the highest quality
- Participate in a rotating team on-call schedule to quickly diagnose and resolve critical issues, ensuring a seamless customer experience
- Collaborate with cross-functional teams to build and use common components and practices across Dialpad products
- Partner closely with Product, Growth, and cross-functional stakeholders to build and optimize monetization, signup, onboarding, activation, and expansion experiences across Dialpad products
- Develop experimentation and feature-flagging capabilities that enable rapid iteration, A/B testing, and data-driven product decisions
- Build scalable platform capabilities that empower other teams to launch and iterate on growth initiatives efficiently and safely
- Design and implement solutions that improve conversion, customer adoption, retention, and operational efficiency while maintaining high reliability and performance
- Leverage AI-powered tools and workflows to accelerate development, improve operational insights, and enhance customer-facing experiences
- Mentor junior engineers and help them grow their skills and expertise
Our take
Dialpad offers an AI-driven cloud communications platform for business teams. It was founded to streamline communications across entire businesses with a fast set-up and hassle-free deployment.
As well as hosting in-house video, meet and text communications with automated note-taking and transcription, the platform also features AI-powered customer service, sales and voice intelligence insights. Dialpad has impressed customers such as Asana, Stripe, TED and Uber with its smooth integration capabilities with co-working platforms like Slack, Google Workspace, Salesforce CRM and Microsoft Teams.
The Unicorn company's funding has been heavily invested in the continued R&D of AI technologies, delivering numerous industry-first features. Dialpad has also expanded globally, opening offices in Europe and Asia and extending its global footprint via additional investments internationally. In 2026, it released its Agentic AI platform, which will help businesses to tailor and fine-tune their agentic AI capabilities, indicating that its doubling down on this sector of its business.
Freddie
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Dec 2022
$50m
LATE VC
Dec 2021
$170m
LATE VC
Total funding: $450m
Company benefits
- Company stock options
- Continued education stipend
- Cell phone, home internet, and gym membership stipend
- Work from home opportunities
Company HQ
San Ramon, CA
Leadership
Craig Walker
(Founder & CEO)Having studied Law at UCB, Craig worked as an Attorney for Brobeck Phleger & Harrison, before moving to General Counsel at TeleSoft Partners. He spent almost 4 years at Google Ventures before founding Dialpad in January 2011.
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