Senior Product Manager, Shopmonkey
$140-160k
+ Bonus + Equity
2-3 days a week in office (Morgan Hill, CA)
All-in-one auto shop management software
Open for applications
All-in-one auto shop management software
101-200 employees
Open for applications
$140-160k
+ Bonus + Equity
2-3 days a week in office (Morgan Hill, CA)
101-200 employees
Company mission
To provide smart and simple software that runs, understands and grows auto repair shops.
Role
Who you are
- 6+ years of successful product management experience leading complex software products with cross-functional teams
- Proven track record of shipping SaaS products from concept to launch in a fast-paced, startup setting
- Excellent leadership and collaboration skills to build trust, bridge gaps between teams, and influence without authority
- Tenacity and ample leadership experience enabling you to lead, influence and organize complex, core feature projects
- Exceptional verbal, written, and presentation communication skills with experience engaging senior leadership and customers
- Data-driven mindset with the ability to balance qualitative insights and quantitative metrics
- Familiarity with modern product and project management tools (e.g., Linear, Productboard, Wrike)
- Hungry, fast-learner mindset with a bias towards action
- Ability to travel periodically for customer visits, events, and workshops
- Bonus: Experience in the automotive space or in mobile app development
What the job involves
- You’ll define and evangelize product needs for our core customers, representing Product in customer engagements and partnering closely with customer-facing teams to deliver maximum value. Your ability to communicate prioritization decisions, technical nuances, and the voice of the customer will impact thousands of auto shops across North America
- This is a unique role that requires an organized, impact-oriented, and customer- and product-focused individual who is comfortable with ambiguity, takes initiative, and builds strong, collaborative relationships across teams and with customers
- Define Product Strategy: Define and champion the strategic direction, product vision, and roadmap for your squad, aligning with overall company goals and objectives. Stay attuned to industry trends, competitive dynamics, and emerging technologies that influence our space
- Drive Execution: Lead feature scoping, prioritization, and trade-off discussions — knowing when to say no to achieve the best outcomes. Translate vision into clear product requirements and user stories, managing the backlog to ensure maximum impact and alignment with company goals
- Lead Cross-Functional Teams: lead, inspire, and collaborate with engineering, design, marketing, and customer-facing teams to ensure successful launches, adoption, and measurable outcomes. Work with leadership to connect strategic plans to actionable, prioritized initiatives with clear metrics and timelines
- Collaborate Across Squads: Collaborate closely with other squad leads and stakeholders to coordinate efforts, resolve dependencies, and optimize resource allocation
- Champion the Customer: Conduct research, analyze data, and synthesize insights to deeply understand the needs of our diverse customers — from small independent shops to multi-location enterprises. Use these customer insights and data analytics to guide decisions
- Own the Full Lifecycle: Oversee the end-to-end product lifecycle — from ideation and validation through launch, iteration, and optimization. Measure success using product metrics such as adoption, engagement, and customer satisfaction, and use these to guide continuous improvement
Our take
The automotive repair industry traditionally requires a lot of paperwork associated with business management, vehicle certificates and other services. These elements are generally managed independently, and the mass of paperwork can become chaotic and difficult to manage.
Shopmonkey provides cloud-based management software specifically designed for auto repair shops. The software consolidates appointment scheduling, inventory and finances into a single digital platform. The aim of this service is to help streamline auto repair workflows and help speed up business growth.
Shopmonkey is trusted by over 4,000 shops, and are beginning to scale to personalize its services for bicycle, motorcycle and marine shops. The startup has recently formed a partnership with the Automotive Training Institute (ATI) to integrate auto repair training services into the platform.
Steph
Company Specialist at Welcome to the Jungle
Insights
-13% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jul 2021
$75m
SERIES C
Aug 2020
$25m
SERIES B
Total funding: $110m
Company benefits
- 🏡Fully Remote Work!
- $1,000 to set up your home office
- Phone/internet monthly reimbursements
- Virtual lunch & learns, classes, committees and activities
- Laptop and super rad swag provided
- Unique opportunity: This is the best form of hybrid! All teams get to travel and meet up multiple times a year for collaboration. Shopmonkey also hosts an annual company-wide get together we call Rally
- 💪🏼 Health & Wellness:
- Medical, dental, vision, and life insurance benefits available from day 1
- Short term and long term disability
- Employee assistance program
- $30 monthly home fitness or gym reimbursements
- Generous parental leave
- 401(k) available upon hire
- ✈️ Time Off:
- 11 Paid Holidays
- 10 scheduled holidays
- 1 floating holiday to observe what is important to you!
- Flexible Time Off - Take the time off you need!
- 🥰 Giving Back:
- Matching donations for approved charitable organizations
- Group volunteer efforts during work time
- 🌟 Personal & Professional Development:
- Active Culture and DEIB co-creation committees that host quarterly events
- Career development opportunities
Company HQ
Morgan Hill, CA
Leadership
Ashot Iskandarian
(CEO)Received an MBA from San Diego State University before joining Financial Engines as a Product Manager. Before founding Shopmonkey, held Product Manager positions at Xactly Corp and Intacct Corporation.
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