Senior Manager of Global Payroll, Dialpad
$168.5-212.8k
Salary range is applicable to San Francisco only and may vary for other locations
AI-powered cloud communications platform
Be an early applicant
AI-powered cloud communications platform
1001+ employees
Be an early applicant
$168.5-212.8k
Salary range is applicable to San Francisco only and may vary for other locations
1001+ employees
Company mission
To completely transform the way the world works together.
Role
Who you are
- You are a technical and process expert who thrives in the complexity of multi-state tax laws and SOX-compliant environments
- 10+ years of experience in payroll management, with at least 5 years in a leadership role managing global payroll operations
- Strong proficiency with Workday Payroll software (3+ years) is required
- Expertise in US multi-state tax regulations and labor laws, complemented by a solid understanding of international practices (specifically Canada, EMEA, and APAC)
- Proven experience in managing and developing high-performing teams
- Strong analytical and problem-solving skills, with a keen attention to detail
- Excellent communication and interpersonal skills
- Proven experience in public or pre-IPO environments with a strong command of SOX controls and IPO readiness preferred
- Advanced Excel skills (VLOOKUPs, pivot tables, complex formulas) with the ability to translate raw data into actionable financial insights
- Strong working knowledge of the payroll implications for equity-based compensation, including for stock options and RSUs
- A track record of successfully managing and scaling teams in a fast-paced, high-growth setting
- Don’t meet every single requirement? If you’re excited about this role and you possess the fundamental traits, the drive, and strong ambition we seek, but your experience doesn’t satisfy every qualification, we encourage you to apply
What the job involves
- As the Senior Manager, Global Payroll, you will be the strategic operational lead for our global payroll function
- Reporting to our Director of Accounting, you will own the end-to-end payroll lifecycle for a high-growth, global workforce of over 1,000 employees
- Your mission is to evolve our payroll department from a functional necessity into a world-class center of excellence, ensuring flawless execution across the US, Canada, EMEA, and APAC
- Beyond the numbers, you are a leader—you’ll mentor a dedicated team and partner cross-functionally with People Ops, International Accounting, Legal, and Finance to streamline our processes and prepare us for our next phase of scale
- This hybrid position reports to our Senior Director, Accounting
- Oversee all aspects of Dialpad’s global payroll, ensuring 100% accuracy, timeliness, and compliance with local labor laws and statutory requirements
- Serve as the subject matter expert and final escalation point for all payroll issues, including those related to tax, benefits, garnishments, leave of absence, and equity
- Lead quarter-end and year-end payroll processes, including tax reporting, compliance filings, and W-2/equivalent statement delivery globally
- Ensure strict compliance with all federal, state, and local payroll tax regulations and labor laws in the US, and all equivalent statutory requirements in international jurisdictions
- Develop, implement, and maintain SOX-compliant internal controls, documentation, and governance frameworks for all global payroll processes to ensure audit and IPO readiness
- Manage and/or support payroll-related audits (e.g., external financial, 401k, Workers' Compensation)
- Oversee tax registrations, amendments, and adjustments globally, partnering closely with the Tax department
- Collaborate closely with cross-functional teams, including Accounting, Finance, People Operations (HRIS/Benefits/Compensation), and Legal to streamline end-to-end payroll processes and data integration, and troubleshoot complex issues
- Own the month-end close activities for payroll, including the review and approval of payroll-related journal entries, balance sheet reconciliations, and variance analysis for all regions
- Drive strategic initiatives such as payroll system operational and reporting upgrades, workflow automation, and expansion into new countries/entities
- Embrace and lead AI transformation within the Payroll organization
- Lead a high-performing team of payroll specialists, fostering a culture of professional growth, accountability, and high-touch service levels (SLAs)
Our take
Dialpad offers an AI-driven cloud communications platform for business teams. It was founded to streamline communications across entire businesses with a fast set-up and hassle-free deployment.
As well as hosting in-house video, meet and text communications with automated note taking and transcription, the platform also features AI-powered customer service, sales and voice intelligence insights. Dialpad has impressed customers such as Asana, Stripe, TED and Uber with its smooth integration capabilities with co-working platforms like Slack, Google Workspace, Salesforce CRM and Microsoft Teams.
The Unicorn company's funding has been heavily invested in the continued R&D of AI technologies, delivering numerous industry-first features. Dialpad has also expanded globally, opening offices in Europe and Asia and extending its global footprint via additional investments internationally.
Freddie
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Dec 2022
$50m
LATE VC
Dec 2021
$170m
LATE VC
Total funding: $450m
Company benefits
- Company stock options
- Continued education stipend
- Cell phone, home internet, and gym membership stipend
- Work from home opportunities
- 100% paid medical, dental, and vision plan
- Catered lunches, free snacks & drinks
Company HQ
San Ramon, CA
Leadership
Craig Walker
(Founder & CEO)Having studied Law at UCB, Craig worked as an Attorney for Brobeck Phleger & Harrison, before moving to General Counsel at TeleSoft Partners. He spent almost 4 years at Google Ventures before founding Dialpad in January 2011.
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