Forward Deployed Engineering Manager, CommerceIQ
$160-210k
+ Pre-IPO stock options
Office located in Mountain View, CA
Machine learning & automation platform
Be an early applicant
Machine learning & automation platform
501-1000 employees
Be an early applicant
$160-210k
+ Pre-IPO stock options
Office located in Mountain View, CA
501-1000 employees
Company mission
To empower brands to move from analog to algorithms.
Role
Who you are
- Builder with Customer Instinct
- Experience working in customer-facing engineering, solutions engineering, or consulting roles
- Background in technology consulting, business consulting, or forward deployed engineering
- Ability to operate in ambiguous environments and solve real business problems
- AI Product Exposure
- LLM-powered features
- AI copilots / assistants
- Workflow automation
- Understanding of how AI systems behave in real-world production environments
- Product & Business Thinking
- Ability to connect technical solutions to business outcomes
- Strong intuition for what should be productized vs customized
- Experience collaborating closely with product teams
- Business Consulting exp is a must have
- Leadership & Execution
- Experience managing engineers or leading small teams
- Ability to drive high-velocity execution in dynamic environments
- Strong communication skills across technical and non-technical stakeholders
What the job involves
- We have thousands of enterprise users, proven product-market fit across digital shelf analytics, retail media, and sales operations, and the Fortune 100 running on our platform. That part works. Now we are building something new: autonomous AI agents that are already in customer hands and scaling fast
- This is a 0-to-1 build inside a company that has the distribution, the data, and the customers to make it real
- The AI Labs team operates as a startup within the company. It needs its own engineering leader. Someone who can recruit a world-class team in Mountain View, set the technical direction for agentic AI in commerce, and ship at a pace that matches the opportunity
- We have engineering teams across the US, India, Canada, and the UK. Mountain View is the center of gravity for AI leadership
- This role reports directly to the Founders. We ship with Claude, GPT-4, and open-source models in production. Our engineers already write the majority of code with AI. Some things are great. Some things need to be rebuilt. The next leader will know the difference
- Deploy AI Solutions with Customers
- Work directly with enterprise customers to implement AI agents and workflows across content, media, and sales use cases
- Customize and adapt CommerceIQ’s platform to fit real-world customer environments
- Drive rapid iteration cycles based on customer feedback and usage
- Bridge Customer Needs with Product & Engineering
- Translate ambiguous business problems into technical solutions and product requirements
- Provide structured feedback to product and engineering teams to improve core platform capabilities
- Identify patterns across customers and help shape repeatable product features vs one-off solutions
- Lead a High-Impact Engineering Pod
- Manage a small team of engineers focused on customer deployments and solutioning
- Ensure high quality of delivery while maintaining speed and adaptability
- Balance hands-on technical software development with ai tools like claude, cursor (~40%) with leadership and stakeholder management
- Drive Business Impact
- Understand customer KPIs and ensure deployed solutions drive measurable outcomes
- Act as a trusted technical advisor to customer stakeholders
- Partner with GTM and Customer Success teams to expand and deepen customer value
- Close pilots
- Shape the Future of AI at CommerceIQ
- Bring frontline insights into how AI is used in production
- Influence how CommerceIQ evolves from SaaS to AI-native workflows and agents
- Help define best practices for deploying AI systems at enterprise scale
- You are closest to the customer problem - not building in isolation
- You influence both product direction and customer success
- You operate at the intersection of: Engineering, AI, and Business outcomes
Our take
CommerceIQ is an omnichannel eCommerce management platform that leverages machine learning, analytics and automation to increase user sales. By deriving and aggregating in-depth insights from sales, marketing, and competitor intelligence data, its software then generates recommendations and automates actions to fuel growth.
Having started out primarily on Amazon, where it’s now an Advertising Partner, the company has since expanded to cover Instacart, Target and Walmart. It has recorded exponential growth in recent years, boasts Kellogg’s, Nestle, Colgate and Whirlpool as customers, and has raised considerable funding.
Having joined the Unicorn club, CommerceIQ has been investing in accelerating the development of its unified retail eCommerce management platform. With the worldwide eCommerce market projected to hit $80 trillion by 2030, and CommerceIQ's position as an aid for legacy companies rather than a disruptor, further success looks increasingly likely.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
43% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Mar 2022
$115m
SERIES D
Jun 2021
$60m
SERIES C
Total funding: $195.5m
Company benefits
- Learning & Development - Growth is important. That’s why we provide a dedicated learning budget to support your growth and development
- Competitive Benefits - Come join our team and you’ll receive a generous benefit package that takes care of your family and you, including Medical, Vision, and Dental insurance, a 401K and more
- Equity - At CommerceIQ, you’ll have skin in the game with our equity awards. When we win, you win
- Unlimited PTO - We believe in creating an environment that helps you be your absolute best, whether it means taking a break to climb Mt. Rainier or pampering yourself on a cruise
- Work/Life Balance - Every last Friday of the month is off! We know there is a time to work and there is a time to leave work behind. At CommerceIQ, we offer flexible hours
Company HQ
Mountain View, CA
Leadership
Guru Hariharan
(Founder & CEO)Started out as a Researcher at IBM. Was Manager of Amazon Seller Services and Director and GM of Global Marketplace Experience at eBay.
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