Senior Account Manager, Q4
Capital markets engagement software
Open for applications
Capital markets engagement software
501-1000 employees
Open for applications
501-1000 employees
Company mission
To help companies achieve their Investor Relations goals and build trust and confidence in the capital markets, giving them a competitive advantage as they compete for capital.
Role
Who you are
- Bachelor's degree or equivalent
- Minimum 5+ years of demonstrably successful experience in SaaS sales or account management, preferably within the enterprise segment
- Proven track record of exceeding sales targets and building lasting relationships with senior-level decision-makers
- Experience managing and growing revenue within a defined client portfolio or territory
- Exceptional communication skills, with a keen ear for identifying potential roadblocks and opportunities in client conversations
- Proficiency in revenue forecasting and achieving ambitious goals in a high-growth environment
- Strong negotiation capabilities, coupled with the ability to build and present compelling business cases
- Demonstrated hustle and resilience, characterized by a high volume of outbound communication and a proven track record of high conversion rates
- Adept at managing a demanding schedule – we prioritize quarterly client touchpoints
- Proficiency in CRM (e.g., Salesforce.com), sales engagement platforms (e.g., SalesLoft, Gong), and social selling tools (e.g., LinkedIn Sales Navigator)
- Alignment with Q4’s values - customer obsession, integrity, bringing big ideas to life and making impacts together
- Proven ability to foster collaboration across departments
- Strong sense of accountability and ownership over team success and product quality
- Highly motivated, self-confident, and driven to achieve exceptional results
- Resourceful and creative in prospect identification and opportunity generation
- Experience navigating the fast-paced environment of a successful startup
- Self-starter with a positive "can-do" attitude
- Service-oriented approach for fostering positive relationships with internal and external stakeholders
What the job involves
- Q4 is the leader in innovating the Investor Relations Technology space. We’re transforming the industry with our SaaS solutions and we’re looking for world class Senior Enterprise Account Managers to help us retain and grow our customer base. You’ll manage renewals, retention, and expansion of a book of business dually owned by a Customer Success Manager (CSM) partner who will join you to provide best-in-class training and care
- As a seasoned sales collaborator, you'll thrive in a hunter-farmer role, maintaining great relationships and uncovering all the areas we can provide additional value for our customers. Across your assigned portfolio, you will manage the overall economic relationship with all of your customers, ensuring they remain in the franchise and expertly driving outreach to expand the value they are receiving from Q4’s set of unrivaled products
- Client Stewardship: Proactively connect with key decision-makers to understand evolving business needs. Ensure Q4 remains their strategic partner for all Investor Relations solutions, mitigating potential churn and crafting compelling retention strategies
- Renewal Expertise: Own the renewal process, including negotiations, solution customization, and contract finalization. Leverage your in-depth product knowledge and pricing expertise to extend client commitments for maximum value and term lengths
- Strategic Expansion: Be the architect of growth within your assigned portfolio. Identify high-value expansion opportunities, presenting clients with a clear ROI for deeper adoption of Q4's solutions. Deeply understand client workflows and tailor outreach strategies throughout the year to maximize new bookings and revenue generation
- Voice of the Customer: Advocate the customer perspective within the organization. Relay actionable insights from client interactions, including competitive intelligence, pricing trends, product feature requests, and emerging investor relations industry dynamics
Our take
The recent spring of companies going public via IPO or SPAC has provided great business for Q4 which is looking to upgrade the way public companies compete for capital.
Where companies previously relied on in-house teams or expensive consultants to build clunky investor relations platforms, Q4 is providing software that delivers quality capital markets communications on a low-cost cloud platform.
The company is now looking to expand into other parts of the investor relations market. For example, Q4 will be integrating a new events feature, providing Virtual Investor Day solutions as part of a unified platform.
Q4 will hope that the positive synergies between their various products will ensure that customers trust them to deliver an edge in the competitive capital market space where traditional players have delivered for decades.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Sep 2018
$38m
SERIES C
May 2016
$22m
SERIES B
Total funding: $73.8m
Company benefits
- Unlimited paid time off. Enough said
- Flexible work schedule
- Competitive salary & health benefits
- Dog friendly office. Hope you can Handle cuteness overload!
- Food for thought. Complimentary tea, coffee and snacks!
- Monthly themed socials. Karaoke, maybe a costume, Jager or Tequila?
- Hackathon events. For all who love to design and build
- Tuition Reimbursements. We invest in your continued learning!!
- Employee Incentive Plan. We want you to be invested in our success
Company values
- Hustle
- Grind
- Compete
- Iterate
- Care
Company HQ
Wellington Place, Toronto, ON
Articles
Leadership
Darrell Heaps
(CEO)They are a serial entrepreneur and communications expert. First started their career at NKaos Interactive Media where they became a partner. Moved on to found his own corporate marketing enterprise, Weave Communications.
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