Account Development Representative, MURAL
$66.6-83.2k
Salary applicable in New York City, California, Colorado and Washington
Digital workspace for visual collaboration
Job no longer available
Digital workspace for visual collaboration
501-1000 employees
Job no longer available
$66.6-83.2k
Salary applicable in New York City, California, Colorado and Washington
501-1000 employees
Company mission
To inspire and connect imagination workers globally by providing teams the means, the methods, and the freedom to innovate from anywhere.
Role
Who you are
- 6+ months proven experience in a customer-facing role, such as sales development, account development, or account executive
- Excellent communication and interpersonal skills, with the ability to build rapport and establish relationships with customers
- Strong organizational and time management skills, with the ability to prioritize tasks effectively
- Self-motivated and results-oriented, with a track record of meeting or exceeding targets
- Collaborative mindset, with the ability to work within a team-oriented environment
- Familiarity with Salesforce, Chilipiper, Outreach, Zoominfo, and Linkedin Sales Navigator
- Knowledge of visual collaboration software or related technologies is a plus
What the job involves
- We are seeking a proactive and organized individual to join our team as an Account Development Representative (ADR)
- As an ADR at Mural, your primary responsibility will be to collaborate closely with Account Managers (AMs) and Customer Success Managers (CSMs) in a Pod to develop expansion strategies within our current accounts and set up meetings to drive growth opportunities
- Collaborate within a Pod: Work closely with Account Managers and Customer Success Managers within a dedicated Pod to align on account strategy and expansion goals. Collaborate on account planning, customer needs analysis, and growth strategies.Conduct thorough analysis of existing customer accounts to identify potential expansion opportunities. Utilize customer data, usage patterns, and other relevant metrics to uncover areas where Mural can provide additional value
- Develop Expansion Strategies: Contribute to the development of expansion strategies within the assigned accounts. Provide insights and ideas to the Pod team on how Mural's solutions can address customer needs and drive additional adoption
- Source Discovery Meetings: Proactively reach out to customers within the assigned accounts to schedule meetings with the Account Managers. Effectively communicate the purpose and value of these meetings to generate interest and secure appointments
- Needs Identification: Collaborate with the AMs and CSMs to identify and understand customer challenges, pain points, and desired outcomes. Leverage this knowledge to set up discovery meetings with new and existing stakeholders for the AM
- Pipeline Management: Maintain accurate and up-to-date records of customer interactions, activities, and meeting outcomes in Salesforce
Our take
Mural is a virtual collaboration platform that caters both to the increasing demand for visual work methods and the shift towards remote working. Functioning more like a team- or business-wide whiteboard than a chat room, it is part of a developing trend away from single-channel platforms like Slack and towards a more integrated collaborative workspace.
Founded in 2011, Mural is an early entrant in an increasingly crowded field which includes rivals such as Gather and Tandem. However, it stands out with the flexibility of its approach to multi-functional virtual spaces and range of integrations. This has allowed it to gather a large customer base in a diverse range of companies including IBM, Autodesk and SAP.
The company boasts strong development, securing multiple funding rounds early in its journey that grew its valuation beyond $2 billion. It has since successfully found a more mature direction through leadership changes and a rebrand, continue its growth in a new phase for the company.
Steph
Company Specialist at Welcome to the Jungle
Insights
-25% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jul 2021
$50m
SERIES C
Aug 2020
$118m
SERIES B
Total funding: $216.8m
Company benefits
- Company equity
- Health insurance
- Fertility benefits
- MURALvida stipend
- Fully remote team
- Flexible time off
- Parental leave
- End of Year Closure
- Design thinking trainings
- MURAL free forever plan
- 401(k)
Company HQ
Chinatown, San Francisco, CA
Leadership
Leigh-Margaret Stull
(CEO)Previously spent 13 years at CareerBuilder, in roles including CPO/CMO and COO. Former Innovation Advisor, Business Consultant and Change Management Leader.
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