GTM Incentive Management Analyst, FareHarbor
$63.5-95.3k
+ 10% bonus potential
More information about location
Booking solutions for tour operators
Open for applications
Booking solutions for tour operators
501-1000 employees
Open for applications
$63.5-95.3k
+ 10% bonus potential
More information about location
501-1000 employees
Company mission
To make experiences better for everyone.
Role
Who you are
- 4+ years of experience in sales incentive compensation, revenue operations, or related analytical roles
- Foundational understanding of SQL
- Experience analyzing commercial performance data and generating actionable insights
- Expertise with incentive compensation management systems (SPIFF preferred)
- Experience working with data-focused teams such as Business Intelligence and Data Engineering
- Strong analytical and problem-solving skills
- Excellent written and verbal communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Experience in a high-growth SaaS company preferred
- Demonstrate FareHarbor’s core values
What the job involves
- The Revenue Operations team works cross-functionally to bring excellence to the way FareHarbor’s client-facing teams operate
- As an Analyst, GTM Incentive Management, you will support the design, administration, and optimization of our global sales incentive programs while delivering data-driven insights that improve sales performance
- In this role, you will help manage our global commissions process and incentive compensation systems, working closely with Sales leadership, Finance, Business Intelligence, and Operations teams to ensure programs are executed accurately and efficiently
- You will also analyze sales performance data to identify trends, evaluate the effectiveness of incentive programs, and support strategic decisions that drive revenue growth
- Your work will contribute to the development of scalable incentive structures and operational improvements that enable FareHarbor’s client-facing teams to perform at their best
- Support the administration and operationalization of FareHarbor’s global commissions process and ICM system (SPIFF)
- Automate repetitive tasks in the commissions process
- Assist with periodic autism and accuracy tracking
- Ensure incentive payouts are calculated accurately and delivered on time in partnership with cross-functional teams
- Assist in designing and implementing incentive compensation programs aligned with business objectives
- Monitor incentive program performance and provide analysis and recommendations for improvement
- Maintain documentation for commission plans, processes, and system configurations
- Conduct analysis of commercial performance data to identify trends and opportunities for incentive programs
- Develop dashboards and reports in collaboration with Business Intelligence and commercial leadership
- Support leadership with data-driven insights to inform decision-making related to commercial strategy and productivity
- Help maintain and optimize operational systems
- Serve as a configuration owner for key systems as needed
- Troubleshoot system or data issues related to incentive calculations and sales reporting
- Ensure operational documentation is current and accessible
- Support vendor relationships and system improvements as needed
- Contribute to cross-functional projects across the GTM/Client Operations team
- Assist with ad-hoc projects across the Revenue Operations organization
Our take
Most holiday-goers in the US prefer to book their activities and experiences online - but when it comes to local operators, this isn’t always possible. FareHarbor has been developing software to help digitize the booking process for these smaller businesses and, over a decade, has brought thousands of them onto the books.
Along the way, FareHarbor also built up some strong momentum in the reservation management and distribution areas of the sector, which drove up the company’s valuation - making it a prime candidate for acquisition. Whilst TripAdvisor reportedly made multiple bids, FareHarbor ultimately went to Booking Holdings, the US’ largest vendor of tour company booking software.
This put FareHarbor in a strong position, enabling it to focus on customer acquisition (and insulating it somewhat from wobbles in the hospitality sector.) A 2025 global integration with Booking.com sees FareHarbor's network of operators gain direct reach to millions of travellers, while allowing Booking.com to expand its attractions offering.
Freddie
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Funding (1 round)
May 2015
$0.2m
SEED
Total funding: $0.2m
Company HQ
Grachtengordel-Zuid, Amsterdam, Netherlands
Leadership
Andrea Carini
(CEO)Formerly VP of Product Development at Otrium, spent 9 years in Product at Booking.com, and was Head of Product Management at YOOX NET-A-PORTER GROUP.
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