Customer Engineer, BrowserStack
+ BrowserStack Equity program
Web and mobile app testing platform
Open for applications
Web and mobile app testing platform
1001+ employees
Open for applications
+ BrowserStack Equity program
1001+ employees
Company mission
To empower developers to build amazing experiences.
Role
Who you are
- Atleast 5 years of Technical Pre-Sales / Sales engineering experience in the B2B SaaS space
- Consulting and client interaction would be a bonus
- B.S. degree Computer Science / Technical discipline; Familiarity with agile software development and deployment methodologies and the modern Software Development Life Cycle (SDLC), associated toolsets and best practices
- Some combination of experience in: Programming (Java, C#, Python, Ruby, JavaScript); Dev. Tools and IDEs (Eclipse, IntelliJ IDEA, Visual Studio, Maven, Git); Automation frameworks (JUnit/NUnit, TestNG, Selenium, Appium, Calabash, Cucumber, HP QTP/UFT, ALM); Continuous Integration (CI) tools (Jenkins, Bamboo, TeamCity, Microsoft TFS/VSTS); Networking and security protocols (TCP/IP, HTTP, SSL, VPNs, IPSEC, firewalls)
- Disciplined self-starter, does whatever it takes in order to succeed
- Ability to work well in a highly dynamic / team environment; excellent communication skills; strong team player
What the job involves
- Lead customer engineering activities including technical discovery, RFP responses, technical value proposition, architectural guidance, sales support and ongoing client relationships
- Be the architect and owner for the prospect’s end-to-end technical evaluation of BrowserStack; deliver on revenue plan for as technical advisor for fortune 500 companies
- Devising smart engineering solutions to enable customers to reach their development goals with BrowserStack. You will get opportunities to learn & develop on different technologies as per the customer needs. This involves programming, security, networks, etc
- Design and lead comprehensive technical sessions in the sales cycle – mapping out the prospect’s unique workflows, technical architecture, and organizational goals – leading to a clear understanding of the BrowserStack’s value proposition in the customer’s evaluation; design and conduct comprehensive solution demonstrations
- Develop a deep understanding of the BrowserStack technology portfolio and the competitive landscape for automated application and browser testing solutions
- Work with cross-functional teams in ensuring ongoing customer success; Capture technical product feedback from customers and relay it to product with relevant market insights to enhance product teams
- Opportunities in this Role:
- Tech - Learning about huge enterprises tech stack
- Tech - Opportunity to get involved in different languages & frameworks
- Tech - Building systems for debugging & scaling
- Customer - Talking to industry leaders
Our take
As companies move to rapid development cycles they often don’t have the time to perform adequate testing; a company working to launch a new mobile app will want to test the new app on thousands of different mobile devices. BrowserStack licenses its service to firms to let them remotely test apps and websites on its devices, to help engineers to be sure their products work across the fragmented ecosystem.
Google, along with giants including Amazon, Microsoft, Twitter, Tesco, Ikea, Spotify, Expedia and Trivago are among over 50,000 of its customers. In 2021, BrowserStack became the most valued SaaS company in India, reaching $4 billion.
The company aims to become the main testing infrastructure by accelerating the rate at which it takes new products to market, through new acquisitions and increasing investment in its Product and Engineering teams. In 2024 it launched AI-powered low-code products to democratise software testing, proving that the company is keeping pace with industry change.
Freddie
Company Specialist at Welcome to the Jungle
Insights
32% employee growth in 12 months
Company
Funding (2 rounds)
Jun 2021
$200m
SERIES B
Jan 2018
$50m
SERIES A
Total funding: $250m
Company benefits
- Competitive salary and benefits, including fully funded health plan
- 25 days paid vacation per year
- Remote First policy
- Medical insurance
Company HQ
North Wall, Dublin, Ireland
Leadership
Ritesh Arora
(CEO & Co-Founder)Previous experience as Software Developer at Lime Labs LLC. Co-founder of QuarkBase.com and Downcase.com.
Nakul Aggarwal
(Co-Founder)Experience as Senior Software Engineer at Lime Labs LLC. Co-founder of QuarkBase.com.
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