Product Intern, Sezzle

• Sezzle is looking for a Product Intern with a strong attention to detail and a curiosity for how things work (and break)
• Currently pursuing a Bachelor’s degree in Business, Computer Science, Human-Computer Interaction, Economics, or a related field
• 3.5 GPA or higher (required for consideration)
• A genuine interest in product development, user experience, and the “why” behind product decisions
• Strong attention to detail—you notice when something’s just a little off, and it bugs you until it’s fixed
• Comfort digging into product experiences and identifying what’s working and what’s not
• Analytical thinking and basic data skills (Excel/Sheets, with bonus points for SQL curiosity)
• Effective written and verbal communication—you can explain a bug to a developer and feedback to a PM without playing translator
• Familiarity with agile methodologies, product tools (Jira, Confluence, Figma, Mixpanel), or prototyping software is advantageous but not required—we value quick learners
• Prior experience in internships, projects, or extracurriculars related to product, QA, UX/UI, startups, or tech (e.g., hackathons, app development) is a plus
• Familiarity or interest in gamified product experiences (e.g., rewards systems, tiered programs) and consumer web dashboards is a plus
• You have relentlessly high standards - many people may think your standards are unreasonably high. You are continually raising the bar and driving those around you to deliver great results. You make sure that defects do not get sent down the line and that problems are fixed so they stay fixed
• You’re not bound by convention - your success—and much of the fun—lies in developing new ways to do things
• You need action - speed matters in business. Many decisions and actions are reversible and do not need extensive study. We value calculated risk-taking
• You earn trust - you listen attentively, speak candidly, and treat others respectfully
• You have backbone; disagree, then commit - you can respectfully challenge decisions when you disagree, even when doing so is uncomfortable or exhausting. You have conviction and are tenacious. You do not compromise for the sake of social cohesion. Once a decision is determined, you commit wholly
• You deliver results - you focus on the key inputs and deliver them with the right quality and in a timely fashion. Despite setbacks, you rise to the occasion and never settle

Desirable

• In this role, you’ll help validate new product features, flag bugs before they cause headaches, and contribute directly to making our product experience seamless and delightful across platforms
• You’ll work cross-functionally with product managers, designers, and engineers on the Shopper Experience team, which is focused on new user activation, shopper retention, and elevating the value of Sezzle’s platform for millions of users
• Whether it’s identifying bugs before they cause frustration or validating a new rewards feature before it goes live, your work will directly impact how shoppers engage with and return to Sezzle
• To ensure every release is reliable and user-friendly
• If you’re eager to see how product strategy, feature delivery, and quality assurance intersect at a high-growth fintech company—this one’s for you
• Feature Validation & Quality Assurance: Proactively test new features, enhancements, and integrations across web, mobile, and API platforms; identify bugs, usability issues, and edge cases; document findings with precision; and partner with engineering for swift resolutions
• User Research & Insights: Conduct user interviews, surveys, and competitive analysis to uncover pain points, gather feedback, and inform product decisions; analyze user behavior data to validate assumptions and recommend improvements
• Retention & Activation Feature Validation: Support testing and analysis of features aimed at activating new users and retaining high-value shoppers; help assess their usability and performance
• Product Ideation & Development: Contribute to brainstorming sessions, wireframing, and prototyping using tools like Figma; help translate business requirements into actionable user stories and testing scenarios
• Market & Competitive Analysis: Research industry trends, fintech innovations, and competitor offerings; synthesize findings into reports or dashboards to support strategic planning and feature prioritization
• Post-Launch Monitoring & Iteration: Perform production validation, monitor key metrics (e.g., adoption rates, error logs), and propose optimizations based on real-time data and user feedback
• Cross-Functional Collaboration: Participate in agile ceremonies (sprints, stand-ups, retros); provide input on product roadmaps; and assist in creating documentation, such as user guides or release notes
• Special Projects: Tackle ad-hoc initiatives, like A/B testing, accessibility audits, or exploring emerging technologies (e.g., AI-driven personalization), to drive product excellence and innovation
• Work alongside brilliant product and engineering minds who will help you level up
• Get hands-on experience in an agile, fast-moving environment where your feedback actually gets implemented
• Help shape product experiences for millions of users
• Be part of a company that genuinely values diverse perspectives and big thinking
• Leave with tangible experience and a deeper understanding of how great products are built, tested, and launched