Senior Product Designer, RapidAI

• A minimum of 6 years of experience in Product Design or UX Design, with a strong focus on complex workflows in healthcare or enterprise environments
• A compelling portfolio showcasing a strong design process, systems thinking, and a proven track record of shipping successful products on mobile, web, and desktop that solve challenging user problems
• Demonstrated ability to balance user needs, business goals, and technical constraints to deliver high-quality design solutions
• Exceptional written and verbal communication skills, with the ability to clearly articulate design decisions and rationale to non-design stakeholders, including technical and clinical experts
• Proven ability to manage competing priorities, iterate quickly on feedback, and maintain clarity and focus when working on complex, ambiguous problems or within compressed timeframes
• Expert proficiency with modern design, prototyping, and research tools (e.g. Figma, Sketch, Dovetail)
• Bachelor’s degree or equivalent

Desirable

• We are looking for a highly strategic and hands-on Senior Product Designer to join our design team. In this role, you will design complex products, including our mobile application that is used by stroke, trauma, and vascular teams in acute care settings, as well as a suite of desktop applications used by clinicians to track and monitor their patients
• You will be a champion for user-centered design, translating clinical workflows, deep data insights, and AI outputs into intuitive, efficient, and reliable user experiences for clinicians and care teams. This is a fast-paced, high-stakes environment; we look for designers who are energized by solving complex, time-critical problems and can adapt quickly as clinical and product priorities shift
• Own the end-to-end design lifecycle for key product areas, from initial concept and strategy through to launch and iteration
• Plan, conduct, and analyze various user research methods with clinicians to develop a deep, empathetic understanding of their time-critical workflows and pain points for use in product development and strategic product vision work
• Create a range of design artifacts, including user flows, wireframes, prototypes, and high-fidelity visual designs for complex clinical workflows across web and mobile platforms
• Partner closely with Product Management to define requirements, Engineering to ensure technical feasibility and successful implementation, and Clinical AI/ML teams to translate complex AI models and medical data into actionable clinical insights
• Travel occasionally (no more than 20%) to conduct research, meet with customers, and attend internal meetings
• In your first 30 days, you will:
• Find your feet! Understand the company and how we work. Meet your peers and cross-functional stakeholders
• Shadow at least 3-5 clinical users (such as neurosurgeons or radiologists) to observe their workflows and understand how they currently use RapidAI products
• Participate in design team critiques, product team meetings, and other rituals
• Take ownership of a low-risk design polish or maintenance task to learn our processes, components, and tools
• In your first 60 days, you will:
• Take full design ownership of a mid-sized well-scoped feature, achieving alignment with cross-functional partners
• Plan and execute user research for the project
• Identify a key point of workflow friction or ambiguity in your project and create a plan to solve it through cross-functional scoping or technical discovery
• In your first 90 days, you will:
• Initiate design-led discovery for a new, high-impact feature or strategic project pillar, working with cross-functional stakeholders to shape the 3-6 month roadmap
• Fully execute the design, testing, and final specifications for a project, including a seamless handoff to engineering and close collaboration during the engineering process to ensure delivery of a high-quality user experience
• Document and share a new best practice or process improvement within the design and product organization