Senior Product Manager, Thrive Market
Buy & Track
$165-200k
Plus equity
Membership-based organic food retailer
Open for applications
Membership-based organic food retailer
501-1000 employees
Open for applications
$165-200k
Plus equity
501-1000 employees
Company mission
To make healthy living easy and affordable for everyone.
Role
Who you are
- The ideal candidate is a full-stack PM – comfortable and experienced in both optimizing the user experience for conversion improvements as well as working on vendor API integrations
- 5+ years of product management experience, with experience in both backend/tools and frontend of E-commerce
- Demonstrated experience in creating, communicating, and executing product roadmaps
- Proven track record of successfully launching, measuring, and iterating on features
- Strong expertise in data-driven decision-making, including A/B testing and user behavior analysis
- Experience with API integrations, internally or vendors
- Excellent collaboration skills and experience working closely with cross-functional teams such as engineering, merchandising, and marketing
- Strong project management skills, able to juggle multiple priorities and deadlines in a fast-paced environment
- Deep empathy for the customer journey and an affinity for Thrive Market’s mission to bring affordable, healthy products to all members
- Experience optimizing an e-commerce funnel is preferred
- Experience implementing and optimizing self-service chat tools is a plus
- Experience with online grocery is a plus
- Experience with our main tools – JIRA, Amplitude, Figma– is a plus
What the job involves
- Thrive Market’s Product Management team is looking for a highly quantitative, strategic, and technical Senior Product Manager to lead efforts related to our cart, checkout, post-order, tracking, and self-service flows
- Develop and execute product strategies to optimize our members’ experience in the purchase and post-purchase steps of their journey
- Constantly identify opportunities to reduce friction in the order path and improve order conversion rates, and optimize average order value (AOV)
- Work cross-functionally with engineering, design, analytics, and partner teams to bring these strategies to life across all platforms—desktop, mobile web, and native apps
- Collaborate closely with the operations team to optimize the post-order tracking experience
- Collaborate closely with the member services team to improve automated self-service capabilities
- Leverage quantitative and qualitative data to drive decision-making, test hypotheses, and execute A/B testing to enhance the member experience. Define KPIs and metrics to measure the success of your initiatives
- Analyze market trends, competitor strategies, and user behavior to inform product enhancements that keep Thrive Market competitive
- Work closely with engineering and development teams to ensure business needs are translated into actionable product requirements, creating measurable deliverables that drive business growth
Our take
Organic and non-GMO foods have been at the forefront of millions of consumers' minds and while the will is there, the way has often been blocked by inflated prices. Thrive Market wants to become the world's first climate positive grocery sore.
Thrive is disrupting that chain with a subscription based online grocery store that has a curated range of organic and non-GMO groceries, beauty and cleaning supplies. Members pay a fee and are rewarded with an extra 25-50% off regular retail prices, paying wholesale instead. Banking on the mainstream adoption of organic foods and with the long term effects of GMOs under heavy scrutiny, Thrive Market is enabling people to make healthy lifestyle choices without breaking the bank at traditionally more expensive shops like Whole Foods.
As well as considering an IPO, Thrive Market has also recently partnered with rePurpose Global to fight plastic pollution as well as with Beyond Meat, a particularly smart move because the vegan and meat reduction market shows no signs of slowing; as more people want to put their dollars towards products that are cleaner, safer and support the health of the planet.
Freddie
Company Specialist at Welcome to the Jungle
Insights
6% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Oct 2019
$20m
CONVERTIBLE
Jul 2018
$42.4m
SERIES B
Total funding: $241.4m
Company benefits
- Comprehensive medical, dental & vision insurance
- Adoption & fertility assistance
- Flexible paid time off
- Competitive salary & equity
- Free Thrive Market membership & 20% discount
- Remote-first culture
- Dog-friendly office
Company HQ
Playa Vista, Los Angeles, CA
Leadership
Nick Green
(CEO & co-founder)Founded Ivy Insiders (an education services company) whilst at Harvard, before joining Revolution Prep as EVP Sales & Operations and CPO in 2010. Founded Thrive Market in 2013.
Gunnar Lovelace
(Board Member & co-founder)Experienced founder, set up Ego X Studios, Cognition and Love Heals Jewelry, a bohemian lifestyle company. Founder and co-CEO of Good Money, but remains on the board of Thrive Market.
Kate Mulling
(Co-founder)Experienced Editor and writer, served as Founding West Coast Editor of Refinery29, currently serves as a Strategic Advisor and Creative Consultant to businesses.
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