IT Support Engineer, Bluevine
$78.1-109.4k
2-3 days a week in office (Jersey City, NJ)
Business banking solutions & services
Be an early applicant
Business banking solutions & services
501-1000 employees
Be an early applicant
$78.1-109.4k
2-3 days a week in office (Jersey City, NJ)
501-1000 employees
Company mission
To empower small businesses with innovative, personalized banking.
Role
Who you are
- 2+ years of experience providing hands-on IT support in a fast-paced environment
- Proficiency with both Mac and Windows systems (e.g., OS troubleshooting, updates, encryption, crash logs)
- Experience supporting video conferencing and phone systems (e.g., Zoom, Google Meet, Dialpad)
- Friendly, flexible, and service-oriented—you’ll be the face of IT in the Salt Lake City office
- Strong organizational skills and the ability to manage multiple priorities
- Ability to explain technical concepts in a clear, inclusive, and approachable manner to a diverse audience
- Experience using Jira Service Management or similar ticketing systems
- Experience with device management tools like JAMF and Intune; corporate networking tools such as Meraki; supporting distributed or remote teams; and/or working in startup environments is a plus
What the job involves
- We’re looking for an experienced IT Support Engineer to join our growing team and work alongside a global group of skilled professionals who are passionate about technology and driven by fresh ideas and innovative solutions
- In this role, you’ll be the go-to IT partner for Bluevine employees—diagnosing hardware and software issues, resolving technical problems, and ensuring a smooth user experience
- You will play a key role in maintaining strong relationships with internal stakeholders while contributing to major IT projects that enhance our infrastructure and support broader business initiatives
- The ideal candidate has deep expertise in business IT systems, sharp problem-solving skills, and the ability to manage multiple priorities with clarity and calm
- You’ll thrive here if you’re service-oriented, proactive, and eager to make a lasting impact through both hands-on support and strategic contributions
- Provide in-person and remote IT support to employees, ensuring their tech needs are addressed efficiently and effectively
- Manage and maintain all IT infrastructure in our Salt Lake City office
- Lead onboarding sessions for new hires, ensuring smooth tech setup and access
- Partner with our security team to maintain a safe and secure environment for our end users and customers
- Troubleshoot hardware/software issues, process helpdesk tickets, and fulfill requests for accessories and equipment
- Take ownership of internal IT projects that improve systems, tools, or processes
- Serve as a primary contact for key applications and tools used across the company
- Deliver training sessions to help employees adopt new tools and technology
Our take
Founded in 2013, Bluevine offers a suite of banking services for small and medium businesses (SMBs). It began as a small business lender, and has since expanded into a small business banking service in late 2020.
Having already loaned billions of dollars with tens of thousands of active customers, Bluevine aims to be the largest bank in the United States for small businesses. While there are over 4,000 banks in the US which are theoretically rivals in this ambition, few of them target the SME market or provide a comprehensive range of financial services to meet their needs.
Bluevine's recent partnerships with Wave and Stripe show a company steadily rounding out its promise to be a true financial hub for small businesses. By pulling banking, accounting, and payments into one streamlines experiences, it's helping owners stay organized and get paid faster without juggling multiple tools.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
19% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Nov 2019
$102.5m
GROWTH EQUITY VC
Jul 2018
$12m
SERIES E
Total funding: $327.5m
Company benefits
- Medical
- Dental
- Vision
- Competitive salaries
- 401K plan
- PTO & Holidays
- Parental leave
- Life insurance
- Commuter pass
- Weekly catered lunches
- Volunteering events
- Happy hours
Company HQ
Colgate Center, Jersey City, NJ
Leadership
Eyal Lifshitz
(Co-Founder & CEO)They have an MBA from The University of Chicago Booth School of Business. They were a Principal at Greylock IL and an Associate at McKinsey & Company.
Nir Klar
(Co-Founder & CTO)They studied for an MBA from Tel Aviv University. They have an extensive software engineering background, and were the CTO of Planet SOHO and Media Layers.
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