Support Manager, Lloyds
Audit Group COO
£87.5-97.3k
+ Annual performance-related bonus + Share schemes including free shares
More information about location
2 days a week in office
Retail and commercial bank
Be an early applicant
Retail and commercial bank
1001+ employees
Be an early applicant
£87.5-97.3k
+ Annual performance-related bonus + Share schemes including free shares
More information about location
2 days a week in office
1001+ employees
Company mission
To support families and businesses, helping them to take the next step, whatever that may be.
Role
Who you are
- The ideal candidate will have experience in audit delivery or similarly related role, excellent communication abilities and a passion for delivering quality outcomes
- The candidate must have the ability to work independently as well as part of a team
- The candidate will have an innate sense of curiosity and bring fresh perspectives that can help us find innovative ways to identify new risks, trends, insights, lessons learnt and best practices and apply them in our work
- Technical Knowledge – experienced audit analyst able to undertake audit testing across one or more of our key capabilities including technology infrastructure, cloud and engineering, operational resilience, payments, sourcing and supplier management and transformational change
- Data & Analytics – Proficiency in comprehending and integrating data and information from various sources to facilitate effective problem-solving. Ability to apply strong analytical skills to evaluate the efficiency of control environment and uncover potential impacts on the business
- Values & Behaviours – Innovates to go faster by taking responsibility for challenging existing processes, inspires others by building rapport and gaining commitment through strong personal identity
- Leadership - Demonstrates a growth learning attitude and is open to new experiences to intentionally grow their leadership skills and develop others
- Stakeholder Management - develop and maintains strong relationships with a wide range of stakeholders at all levels
What the job involves
- In collaboration with the Audit Director, GCOO and Audit Director, Technology and Six Heads of Audit the Support Manager, this role will provide support to help achieve the team's key objectives for 2025 and the GA&CI strategy
- The role will be part of a fast-paced, delivery-focused environment where collaboration and excellence are paramount
- Proactively support the Audit Directors and Heads of Audit with the management and monitoring of the team’s audit activities to deliver the assurance plan and functional 2025 strategic must wins
- Lead on key ‘must win’ projects on behalf of the Audit Director, especially in testing automation and innovation and the build out of the audit capability in Lloyds Technology Centre (LTC) in India
- Create and contribute to presentations, including helping prepare updates to GA&CI committees on innovation activity across the team
- Lead specific research on a wide range of subjects, providing recommendations for solutions where appropriate
- Proactively look ‘outside in’ to support the team to identify new risks, trends, insights, lessons learnt and best practices and apply them in our work
- The role will also be required to undertake specific audit delivery and support the wider pool to delivery on the Audit plan. This is expected to be about 30/40% of the role
Application process
- End Date Monday 28 April 2025
Salary benchmarks
Our take
Lloyds Bank, part of Lloyds Banking Group, began operations back in 1765 and is nowadays one of the UK’s leading retail and commercial banks. As with many leading banks, the company has dealt with its share of controversy – including for its handling of PPI complaints in 2015, and the 2009 European Commission ruling that forced it to part ways with TSB – but it has nonetheless stood the test of time and worked to build back its public reputation in the wake of these setbacks.
Of the company’s 26 million customers, over 18 million of them are online, making it the largest UK digital bank. As part of its ongoing digital transformation, the company is seeking to put the cloud at the front of its services and systems, and has cited intentions to invest heavily in overhauling its current technology infrastructure. All this seeks to serve the modern banking customer, and to compete with the fast-increasing number of alternative banking options appearing on the market.
Recently, Lloyds Bank has shown great interest in facilitating innovation in the industry, joining as a partner on FinTech Action Labs (a FinTech accelerator programme) to bring its industry expertise to early-stage FinTechs. As well as investment in digital transformation and AI, the company is enhancing its wealth product and corporate banking offerings, as well as expanding its partnerships with digital banking companies.
Steph
Company Specialist at Welcome to the Jungle
Insights
-1% employee growth in 12 months
Company
Company benefits
- Flex cash: This is 4% of your basic salary and can be used to spend on the benefits of your choice, or you can choose to take it as a cash top up in your monthly salary.
- A generous holiday allowance: You’ll be eligible for a minimum of 22 days holiday (excluding bank holidays), rising to 30 days based on length of service and grade.
- A flexible way of working: Whether you want flexibility over your location or when you log on, together we can create an approach that works for you and for the business.
- Family leave: Up to 63 weeks of maternity or adoption leave. Statutory maternity or adoption pay is available for 39 weeks, and 20 weeks will be enhanced to the equivalent of full pay. Partners can have six weeks of fully paid paternity leave.
- Health insurance: Our company funded Private Medical Benefit provides all colleagues with access to good quality medical care, including accommodation, nursing care and specialist advice.
- Colleague Offers: Get discounts on everything from electrical items to cinema tickets and weekly food shopping. You can share this benefit with up to ten family members or friends.
- Financial products: Take advantage of our great financial products, some at a discounted rate, including current accounts, home and car insurance and loans.
- Share plans: Participate in Sharematch and receive matching shares of up to £45 a month from the company, and you can choose to participate in Sharesave, our combined savings and share option plan.
- Pension: We offer a generous pension plan, with all joiners being automatically enrolled in our 'Your Tomorrow' scheme. You can decide how much you save and get a say in where your contributions are invested.
Company HQ
City of London, London, UK
Leadership
Charlie Nunn
(Group Chief Executive, not founder)Spent nine years at HSBC, including as Group Head of Wealth Management and Digital, and as CEO of Wealth and Personal Banking.
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