Senior Platform Infrastructure Engineer, Form3
Payment technology platform
Job no longer available
Payment technology platform
201-500 employees
Job no longer available
201-500 employees
Company mission
To become the world's most trusted provider of payment technology.
Role
Who you are
- Solid grounding in system installation, including operating system installations, building system images, and automated server provisioning
- Experience in Infrastructure as Code patterns and practices (Terraform and Ansible are a plus)
- Familiarity with hardware lifecycle, including firmware patching, BIOS configuration, and component troubleshooting
- Knowledge of networking, including Layer 2 and Layer 3 protocols, VLANs, and link aggregation
- Strong understanding of virtualization technologies like KVM and QEMU and their interaction with underlying hardware
- Understanding of Kubernetes and its intricacies when run on bare metal infrastructure
- Experience running Kubernetes in cloud environments is a real plus
- A background in Software Engineering and solid programming experience is beneficial but not essential (preferably Go but we're flexible on this)
- Enthusiasm towards ensuring a high degree of service reliability, always putting the stability & safety of our products at the forefront
- We are able to accept applications from the following countries; Germany, Netherlands, Portugal, Spain & UK
- All new joiners start their first day in our office to collect the equipment needed to work remotely. We'll also arrange for some of your team to come in to say hi, ensuring you're supported and have a positive first few days with Form3!
What the job involves
- This role is all about building and scaling the physical foundation of Form3’s infrastructure — true bare metal. It’s a hands-on engineering position for someone who thrives at the intersection of hardware and software
- As a Platform Engineer, you’ll take ownership of managing and scaling high-performance bare metal systems
- You’ll work deeply with server hardware, oversee firmware updates, and build automation around server provisioning
- The focus is on developing and maintaining resilient, scalable distributed systems that support our broader platform — ensuring optimal performance, reliability, and operability
- The Platform Infrastructure Team is responsible for building and operating the infrastructure that supports our on-premise Kubernetes clusters and manages our UK & US data centres
- We also oversee cloud infrastructure across GCP, AWS, and Azure, running managed Kubernetes clusters that power our Cloud payments platform
- Our infrastructure underpins the FPS gateway—the largest payment gateway by volume we operate—making our work central to Form3's ability to scale and meet growing customer demands
- We manage over 60 hypervisors and hundreds of VMs across multiple environments, combining robust Infrastructure as Code with hands-on operational expertise
- We’re a self-sufficient, distributed team empowered to make our own decisions
- As part of the wider Platform Engineering organisation, we collaborate closely with adjacent teams to ensure secure and highly available connectivity across our infrastructure and with our customers
- Managing, operating, and ensuring the reliability of hypervisors (bare metal machines) for VM provisioning and management
- Deployment, maintenance, and updates of software tools critical to bare metal and VM provisioning such as Digital Rebar and Apache CloudStack
- Continuous improvements in our data centre maintenance process, collaborating in cross-team efforts to ensure robust and efficient operations
- Being on-call to ensure the seamless performance and uptime of the infrastructure & services, responding promptly to any issues or incidents
- Projects you’ll be involved with:
- Streamlining our approach to data centre maintenance to make it as low effort as possible
- Scaling out the UK data centres to meet future customer demand
- Improving performance of our infrastructure
- Improving the automation of infrastructure provisioning
- TECH STACK:
- RackN Digital Rebar, Apache CloudStack, KVM, QEMU, Kubernetes, Terraform, Ansible, Packer, EKS, AKS, GKE
Application process
- Stage 1: Screening call with Talent Team
- Stage 2: Take-home test
- Stage 3: Technical interview
- We always aim to stick to the above process, however there may be occasions when an additional interview stage is needed for us to be sure we’re hiring the right person!
Our take
Form3 provides a complete end-to-end Payments-as-a-Service for financial institutions and regulated fintechs. It allows businesses to offer direct payment services via a simple interface, modernising their payment technology to make it more reliable and secure.
People expect their user experience with financial transactions to be fast and secure. Modern businesses require money to be transmitted instantly, securely, and with the promise of being available worldwide in real time. Form3 has capitalised on this modern demand, offering a comprehensive but straightforward service which gives customers greater control of their payments.
The company's partnerships have been a strong part of its growth strategy, with its technology used by major enterprise including GOldman Sachs, Nationwide and Clarency. Recently, Nationwide Building Society has made a further strategic investment in Form3, alongside a debt facility from BlackRock, supporting the company's path to profitability and continued US expansion.
Form3 has also delivered some new solutions, such as Verification of Payee for European payments provider Mollie, helping clients meet evolving regulatory requirements while strengthening fraud prevention and operational resilience. Backed by leading financial institutions and reporting record performance in 2025, Form3 is sharpening its focus on scaling its cloud-native payments platform across the US and Europe.
Freddie
Company Specialist at Welcome to the Jungle
Insights
17% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Sep 2024
$60m
SERIES C
Sep 2021
$160m
SERIES C
Total funding: $277.3m
Company benefits
- Flexible working aragmeents
- 30 days annual leave
- Home office equipment allowance
- Learning & Development
- Long term incentive plans
- Mental health support
- Primary caregiver leave
Company HQ
City of London, London, UK
Leadership
Mike Walters
(Co-Founder & CEO)Mike initially served as the company's CPO after co-founding it in 2016, moving into the role of CEO in 2023. Previously, he was a Product Director of Global Payment Acceptance at Barclaycard. Before that, he spent 10 years at Barclays in various Director roles and as Head of Corproate Payuments.
David Scola
(CPO & US Chief Executive)Prior to joining Form3 in 2022, David was the Head of North America/Chief Executive of America, UK and Ireland at SWIFT. He also spent nearly 7 years at Barclays as a Managing Director, Global head of Bank Coverage (Corp Banking) and Global Head of Financial Institutions (Barclays Corporate) and 7 years at Deutsche Bank as a Managing Director.
Benyam Hagos
(CFO)Prior to joining Form3 in 2023, Benyam was a VP, European Finance Director and COO of Europe and Middle East at Nium. He also served as the CFO at Ixaris and as a Director, UK Controller at Mastercard.
Mark Fieldhouse
(CRO)Prior to joining Form3 in 2025, Mark was a Strategic Advisor at GAINZ.AI and Future Resilience forum. He was also the VP and GM, Americas and EMEA at Rescale and GM, EMEA at NS1.
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