People Coordinator, Moonpig
12 month FTC
+ Bonus
1-3 days a week in office
Online company for personalised cards, gifts and flowers
Job no longer available
Online company for personalised cards, gifts and flowers
501-1000 employees
Job no longer available
+ Bonus
1-3 days a week in office
501-1000 employees
Company mission
To help people connect and create moments that matter.
Role
Who you are
- Proven experience in an HR/People Coordinator, HR Administrator, or similar People Operations role
- Ability to work effectively in a fast-paced environment and quickly get up to speed
- Strong attention to detail with a high level of accuracy and organisation
- Excellent written and verbal communication skills
- Experience supporting onboarding processes, document generation and HR system updates
- Experience supporting payroll administration or preparing monthly payroll changes
- Strong proficiency in Google Sheets or Microsoft Excel, with the ability to manage and manipulate data confidently
- Comfortable using Google Workspace or Microsoft Office tools
- Ability to manage multiple tasks and deadlines simultaneously
- A proactive, solutions-focused mindset with a “can-do” approach
- High level of discretion, confidentiality, and professionalism
- Experience with HRIS platforms (e.g. Namely) is beneficial
- Experience supporting data cleansing or HR systems improvement projects is advantageous
- Experience with reporting or analytics is a plus
- Familiarity with Slack or similar communication tools is helpful
What the job involves
- You’ll play a key role in supporting the full employee lifecycle, from onboarding to payroll, ensuring a smooth and accurate People Operations experience
- We’re looking for someone detail-focused, proactive and confident in a fast-paced environment.
- This is a hands-on role where you’ll support everything from HR administration and systems updates to employee queries and process improvements, helping keep our People function running smoothly and efficiently
- Manage end-to-end employee lifecycle processes, including onboarding, internal changes and leaver administration, ensuring accuracy and timeliness
- Generate employment-related documents such as contracts, offer letters, confirmations, amendments and reference letters, including bulk letter creation
- Maintain and update HR systems and internal databases, ensuring data accuracy, consistency and compliance
- Support monthly payroll administration, including preparing and validating data changes and resolving discrepancies ahead of submission
- Conduct regular data quality checks and support data cleansing initiatives to ensure systems and records remain accurate and compliant
- Maintain digital employee files with a high level of confidentiality and audit readiness
- Prepare routine people reports, tracker and dataset and support ad hoc reporting requests
- Act as a first point of contact for People Operations queries via email, Slack and internal channels
- Manage the People inbox, prioritising effectively and escalating where needed
- Support People Operations projects, including improving workflows, updating templates, and enhancing documentation
- Contribute to initiatives across onboarding, systems, reporting, policy updates and operational efficiency
Salary benchmarks
Our take
When Moonpig was founded in 2000, it bought into the idea that a personalised gift is always more meaningful, whether sent from the sofa, the commute, or the gym. Customers quickly bought into this vision, and Moonpig saw rapid growth culminating in its 2011 acquisition by Photobox for £120M.
Since then, Moonpig has seen continued success. Through expansion into new products such as flowers (Moonpig is now a top-3 online flower seller) and the development of its own app, Moonpig has established its place within the market for personalised gifts.
And it doesn't plan on slowing down anytime soon, as it looks to expand even further. Recent innovations have included the introduction of giant cards, and the company has also secured the ability to create exclusively branded ranges alongside Disney and Warner Bros. This commitment to innovation positions Moonpig to capture even more market share and strengthen its leadership in the industry.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Annual reviews
- Attractive annual bonus scheme - with increased earning potential based on business and individual performance
- Pension scheme where we match up to 5%
- Referral scheme with cash bonus available
- Interest-free travel loan
- Sharesave Plan - Save as you earn
- Generous staff Moonpig, Red Letter Days and Buyagift products
- Private medical insurance
- Private dental plan
- Life assurance paying 4x your salary
- Eye care vouchers
- Cycle to work scheme
- Free access to 24h mental health and wellbeing resource as well as one to one therapy sessions via Spill
- Dog-friendly offices
- Access to a broad range of training workshops and courses
- Technical and professional qualifications policy, allowing individuals to apply for a more formal professional qualification, using allocated individual allowance
- Career Conversations with your manager to create your Career Development Plan
- 25 days’ holiday plus 1 day per year of service (up to 30 days)
- Growing Your Family - 8 weeks paid supporting caregiver leave and 24 weeks full pay primary caregiver leave (based on qualifying criteria)
- Flexible working opportunities based on our Ways of Working - inclusive of Hybrid and Remote
- Summer Hours - We finish at 4pm on Friday's during the months of June, July and August
- Volunteering - 1 day - the equivalent of 8 hrs of time to give back - through a chosen charity or our MP Group Foundation
- Matched Funding Scheme - This scheme provides colleagues with a fundraising allowance to support causes close to their hearts
Company HQ
Farringdon, London, UK
Leadership
Catherine Faiers
(CEO)Previously Non-Exec Director at Allegro and COO of Auto Trader and Addison Lee. Was also Corporate Development Director at Trainline and a Director at DC Advisory.
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