Operational & IT Risk Manager, CMC Markets
Online trading platform
Posted today
Online trading platform
1001+ employees
Posted today
1001+ employees
Company mission
To use the latest tech and tools to give our customers the very best trading experience.
Role
Who you are
- Extensive experience within an Operational Risk role (5-10 years), preferably within a Financial Services environment
- ICT and Business Resilience Risk Management experience
- Deep experience and knowledge of operational risk methodologies and the ability to apply them in a value added way
- Broad knowledge of regulation affecting risk management, including new DORA regulation
- Operational Risk Management qualification (desirable)
- Operations experience (desirable)
- Project management experience (desirable)
- Strong MS Excel, MS Word and PowerPoint skills
What the job involves
- We are hiring an Operational & IT Risk Manager who will assist the Head of Operational Risk to develop, enhance and embed CMC Markets’ Operational Risk Management policy, framework, systems and processes across the organisation, which will specifically include oversight of ICT Risk Management and Operational Resilience
- The Operational & IT Risk Manager will play a pivotal role within the function by acting as a key point of contact for the business in supporting and advising them on the effective management of their risks and issues
- This will include risk identification and assessment, incident management, controls enhancements, change risk assessment as well as developing the Operational Risk Review programme across CMC Markets Group
- The Senior Operational Risk Manager will assist the Head of Operational Risk to create a strong operational risk management culture and awareness across the organisation
- Oversee the management of ICT risk and Business Resilience, including adequacy of policies and frameworks, to ensure that CMC Markets delivers on the requirements of DORA regulation
- Manage the Incident Management process across assigned areas of the business and act as risk subject matter expert. This will include ensuring that incidents are effectively investigated, that the root causes are identified and that the issues are remediated properly. Furthermore, the actions to address root causes should be recorded within the relevant RACA and the actions tracked through resolution
- Monitor trends in loss data including near misses, providing appropriate advice to the business on emerging trends as well as sharing ‘lessons learnt’ across functions
- Manage and facilitate the Risk & Control Assessments completed by the business providing advice and challenge on the identification, assessment and mitigation of the risks faced by the business. Act as a subject matter expert for any queries from the business relating to completion of RACAs. Support the aggregation of risks across the taxonomy and the evaluation of risks against Corporate Risk Appetite. Ensure that risk assessments are aligned to incident and KRI experience
- Recommend changes to controls/procedures where these are not sufficient to mitigate underlying risks, ensuring that associated risk documentation e.g. RACA is updated as required
- Collaborate and advise the business on the setting of effective Key Risk Indicators (KRIs). Monitor the performance against these KRIs, extracting relevant key messages and concerns for reporting and escalation
- Provision of guidance and advice (subject matter expertise) to all areas of the business regarding Operational Risk including policies and procedures
- Support the development and management of the risk management system and its components. Ensure that all users are aware of their responsibilities when using the system, particularly in respect of accuracy and quality when inputting data
- Support the assessment of risk as part of the Significant Business Change approval process, ensuring appropriate control function involvement
- Support the Scenario Analysis, Reverse stress test and stress test processes as appropriate
- To produce high quality written reports providing assessment of overall operational risk management within the areas under review, in line with agreed time frames
- Contribute to the provision of quality Operational Risk Management Information for reporting to governance forums e.g. Risk Management Committee and senior management on a regular basis
- Assist with the development, roll out and tracking of appropriate Operational Risk training materials across all areas of the business
- Maintain personal/professional development to meet the changing demands of the role, including all relevant regulatory and legislative training
- When dealing with all customers, clients or colleagues ensure that we provide a clear, fair and consistent high quality service that presents a professional and positive image of CMC Markets
- Take all reasonable steps to ensure appropriate confidentiality
- Undertake such other ad-hoc duties, training and/or hours of work as may be reasonably required and which are consistent with the general level of responsibility of this role
Salary benchmarks
Our take
CMC Markets is a global provider of online retail financial services. The company enables users to trade financial instruments through its award-winning next-generation trading platform, allowing them to access various tools such as technical analysis, price projection, and forums.
CMC Markets stands out through its business model - the company aims to focus on client service in order to attract new clients and maintain a high retention rate. The market confirms the success of its strategy, with a large percentage of its revenue generated by clients who have been with the company for more than 2 years. The company is also highly rated for its client satisfaction, and sets out to educate its audience on CFD, forex and share trading, frequently hosting webinars, events, and online courses.
CMC Markets' focus appears to be on continuing to invest in new technologies and customer service, in order to support its expanding client base. For example the launch of the “Plus Plan” account for its stock trading platform, CMC Invest, means investors can now open ISAs through CMC, adding more flexibility for users to make choices for their own investment journey.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
20% employee growth in 12 months
Company
Company benefits
- Pension: 9% = 5% company contribution and 4% self-contribution -CMC Markets will match up to 7%
- Life Assurance: 4 x salary
- Health Insurance provided through Vitality
- Income Protection
- Holiday: 25 days - per calendar year + additional day off for your birthday
- Breakfast provided for office days
- Discretionary Bonus
Company values
- Put our clients first - Our business is built around our clients - we're proud to have long-lasting relationships by understanding and supporting them every step of the way.
- Lead with quality - Our commitment to quality is at the heart of our culture. Whatever we do, we do it properly. When faced with the choice, we always prioritise quality over quantity.
- Set the standards - We're clear, open and honest with our clients, and with each other. We don't wait for others, but set the standards for others to follow.
Company HQ
City of London, London, UK
Articles
Leadership
Lord Peter Cruddas
(CEO)Previously worked in the foreign currency trading department of various banks, including the Bank of Iran and Marine Midland.
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