Senior Strategic Partnership Management & Program Operations Director, Pathstream
$142-206k
Salary dependent on location + Bonus
Web-based platform for teaching tech skills
Open for applications
Web-based platform for teaching tech skills
21-100 employees
Open for applications
$142-206k
Salary dependent on location + Bonus
21-100 employees
Company mission
To change the future of careers.
Role
Who you are
- 7+ years in program management, strategic partnerships, or a related role — ideally with experience managing a large enterprise or consumer-facing partner
- Strong analytical skills: you're comfortable pulling and interpreting data and communicating findings clearly to non-technical audiences
- Exceptional written communication — you can write a crisp executive summary, a thoughtful partner email, or substantive feedback on a marketing campaign
- Proven track record of driving alignment across multiple internal teams without direct authority
- Strategic thinker who can zoom out to set direction and zoom in to unblock execution
- Strong intuition for consumer-facing marketing strategy — you can assess whether a campaign will drive the right learner behaviors and push back when it won't
- Comfortable with ambiguity; you're energized by broad ownership, not intimidated by it
- Experience working with or at large enterprise partners; prior strategy consulting experience a plus
What the job involves
- Pathstream is looking for a Senior Director or Strategic Partnership Management & Program Operations to own and grow our strategic relationship with a Fortune 50 client end-to-end
- This is a high-visibility, cross-functional role at the intersection of strategy, analytics, relationship management, and execution
- You'll work directly with the CEO to steward this partnership and our network of employer partners, and serve as the internal champion for our programs — aligning teams and ensuring we're hitting the outcomes our client and their learners depend on
- On a day-to-day basis you'll work closely with our operations and marketing teams to drive execution, while also identifying longer-term opportunities for our engineering, product, and learning design teams to tackle
- You won't need day-to-day direction — you'll bring it
- Reports to Jo-Ann Tan, COO
- Serve as the primary day-to-day point of contact for our Fortune 50 client stakeholders — building trusted relationships at multiple levels and translating their feedback and requirements into internal action
- Identify, pursue, and grow relationships with relevant business partners to support the program
- Represent Pathstream's interests confidently and diplomatically; navigate competing priorities with clarity and care
- Draft and review internal and external communications related to the client relationship — from executive updates to partner-facing summaries
- Directly guide our operations and marketing teams on an ongoing basis — diagnosing what's driving or inhibiting recruitment, program completion, user engagement, and job placement, and directing team focus accordingly
- Track program performance closely: understand the data, identify insights, and ensure the team is intervening effectively when metrics need attention. Anticipate risks and surface tradeoffs early; proactively drive course corrections without waiting to be escalated to
- Evaluate and give substantive feedback on learner-facing marketing — bringing strong instincts on what drives quality applications, program completion, sustained coaching engagement, and ultimately job placement; hold the bar on campaign strategy, not just execution
- Identify longer-term opportunities and surface them to our engineering, product, and learning design teams
- Continuously translate learnings about what's working — and what isn't — into more efficient, scalable operational processes and systems"
Our take
Applicant Tracking Systems are frequently used by companies to filter out resumes that do not include essential skills. However, University degrees often focus on generalized skill sets as opposed to career-critical skills, resulting in many strong candidates slipping through the cracks.
Pathstream builds optimized digital skill programs for job seekers by partnering with companies and educational institutions, with programs designed in collaboration with companies including Salesforce, Facebook and Tableau. The startup's aim is to deliver courses in career-critical skill sets to ensure applicants have all the necessary skills relevant to their career path.
Pathstream believes that degrees in the US still focus too much on qualifications in antiquated skill sets. It does not want to replace educational institutes, but partner with them to teach platform-centric and industry-critical skill sets. Strong funding and a good initial reach will support this aim moving forward.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-9% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jun 2023
$38.8m
LATE VC
Aug 2019
$12m
SERIES A
Total funding: $51.8m
Company HQ
Union Square, San Francisco, CA
Leadership
Eleanor Cooper
(Co-Founder & CEO)Worked at Morgan Stanley as an Investment Banking Analyst. Was a Private Equity Investment Associate at Energy Capital Partner, and New Venture Lead at Entangled Ventures.
Lauren Pizer
(Co-Founder & SVP of Learning Experience)Was a Special Projects Associate at Explore Schools, Teaching Team Member at Hasso Plattner Institute of Design, and Director of Student Experience at MissionU. Was also Case Team Leader at Entangled Ventures.
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