Technical Program Manager, Blackbird AI

• Exceptional verbal and written communication skills will be instrumental in presenting complex information clearly and effectively, being a pivotal force in steering projects to successful completion
• Bachelor’s degree in Engineering, Computer Science, Artificial Intelligence, or a related field; Master’s level degree, advanced professional degree, or business degree
• Minimum of 5 years experience in tactical project management of highly technical initiatives, including managing complex projects concurrently
• Strong technical background with hands-on experience in software development and web technologies
• Proficient in project management tools such as Asana, Google Suite, and JIRA
• Experience with Agile and SCRUM methodologies
• Highly organized, adept at building and maintaining strong relationships, excellent written and verbal communication skills, continuous learner, thrives under time pressure, adaptable
• Familiarity with AWS product suite

Desirable

• Reporting to the VP of Global Operations, the Technical Program Manager will play a pivotal role in steering multiple product development projects to success, orchestrating efforts across diverse teams to innovate and deliver top-notch products that exceed client expectations
• You will foster a collaborative environment, encouraging open communication and facilitating the seamless exchange of ideas to nurture innovation
• Building and nurturing relationships with stakeholders globally will be central to your role
• Leveraging a data-driven, metrics-focused approach, you will oversee key projects, ensuring alignment between technical developments and our broader organizational strategy
• Proactively identifying and mitigating risks, you will utilize your keen eye for details to anticipate challenges and devise strategies that secure project success and client satisfaction
• Your role will also entail overseeing the judicious allocation of resources, ensuring that projects are not only successful but also financially efficient and within the stipulated budgets
• As the Technical Program Manager, you’ll have the chance to:
• Ensure timely and within-budget delivery of projects through meticulous planning and cross-functional team coordination
• Develop and maintain project scope, schedules, and performance standards
• Serve as the liaison for stakeholders, facilitating clear communication of project plans and updates
• Build trust with stakeholders across different time zones
• Identify and resolve project bottlenecks and manage risk proactively
• Balance business requirements with technical constraints efficiently
• Create detailed technical documentation to support product development
• Manage resources strategically to facilitate successful product development initiatives
• Implement process improvements and uphold best practices in project management
• Align technical initiatives with broader organizational goals and strategies
• Leverage technical expertise for informed decision-making in project development
• Stay abreast of industry trends to bring innovative solutions to the organization
• Facilitate change management to help teams adapt to evolving project landscapes