Senior Product Designer, Freenow
1 day a week in office
Multi-service ride-hailing app
Job no longer available
Multi-service ride-hailing app
1001+ employees
Job no longer available
1 day a week in office
1001+ employees
Company mission
To make urban mobility safe, reliable, accessible and sustainable for all.
Role
Who you are
- We are looking for an experienced Senior Product Designer with a strong bias for action, a love for users, and enthusiasm for data to join our cross-functional teams in elevating the experience of our products
- You have worked for around 3-5 years as a Product Designer, and have worked in a fast-paced environment such as start-ups and tech companies
- You have strong experience designing for web, iOS and Android products and have worked with Design Systems to improve scalability and consistency across products
- You can craft delightful and efficient interfaces and have a keen eye for what makes a good user experience and a supportive, accessible, and scalable user interface
- You can clearly articulate your design vision and ideas through verbal and written explanation, sketching, or quick mock-ups to small or large groups, from designers to the leadership team
- You have experience in working with data and understand when and how to use quantitative and qualitative data to drive design decisions and understand the values and shortcomings of each
- You are able and always willing to make your work and progress transparent and visible to relevant others within the organisation
- You’re experienced in facilitating brainstorming and product discovery sessions and getting consensus among a large, diverse group of stakeholders
- You can convert ideas quickly into design artefacts to communicate your thinking efficiently and support a productive discussion with your teams
- Fluency in German, either advanced or native, is a plus
What the job involves
- You’d help to build a brand new product, enabling traditional taxi dispatchers to scale their operations by managing their fleets and tapping into FREENOW’s digital capabilities
- This is a new and strategic initiative in FREENOW. You’d potentially also help to evolve other Supply-focused products, such as the Taxi Driver app and/or back-office tools
- You’ll work closely with other Product Designers, UX Researchers, and UX Writers, as well as cross-functional partners in squads, to deliver high-quality experiences that help solve our users’ problems and support them in achieving their goals
- You also will play an active role in shaping the UX Culture and processes at FREENOW, helping nurture a collaborative and open-minded environment, alongside people with different backgrounds, focuses, strengths, and experience levels
- Represent UX subject-matter expertise within multi-disciplinary product development teams
- Lead discovery, exploration, crafting, and development processes in close collaboration with Product Managers, Engineering Managers, Data Analysts and other stakeholders to bring great ideas to life
- Champion experimentation. You will be assisting Product Managers and UX Researchers with defining problem spaces, working on hypotheses, designing experiments, and later interpreting results and reiterating on those
- Translate complex business and user requirements into conceptual designs and user journeys to solve usability issues and serve user needs
- Use data to challenge and validate design decisions in an ongoing development process that strives to always improve the user experience
- Craft high-quality and production-ready design assets
- Support fellow designers through mentoring and critiquing so they can do their best work
- Stewarding quality and consistency
Our take
Freenow is a multi-mobility app that's working to make getting around cities safer, faster, and more convenient. The platform puts safety first, connecting passengers with thousands of experiences, vetted drives across Europe. The app offers seven different ways to travel in one place, making it easy to choose the best option for any journey - whether that's a quick work commute, an airport run, or even a night out.
Freenow has a strong European footprint and is focused on working with professional taxi drivers rather than just ride-share amateurs. The service operates in over 180 cities across nine countries and has pickups points at 50 airports. Taxis arrive in an average of four minutes, and the whole experience is cashless, letting users travel like locals.
Recently, the company was acquired by Lyft in an impressive cross-marekt usage, the Lyft app was opened 4.6M times in Freenow's marekt since earl 2024, while Freenow was used 1.2M times in Lyft's territory. This merger could double Lyft's addressable market to over 300B trips per year. Freenow CEO Thomas Zimmermann and his team will continues leading operations across their nine countries and for users, this means the platform should get even better as both companies integrate their technologies and strengths to serve customers worldwide.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Jan 2014
$50m
SERIES C
Dec 2012
$30m
SERIES B
Total funding: $97m
Company benefits
- Sabbatical leave: Get rewarded for you rhard work with a sabbatical after two years.
- Employee assistance program: Your wellbeing is our priority, anonymous external support is always available.
- Welcome & anniversary gifts: We'll send you a little something to celebrate these special occasions.
- Mobility benefits card: Get from A to B on us. Every month you'll get a mobility budget to try out different transport options.
- Flexible work options: Work as you are and where you want with flexible hours and remote opportunities.
- Talent development: Your growth is important to us. Progress your career with dedicated training courses and regulars development check-ins.
- Birthday off: Celebrate in style with an extra dy off each year.
- Remote work within the EU: Work up to 20 business days every 6 months from all countries in the European Union & Switzerland.
Leadership
Thomas Zimmermann
(CEO)Previously VP of Marketing and Operations at IONIQ Group, CMO at Goodgame Studios, Online Advertising Lecturer at macromedia hochschule für medien und kommunikation.
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