Principal Software Engineer, Saviynt
Customer Engineering
$240-250k
Office located in Milpitas, CA
Cloud identity security and management solutions
Open for applications
Cloud identity security and management solutions
1001+ employees
Open for applications
$240-250k
Office located in Milpitas, CA
1001+ employees
Company mission
To provide intelligent, cloud-first identity governance & access management solutions that enable organizations to achieve Zero-Trust security.
Role
Who you are
- 10+ years of software engineering experience, with 8+ years in customer-facing or customer engineering roles
- Proven experience in large-scale, multi-tenant production environments
- Curiosity and fluency across modern AI tooling — MCP, A2A protocols, agentic frameworks — and a mindset for continuous learning in uncharted territory
- Hands-on experience with AI-assisted SDLC tools (Amazon Q, GitHub Copilot, Cursor, Claude, or similar)
- Strong command of testing practices — unit, functional, and system integration — and agile methodologies (Scrum and Kanban)
- Solid experience with Git, CI/CD pipelines, and automated deployments
- Deep understanding of APIs, enterprise integrations, and distributed systems
- Outstanding communication skills — equally comfortable in an engineering deep-dive and a customer executive briefing
- Experience in Identity & Access Management (IAM / IGA) strongly preferred; familiarity with Zero Trust, PAM, or governance frameworks is a meaningful plus
What the job involves
- Build and deploy AI agents that automate customer escalation workflows — reducing resolution times and improving engineering efficiency
- Integrate agentic capabilities into identity platforms, translating customer needs into engineering roadmap contributions
- Drive innovation at the intersection of AI, Identity Governance (IGA), and cybersecurity — helping enterprises govern Non-Human Identities and agentic workflows
- Serve as a technical liaison between Customer Support, Customer Success, Sales Engineering, and Product — bridging the gap between customer pain points and scalable solutions
- Engage directly on customer calls to represent Engineering and, where needed, prepare Engineering executives ahead of escalations
- Identify and champion tooling improvements — proposing new troubleshooting and performance analysis tools that raise the bar for the wider engineering org
- Track and report on escalation metrics, providing executive-level summaries and holding teams accountable to resolution timelines
- Help the CE team navigate competing priorities and align on strategies that move the needle for the business
Our take
Sayvint’s Identity Governance and Administration platform helps secure access to corporate systems in the cloud such as Workday, Office 365, AWS, Salesforce, SAP and Hadoop. It was created to offer an innovative, modern solution as its founder believed that existing identity services were not optimized.
By spending its early years in stealth mode, developing its product technology and switching to a cloud based model, the company was well prepared for a quick up-scale. This has been achieved partly because of the fact that it favours targeting large companies, boasting clients like Marriott, BP, KuppingerCole and Toyota Connected.
Sayvint faces a major rival in the form of SailPoint, which was an earlier entrant in the space, and went public sooner. However, Sayvint is growing rapidly and has converted some notable customers from SailPoint in the process. The company has continually invested in its platform to maintain a competitive edge, earning industry recognition along the way, and has recently concentrated on securing new customers and growing its partner ecosystem.
Steph
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Dec 2025
$700m
SERIES B
Sep 2021
$130m
EARLY VC
Total funding: $870m
Company benefits
- Competitive Pay: Money isn’t everything, but it sure helps. Base pay + bonuses = a rewarding experience.
- Great Benefits: Medical, dental, vision, & retirement programs. We’ve got you covered from head to toe.
- Flexible Time Off: Our holidays and flexible vacation policies ensure your next vacation is never out of reach.
- Food, Drink & Snacks: You can’t work on an empty stomach. That’s why we frequently provide catered food and a stocked fridge & snack bar.
- Bonding Time: What’s work without a little play? We host birthday celebrations, holiday parties , and team outings to get more fun time together.
- Employee Recognition: Your hard work never goes unnoticed. We celebrate and recognize when our people go above and beyond.
Company HQ
El Segundo, CA
Leadership
Sachin Nayyar
(CEO)Sachin worked as CEO of Vaau for 3 years before joining Sun Microsystems as a Chief Identity Strategist. They were also CEO of Securonix for 13 years.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 29 more jobs at Saviynt