Account Manager, Everly Health
At-home health testing platform
Open for applications
At-home health testing platform
201-500 employees
Open for applications
201-500 employees
Company mission
To help anyone improve their health and transform their life through cutting-edge, diagnostics-driven healthcare.
Role
Who you are
- 3-5 years of account management experience in the healthcare industry required
- Bachelor’s Degree required - business or science related field preferred
- Track record of successfully owning growing a book of business across multiple accounts
- Highly analytical, strategic thinker and data driven, but also a creative problem solver for complex solutions
- Proven ability to work with cross functional teams both internally and externally to maximize performance without compromising quality, budget, or timelines
- Results-focused and self-motivated, with a flexible and entrepreneurial mind-set
- Innovative thinker with a deep understanding of the healthcare environment and demonstrated ability to identify, evaluate and exploit new business opportunities
- Ability to leverage and use AI with fluency and understanding
- Excellent interpersonal and communication skills are essential (written and verbal)
- Strong executive presence, communication (verbal and written) and presentation development skills/
- Ability to thrive under pressure and manage multiple priorities simultaneously
- Potential to work both independently and as part of a team
- Proven ability to develop and sustain strong relationships both inside and outside the organization
- Exercises good judgment and diplomacy with both clients and internal teams
- Prior experience in a fast-paced and evolving atmosphere a plus
- Familiar with Salesforce and Tableau a plus
What the job involves
- We are hiring an Account Manager to manage & scale accounts by fully overseeing these relationships and their performance
- In this exciting client-facing role, you’ll wear multiple hats to drive revenue growth, operational excellence and provide stellar customer service
- The Account Manager should be able to juggle multiple responsibilities amongst your clients, many of those roles defined below
- Serve as main client-facing representative for enterprise accounts
- Build trust and long-term relationships with clients with a focus on nurturing and expanding strategic relationships with clients
- Work alongside project management to ensure projects are delivered on time on scope and on budget with a superior customer experience
- Act as key liaison with internal stakeholders for issue escalation and development of mitigation plans
- Collaborate with cross-functional teams to optimize all programs deployed for accounts
- Engage clients in identifying key metrics and deliver performance reports within SLAs
- Proactively drive business reviews with key partners to discuss performance and align on upcoming initiatives, including forecasting a monthly client pipeline
- Prepare long-term and short-term account and plans that map client priorities to the company’s unique value proposition
- Present account updates to Everly Health Solutions leadership team as needed
Our take
Testing for health issues has traditionally been an expensive and slow process for both patient and doctor, and at-home testing is a solution to many of these issues. Everly Health’s platform allows consumers to collect and understand information about their bodies without leaving their homes. The goal is to improve health and well-being and reduce the risk of diseases by increasing the frequency of monitoring.
The at-home test kits include tests for allergies, food issues, colon cancer, and thyroid problems. Built on a model that will allow healthcare to be accessed remotely and virtually, the company has distribution points in over tens of thousands of US retailers.
Competitors include Imaware and LetsGetChecked, but the market for at-home testing could be huge, especially if hospitals move toward this sort of care as a means of reducing wait times and increasing patient monitoring without increasing the cost of patient care. Furthermore, with HealthQuest's venture arm as a partner, Everly Health can expect to see further development of its direct-to-consumer business.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-21% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Dec 2020
$175m
SERIES D
Feb 2020
$25m
SERIES C
Total funding: $255.5m
Company benefits
- Comprehensive health plan
- Flexible time off
- Parental and family leave for birth and adoption
- Free and discounted testing for you and your family
- Remote flexibility with home office subsidies
- Headquartered in Austin but hiring everywhere
Company HQ
Brentwood, Austin, TX
Leadership
Julia Cheek
(Founder & CEO)Board Member at Headspace. They were previously a Deloitte Consultant, and worked at the George W. Bush Presidential Center and MoneyGram. In August 2015, they founded Everlywell, serving since as CEO.
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