Partnership Manager, HIVED
+ EMI options scheme
The tech-first and 100% electric delivery startup
Posted today
The tech-first and 100% electric delivery startup
101-200 employees
Posted today
+ EMI options scheme
101-200 employees
Company mission
There’s parcel delivery. And then there’s HIVED. We’re building the most-loved delivery network at scale, powered entirely by electricity, for a delivery experience you can actually look forward to: fast, reliable and uncomplicated.
Role
Who you are
- Sees the Whole System: You don't just see a depot; you see a series of inputs, outputs, and dependencies. You have a natural ability to map out complex frameworks and understand how one small change impacts the entire operational network
- Is Obsessed with Standardisation: You believe that "standardisation is the mother of scale." You are detail-obsessed, finding the tiny frictions that slow us down and ensuring every process is documented to a level that allows for perfect replication across cities
- Is a Disciplined Data Influencer: You use unbiased performance data to challenge the status quo. You can sit down with senior operators, present clear "Process Maturity" evidence, and influence them to adopt better, more efficient ways of working
What the job involves
- This role sits within our Central Operations team and leads Account Management for HIVED's DSPs (Delivery Service Partners). You own the strategic relationship with our DSPs end-to-end: sourcing and onboarding new partners, growing and protecting the health of the programme, and facilitating off-boarding when a partnership ends
- You are the driver of change and continuous improvement across the DSP programme: evolving how we structure, measure, and manage partnerships so the network scales sustainably
- Day-to-day performance review of DSPs sits with the Ops Run team; your role is to partner closely with them, using their performance data and insight to inform strategy, shape the programme, and support onboarding/off-boarding decisions, rather than to run daily/weekly reviews yourself
- This is a high-impact, high-trust, high-visibility role for someone who thrives in ambiguity, uses AI as a force multiplier, and brings strong organisation and commercial acumen
- Lead the search for and evaluation of new DSP partners, building a strong pipeline to support HIVED's growth
- Own the strategic relationship with DSPs across your book of business - building trust, driving measurable growth, and safeguarding partner health
- Build and maintain strong relationships with senior DSP stakeholders, including navigating high-pressure conversations with credibility, clarity, and commercial rigour
- Hold senior stakeholder meetings with the respective GMs at least bi-monthly, to review partnership health, align on priorities, and unblock strategic issues
- Facilitate the end-to-end onboarding of new DSP companies, ensuring a smooth and well-structured start to the partnership
- Facilitate the off-boarding of DSP companies when partnerships come to an end, managing the process professionally and minimising operational disruption
- Continuously improve the DSP programme: identifying gaps, proposing changes, and driving internal alignment to get them adopted
- Act as the quarterback across internal and external stakeholders (Ops Run, Capacity, commercial, and Central Ops) to keep the programme moving forward
- Use data, structured analysis, and AI-enabled tools: including performance data owned by Ops Run to identify growth opportunities, improve programme management, accelerate decision-making, and optimise partner outcomes
Salary benchmarks
Our take
Parcel delivery currently relies on fossil-fuel powered vans for the most part — and they pollute the air we breathe, emit large amounts of CO₂ and congest our cities. At the same time, customer service is notoriously poor, unethical business practices are rampant, and the technology is outdated. HIVED offers an alternative: 100% electric delivery, cutting emissions by up to 76%.
The company's technology is so efficient, it can match – or sometimes even be cheaper – than the current high-emission carriers. HIVED has fundamentally set itself apart from larger competitors by cutting their emissions by 76%, which will be a significant advantage as the UK is witnessing a green economic boom in the wake of the coronavirus pandemic.
The industry's expansion grew to $141.05 bn globally in 2025, which will undoubtedly be underpinned by a push towards sustainability. HIVED is well-positioned to capitalise on this, particularly if it can maintain its current high standards off the back of its impressive 2025 Series B investment round.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Jul 2025
$42m
SERIES B
Oct 2024
$2.7m
EARLY VC
Total funding: $60.6m
Company benefits
- Dynamic hybrid working environment with a diverse and driven team
- Huge opportunity for learning in a high growth environment, with progression opportunities based on success in the role
- 25 days of holiday allowance plus public holidays
- 1 Birthday Day Off + 2 Tenure-Based Additional Days Off
- Subsidised Private Medical Insurance including dental, vision & mental health therapy
- Team lunch provided once a week
- Enhanced maternity/paternity/adoption policy as day 1 right
- Cycle to work scheme
- Bi-annual performance reviews and tailored development plans
- Competitive salary + EMI options scheme
- Annual compensation review
- Community volunteer days
- Quarterly team socials and annual sports day (HIVED Olympics)
- Dog friendly office and depots
Company HQ
London, UK
Articles
Leadership
Mathias Krieger
(Co-Founder & CPO)After graduating King's College London, co-founded outdoor advertising startup Vanvas where they served as CEO until co-founding HIVED in 2021.
Murvah Iqbal
(Co-Founder & CEO)After graduating King's College London, also co-founded outdoor advertising startup Vanvas. Has previously been Head of Marketing at Archie's and Key Account Manager at PAVE London.
People progressing
Megan McDonnell joined HIVED as Founder’s Associate & Marketing Manager and rose to become Head of Brand & Marketing, guiding the company’s marketing strategy and brand growth.
Kevin grew from a Bicycle Courier into a Revenue Protection Manager, progressing through operations, customer success, driving efficiency and customer experience improvements.
Diversity, Equity & Inclusion at HIVED
- At HIVED, we believe diversity enhances innovation and strengthens our team. We are proud to employ people from a wide range of ethnic backgrounds, religions, sexual orientations, gender identities, nationalities, educational experiences, ages, and health/ability backgrounds. When we asked our team to describe HIVED in three words, the ones that came up most were ambitious, collaborative, and inclusive - values we strive to live every day. We are committed to fostering an environment where everyone feels valued, respected, and empowered to thrive. We actively seek to learn, listen, and improve our practices to ensure fair opportunities in hiring, career development, and workplace culture. Our journey is ongoing, but we are dedicated to building a workplace where individuality is celebrated, inclusion is intentional, and equity is embedded in how we work.
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