Payments Reconciliation Specialist, FreshBooks

• Experience in financial reconciliation and settlement
• Strong documentation skills for back-office procedures, with an eye for recommending improvements to enhance efficiency
• A proactive and team-oriented mindset. You enjoy working together, bring a positive attitude, and are always open to helping out, even beyond your usual responsibilities
• Passion for technology and fintech, with a drive to stay current with industry advancements
• Strength in independent problem-solving. You confidently navigate and tackle challenges
• Organizational skills and a keen eye for detail, ensuring accuracy while meeting tight deadlines
• The ability to quickly ramp up and get comfortable in new environments
• Analytical expertise, including advanced Excel/Google Sheets skills
• Curiosity and a solution-focused approach. When something feels off, you’re motivated to dig in and understand it

Desirable

• Oversee and execute end-to-end payment reconciliation processes, including credit cards, bank transfers, and payment fees
• Monitor and control payment accounts, ensuring financial accuracy and reporting any discrepancies to Finance
• Perform reconciliations between customer records, payment partners, and our internal financial records, creating a seamless financial flow
• Seek out ways to enhance operational processes and controls, helping us scale and improve efficiencies
• Take ownership of processes, solve challenges, and make data-driven recommendations that drive meaningful improvements
• Collaborate, support, and train team members within Commercial Operations, contributing to a culture of growth and teamwork