HR Business Partner, ServiceTitan
CA$85-127k
+ Bonus + Equity
All-in-one operating platform for trades
Job no longer available
All-in-one operating platform for trades
1001+ employees
Job no longer available
CA$85-127k
+ Bonus + Equity
1001+ employees
Company mission
To be the world's most impactful vertical SaaS company.
Role
Who you are
- We are looking for someone who has been exposed to a fast paced environment supporting both exempt and non-exempt employee populations across the US and Canada primarily
- While you’re not expected to have all the answers, you are expected to be curious, ask for help, and use excellent judgment
- 5+ years of HR business experience, ideally with at least 4+ years of experience as a strategic HR business partner in a scaling environment
- Well-rounded experience with a variety of HR disciplines such as employee relations, organizational design, performance management, and talent development
- Experience supporting exempt and nonexempt employees
- An ability to coach and influence leaders and employees
- A deep level of curiosity and strong business acumen to be able to proactively connect the dots and make sound decisions using great judgment
- Experience operating in a fast-paced, sometimes ambiguous environment
What the job involves
- We’re looking for a HRBP to join our team partnering with a variety of groups here at ServiceTitan
- In this role, you’ll partner closely with managers and talent across our Finance, People, and Live Services teams as we focus on scaling the organization and everything that comes along with that
- Achieving the extraordinary is critical to our success, but equally as important is the environment and culture in which the teams operate to achieve those results
- The HRBP team plays a valuable role in supporting the business and the ideal candidate will contribute at both hands-on and strategic levels
- This position will play a critical role by serving as a key business partner to work on people-related opportunities and resolve challenges and in paving the way for best-in-class employee experience
- Coach and advise managers and team members on a variety of topics impacting employee experience, including performance management, people and team dynamics, and employee relations concerns
- Build relationships while modeling and inspiring a culture of mutual accountability, constructive collaboration, and high quality execution
- Partner with teams to keep a pulse on what’s going on within their teams and how this may impact the business
- Support in organizational-wide initiatives and projects, including workforce planning, and organizational effectiveness
- Execute business practice/work process improvements to identify opportunities for leveraging and deploying our talent and ensure people-related initiatives have ROI that add to organizational value and output
- Collaborate and partner with the broader People Ops team to roll out all key people processes around compensation reviews, DEI, benefits, and learning & development programs
- Be a trusted advisor and partner on all people-related matters
Our take
In the US, there's been a booming demand for home-service businesses, yet historically many of these trades were running with outdated software systems. That's where ServiceTitan comes in. Founded by friends who grew up around the trades, the company saw a clear gap and set out to give contractors the modern platform they desperately needed.
ServiceTitan's platform is designed specifically for the trades and brings together everything a contractor might need, in one handy system. By focusing on what trade-business owners actually need, it helps turn chaos into structure, giving visibility into operations, so owners can ultimately run their business better.
Now, ServiceTitan serves more than 11,800 trade customers and reported more than $10,000 in annualized billings and processes a huge volume of jobs on its platform. With a market that's still under-served by technology and a platform built to scale, the company is ready to grow even further.
Steph
Company Specialist at Welcome to the Jungle
Insights
18% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Nov 2022
$365m
SERIES H
Jul 2021
$200m
SERIES G
Total funding: $1.5bn
Company benefits
- Flexible time off
- Fully paid individual medical, dental, and vision coverage
- Access to on-demand services like Ginger, Headspace, One Medical, Galileo, Aaptiv, and more
- Tax free savings via HSA, FSA, and Dependent Care FSA
- 401(k) match
- Personal development programs
- Medical plan with up to $20,000 in fertility coverage
- Up to 30 weeks of paid leave for birthing parents and up to 16 for non-birthing parents
- Adoption support including reimbursement of up to $20,000
- Bereavement leave for loss of a pregnancy or loved one
- Access to programs for new parents including Maven Maternity, Ready, Set, Food! Wellthy, SNOO Smart Sleeper, and more
Company HQ
Downtown, Glendale, CA
Leadership
Ara Mahdessian
(Co-Founder & CEO)They studied Management and Computer Science at Stanford University, before co-founding ServiceTitan with Vahe in January 2013. They have served since then as CEO.
Vahe Kuzoyan
(Co-Founder & President)Having studied Computer Science at the University of Southern California, they co-founded ServiceTitan in January 2013, serving as the president since.
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