Senior RevOps Systems Manager, Topline Pro
$140-160k
+ Equity
5 days a week in office
Generative AI platform for home service business marketing
Open for applications
Generative AI platform for home service business marketing
101-200 employees
Open for applications
$140-160k
+ Equity
5 days a week in office
101-200 employees
Company mission
To empower local service pros across the country.
Role
Who you are
- 5+ years in a systems administration or GTM operations role with demonstrated ownership across a full stack
- Deep, admin-level HubSpot expertise; HubSpot certifications strongly preferred
- Track record of building and improving GTM systems, not just maintaining them
- Strong analytical instincts: you know what questions to ask of the data and how to surface what matters
- Comfortable operating with autonomy; you figure things out, document what you find, and communicate proactively
- Experience partnering across Sales, Marketing, and CX at a fast-moving company
- Sharp problem-solving instincts, especially in fast-moving, ambiguous situations
- Confidence to make decisions with best-available rather than perfect information
- A drive to understand why your systems behave the way they do, not just that they work, but how
- Excellent written and verbal communication skills
- A team-first mentality and a love of learning
- Low ego, high energy
- We believe "great candidates" do not come about simply from a check mark next to past experience. We believe in hiring people, not just skills. Even if you do not check every box but find excitement at the prospect of working with us in this capacity, please apply
What the job involves
- We're hiring a Senior RevOps Systems Manager to join our Revenue Operations team here in NYC. This is an opportunity to serve as the connective tissue between Sales, Marketing, and Customer Success, and to have significant impact on how our go to market motion runs
- You'll own our GTM tech stack: the tools, processes, and integrations that power our go to market motion, and bring the experience and instincts to evolve it as we scale
- This is a high ownership role for someone who doesn't need to be handed a playbook. You'll come in with opinions, build the right systems, and hold yourself accountable for outcomes, not just outputs
- Serve as the senior HubSpot administrator and work with cross functional stakeholders to determine business need and structure for new hubs (e.g Service Hub)
- Own platform architecture: pipelines, lifecycle stages, workflows, custom properties, permissions, and reporting infrastructure
- Set the standard for how the platform is configured, documented, and maintained as the business grows
- Own the GTM stack end to end, including integrations, data flows, and system health across tools
- Lead tool evaluations with structured analysis and a clear recommendation, not just a feature comparison
- Proactively identify gaps, redundancies, and opportunities before they become problems
- Partner with RevOps leadership and cross-functional stakeholders to turn business needs into scalable system solutions
- Drive process improvements across the lead-to-revenue lifecycle
- Be the team's primary troubleshooter: diagnose cross-system issues end to end and communicate clearly
- Translate between technical complexity and business impact for stakeholders at all levels, turning business requirements into technical systems solutions
Our take
Home service businesses such as repairs and building contractors must typically focus on the practical, and their business expertise may not lie in digital marketing and expanding their online presence. That’s where Topline Pro comes in, providing automated, generative AI-powered tools to help home service businesses scale their business online.
Topline Pro helps service professionals build a social media presence, simplify and boost online direct bookings and utilise SEO in marketing campaigns. This means that service professionals needn’t juggle tasks that they are not suited to, and can focus on the services they provide. The company received several high-profile awards in 2023, including a naming on the SMBTech 50, sharing the accolade with high-profile tech companies like Gusto and Stripe.
To be listed among these names is no mean feat for 2020-founded Topline Pro, and this was hammered home by significant Series A funding in 2023 which will be used to expand hiring and its generative AI capabilities. The company has seen substantial sales growth between 2022 and 23, indicating that targeting the home services market with robust digital marketing software is a niche they’ve nailed.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Aug 2025
$27m
SERIES B
Jul 2023
$12m
SERIES A
Total funding: $44.2m
Company benefits
- Health & Wellness: Comprehensive medical, dental, and vision plans. plus a Platinum tier Wellhub membership, fully covered by Topline Pro.
- Top tier tools: The tech, equipment, and workspace setup you need to do your best work.
- In-Office Energy: State-of-the-art offices in the heart of downtown Boston and the historic Domino Sugar Factory in Brooklyn, plus late-night Uber Eats coverage and a fully stocked kitchen and pantry so you're never running on empty.
- 401(k) plan: Retirement savings available through Vestwell, with flexible employee contributions.
- Team Retreats & Pod Culture: Company offsites, inter-office travel, team events, and coffee chat budgets designed to build connection across teams.
- Learning & AI Budget: Monthly AI tool funding and annual professional development support to help you keep learning.
Company HQ
Southside, NY
Leadership
Nick Ornitz
(Co-Founder & CEO)Previously Co-Founder and CEO at Dwelling, Engagement Manager at McKinsey & Company, Research and Development Intern at Unilever and Construction Management Intern at Gilbane Building Company.
Shannon Kay
(Co-Founder & COO)Previously Co-Founder and CPO at Dwelling, Senior Analyst at Wayfair and Business Technology Analyst at Deloitte.
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