Senior Software Engineer, SeatGeek
Platform
$144-209k
+ Equity stake + Discretionary annual bonus
Ticketing platform for live events
Be an early applicant
Ticketing platform for live events
501-1000 employees
Be an early applicant
$144-209k
+ Equity stake + Discretionary annual bonus
501-1000 employees
Company mission
To power a new, open entertainment industry where fans have effortless access to experiences, and team, venues, and shows have seamless access to their audiences.
Role
Who you are
- Passion for craftsmanship and product. You have well-considered opinions about how software and reliable infrastructure should work, and hold yourself and your code to a high standard
- Experience building business critical software in a fast-paced environment. We'll be interested in hearing about what you've built and how
- Experience solving complex technical challenges. SeatGeek engineers create custom solutions to unique ticketing problems, including high traffic onsales, interactive venue maps, inventory tracking, and event matching. We'll be excited to hear about challenging problems you've solved
- Experience with Kubernetes, containers, and serverless compute platforms
- Experience with continuous integration, delivery, testing, and code deployment
- Experience using observability tools to make performance improvements and forecast growth
- Experience improving system architecture, diagnosing shortcomings and implementing evidence-based recommendations
- You do not need experience with all of these, but we thought you might be curious. What we care about is your experience, skills, and approach to problem solving. Tools can be learned
- Languages: Go, C#, Python, Bash
- Runtimes: Kubernetes, Docker, ECS/Fargate, Lambda
- Datastores: Postgres, SQL Server, Memcache, Redis, and Elasticsearch
- Streaming & workflows: Kafka, Flink, Airflow, Temporal
- Service Discovery and Routing: Cilium, Consul, Envoy, CoreDNS
- Monitoring: DataDog
- Incident Management:PagerDuty
- Configuration Management: Chef, Ansible
- Secrets Management: Vault
- Infrastructure as Code: Cloudformation, Terraform
- Cloud Providers: AWS
- Version control: Git
- CI / CD: Gitlab CI
What the job involves
- We are looking for a Senior Software Engineer to join SeatGeek’s Platform team. You'll improve the systems that power the entirety of SeatGeek's technology ecosystem. This unique role combines both the craftsmanship and rigor of traditional Software Engineering, whilst also incorporating an openness to the development of the underlying infrastructure; including core compute, infrastructure as code, database, and network infrastructure
- The nature of the ticketing engineering industry places unique constraints and workflows on our systems and infrastructure, especially during high-load onsales, requiring out of the box solutions and automation to be the norm. This team is the backbone to our Enterprise and Consumer lines of business as we grow our primary and secondary ticketing platforms that support world-class clients such as the Dallas Cowboys, and Manchester City FC
- Bring a software engineers’ mindset to SeatGeeks’ unique scaling, workflow automation and resilience challenges
- Build and maintain tools that our developers use to observe their applications, and drive initiatives to increase our overall reliability
- Engineer resilient and observable networking infrastructure that supports a diverse set of workloads across multiple regions
- Collaborate with other departments on how to run production systems and deployments with autonomy
- Support teams with expertise in the area of deployment, configuration, routing, monitoring and scalability in all parts of the stack
- Leverage cutting-edge AI tools to bring ideas to life faster than ever while upholding SeatGeek’s technical and product standards; no token limits
- Become a force multiplier by mentoring and leading the team around you
- Participate in an on-call schedule to help our customers experience more live
Our take
For many fans, buying tickets online can be a time-consuming and frustrating process. SeatGeek is setting out to ease this problem by powering an open entertainment industry that provides fans with greater access to experiences, while enabling teams, venues, and shows to have seamless access to their audiences.
SeatGeek launched with a laser-sharp focus on creating a customer-oriented ticketing marketplace for sports and live events. Its commitment to optimizing fan experience has helped distinguish the company from rivals, such as Ticketmaster and Live Nation, with its expanding suite of simple features that have made it the highest-rated and most trusted ticketer.
SeatGeek has secured integration partnerships with Facebook, Spotify and Snapchat, and has an impressive client list that includes the Dallas Cowboys, Manchester City FC, and the Brooklyn Nets. It continues to onboard enterprise clients, expand its international presence and release new products such as "Next Fan Up", positioning it well for future success.
Steph
Company Specialist at Welcome to the Jungle
Insights
21% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Aug 2022
$238m
SERIES E
Apr 2017
$77.3m
SERIES D
Total funding: $418.5m
Company benefits
- Benefits: We provide access to high-quality health insurance coverage, ample paid time off, and a matching 401k program.
- Parental leave: Congrats on welcoming a bundle of joy into your life! We offer 16 weeks of leave in a 12-month period.
- Subscriptions: Health and wellness are incredibly important so we cover employee subscriptions to services like One Medical, Ginger.io and Headspace.
- Team events: Regular virtual team hangs & happy hours are essential, especially while we’re all working remotely. We also put our typical day-to-day work aside for company-wide hackathons 3-4 times per year.
- Ticket perk: SeatGeek employees receive a monthly ticket-purchase stipend for live events!
- Flexible work environment: Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely. A WFH stipend to support your home office setup.
Company HQ
Flatiron District, New York, NY
Leadership
Jack Groetzinger
(Co-Founder & CEO)Jack is also a Founding Partner at Founder Creative. Previously, he founded Scribnia and worked as an Associate Consultant at Bain & Company.
Russell D'Souza
(Co-Founder)Previously, Russell co-founded Scribnia and worked as an Analyst at Monitor Group.
Eric Waller
(Co-Founder & CTO)Eric previously co-founded Niqos where he worked as a Web Developer for 3 years. He also served as a Web Developer at Tickerhound and as a User Experience Engineer at Amie Street.
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