Revenue Operations Manager, AlayaCare
CA$90-125k
+ Equity
2+ days a week in office
Cloud-based home health care software
Posted today
Cloud-based home health care software
501-1000 employees
Posted today
CA$90-125k
+ Equity
2+ days a week in office
501-1000 employees
Company mission
To empower care providers to achieve better health outcomes by delivering transformative technology and data insights to focus on what really matters.
Role
Who you are
- Bachelor’s degree in Data, Finance, Statistics, Business, or a related field, or equivalent experience
- 4-6 years of experience in Revenue Operations, Sales Operations, or related go-to-market operations
- Hands-on expertise with HubSpot or an equivalent customer relationship management platform
- Demonstrated experience designing and optimizing revenue processes and workflows
- Ability to translate business requirements into effective system configurations
- Strong analytical and problem-solving skills, with the ability to turn data into actionable insights
- Strong stakeholder management and communication skills, with experience influencing cross-functional leaders
- Working knowledge of AI tools and experience applying them to improve the quality, efficiency, or impact of your work
- Experience with marketing automation and business intelligence tools is an asset
- Experience with AI-enabled workflows or automation is an asset
What the job involves
- As Revenue Operations Manager, you’ll help AlayaCare strengthen the systems and processes that enable teams to support providers and improve outcomes for clients and families
- Reporting to the Director, Revenue Operations, you’ll own the vision, architecture, and evolution of HubSpot and the broader go-to-market technology ecosystem
- You’ll partner with Sales, Marketing, Customer Success, Finance, Legal, and other teams to simplify revenue processes, improve handoffs, and turn business needs into sustainable system solutions
- This is a hands-on builder and advisor role, combining process redesign, workflow architecture, cross-functional problem-solving, and responsible AI-enabled automation
- What You’ll Do
- Own the evolution of HubSpot and the broader go-to-market systems ecosystem
- Design maintainable system architecture that reduces operational overhead and technical debt
- Redesign revenue processes to simplify lead management, quoting, renewals, and team handoffs
- Translate business requirements into scalable system configurations and workflows
- Establish documentation and governance that support consistent adoption of process changes
- Advise cross-functional leaders while balancing immediate needs with long-term platform health
- Evaluate AI-enabled tools that reduce manual work and improve revenue operations
- Enable teams to adopt new systems, workflows, and process improvements
Our take
The home healthcare market is growing due to the ageing population, a global shortage of care workers and a shift to value-based reimbursement. AlayaCare's end-to-end software platform for care providers allows staff to manage the entire client lifecycle, from referrals and intake to billing and payroll. It helps back-office processes run more efficiently, allowing staff to focus on outcomes instead of paperwork.
AlayaCare's platform aims to deliver better patient outcomes and lower costs for providers, reducing both client intake times and resubmissions. This approach has earned the company a large client base of hundreds of home care and assistance firms, including Nurse Next Door, Home Instead and Bayada Home Health Care.
The company was not immune to the general downturn in the tech sector in 2022 and slowed growth as a result. That said, AlayaCare made a series of moves towards a more sustainable business model, which has seen it emerge in a good position. It has now raised additional support to integrate AI into its health record platform.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-12% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Feb 2024
$2.4m
GROWTH EQUITY VC
Jun 2021
$162.1m
SERIES D
Total funding: $258.5m
Company benefits
- Open and Transparent Culture
- Health and Wellness Activities
- Health Benefits Package
- Flexible Vacation Policy
- Around the clock healthy snacks
- Happy Hours and Team Outings
- Employee Growth & Development
- Prime Office Locations
Company HQ
Le Plateau-Mont-Royal, Montreal, QC
Leadership
Adrian Schauer
(Founder & CEO)Serial technology entrepreneur and active Angel Investor. Sits on the boards of several companies, including Chipcare, TrackTik and Resolver. Co-Founder of the charitable organisation Madiro Fund.
Salary benchmarks
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