New Ventures Manager, Thumbtack
Business Development
$101.2-154k
Salary range dependent on candidate location
Local services marketplace app
Be an early applicant
Local services marketplace app
1001+ employees
Be an early applicant
$101.2-154k
Salary range dependent on candidate location
1001+ employees
Company mission
Thumbtack's mission is to help homeowners care for their homes, all the way from minor retouching to fundamental remodelling projects.
Role
Who you are
- 5+ years of experience in partnerships, business development, strategy, and/or management consulting (or comparable experiences)
- Experience setting and achieving revenue goals or other financial metrics
- Ability to facilitate a path forward, balancing a diverse set of perspectives and priorities
- Comfort being at the intersection of strategy, operations, business development, and technology
- Ability to autonomously design, create, and deliver results and presentations for senior and executive leadership with minimal supervision
- Ability to build and maintain strong relationships with internal and external partners, with a strong ability to persuade and influence
- Strong project management skills to juggle a portfolio of projects
What the job involves
- Our mission is to grow and strengthen the marketplace by building strategic partnerships and guiding long-term planning
- We work with external partners on both the supply and demand sides to expand our offerings and reach
- Internally, we collaborate closely with teams like Product, Marketing, Operations, and Finance to ensure our partnerships and growth initiatives align with company priorities and deliver meaningful value to our customers, pros, and partners
- The New Ventures team sits within Business Development and is tasked with ideating, incubating, and standing up new “bets” within Thumbtack
- They think like GMs and work cross functionally and co-own strategy, partner development, product strategy, and on the ground execution of the “new ventures” they are building
- These teams create value by identifying new opportunities outside of Thumbtack’s core business, and often focus on creating net new experiences for new user segments
- The main objective and ultimate goal for the team is to enable the overall success of our new ventures
- The New Ventures Manager is responsible for the strategy and execution of “new ventures” within Thumbtack
- These new ventures can be a variety of opportunities, including entering new verticals, and/or building net new products and/experiences
- The New Ventures Manager will accelerate the development of these opportunities by being an “owner” and thinking like a GM to create strategy, develop partnerships (when applicable), co-build GTM motions, and roll their sleeves up to execute on the ground tactics
- The New Ventures Manager will work with the broader Business Development leadership team to continuously improve our frameworks for identifying, prioritizing, executing, and iterating on strategic distribution opportunities
- This person will work closely with our embedded cross-functional partners across Product, Design, Engineering, Marketing, Data Science, Sales, Commercial Strategy, and other BizDev teams to ensure that the joint goals, objectives, and needs of our business are met/exceeded, and result in unlocking future growth opportunities for Thumbtack
- Serve as a “GM” thats responsible for the strategy and execution of new bets, including developing OKRs and KPIs to measure our success across your portfolio of projects
- Source and develop new partners, when applicable, and work with other business development teams to ensure we have the necessary partners to make the new bets successful
- Project/program manage the projects and initiatives within the portfolio of new ventures
- Identify key requirements needed to stand-up a new bet, and subsequently the requirements to scale if/when needed
- Lead cross-functional workstreams to develop, test, and refine these initiatives, to hit (or exceed) our KPIs and inform the future of each new venture/ partnership/ vertical strategy
- Partner with product and engineering teams to inform near and long-term product roadmap to widen the aperture of addressable verticals
- Travel to internal company meetings, partners, and conferences required throughout the year; at least 10 -20% of your working time
Our take
ThumbTack is a local services marketplace app that pairs customers with skilled professionals. Instead of simply searching for a professional, users provide ThumbTack with details of the job they need completing and the professionals then pitch their services to the potential customer using credits. ThumbTack makes its money by charging the professional for these credits.
It positions itself as something a little different in a saturated local services space that is dominated by companies like Angie’s List, TaskRabbit, Yelp, eBay, and Amazon. It also focuses on a broad range of professionals, from traditional home services like electricians and painters to photographers, personal trainers, and birthday party magicians.
The COVID-19 pandemic saw a boost in business for ThumbTack as more people stayed at home and made changes to their properties, increasing the demand for home professionals. In fact, after 2019, the company doubled in value to $3.2 billion with its 2021 raise. Now its updated app has 30 new features, and the company is partnering with the likes of trade-powering platform and Unicorn ServiceTitan, indicating Thumbtack's sustained sway in the market.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-5% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Jun 2021
$275m
LATE VC
Jul 2019
$150m
SERIES F
Total funding: $699.4m
Company benefits
- Parental leave
- Health insurance
- Community matters | Sure, our ways of connecting have changed. But we haven’t missed a beat, from virtual concerts to “TTversary” celebrations to weekly catch-ups
- Always be improving | We bring out the best in our colleagues — and our product — by pushing each beyond what we believe we’re capable of. We give honest feedback, even when it’s hard
- Wellness is a way of life | We promote balance with generous PTO and company-wide holidays — and find our centers every Wellness Wednesday with yoga featuring a Thumbtack pro
- A worthy mission | In a world where tech is often seen as eroding good jobs, we’re helping small business owners thrive. Our product makes entrepreneurship accessible to everyone
- Driven by our values | Our values are the compass by which we make all our decisions. Each one matters: Lead with why, Make it count, Own it, Choose teamwork, and Say what you mean
- Plus, amazing benefits | All the benefits you’d expect, plus a few more: generous parental and fertility benefits, $1800 for Thumbtack services per year and a $1200 remote work stipend
- Virtual-first working model coupled with quarterly in-person events and Camp Thumbtack
- 20+ company-wide holidays including two week-long shutdowns
- Libraries (collaborative workspaces) in San Francisco, Salt Lake City, Toronto, and Manila
- Cell phone and WiFi reimbursements
- Subscriptions and Employee Assistance Program for mental health and well-being
Company HQ
SoMa, San Francisco, CA
Leadership
Marco Zappacosta
(CEO)Having studied at Columbia University, Marco co-founded Thumbtack in August 2008. He has served as CEO since January 2009.
Jonathan Swanson
(Chairman)Jonathan started his career creating financial market reports for the White House before co-founding Thumbtack in 2008. Currently Founder at Powerset and Athena.
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