Senior Solutions Architect Manager, Amazon

• 12+ years of management of technical, enterprise customer facing resources or equivalent experience
• 12+ years of infrastructure architecture, database architecture and networking experience
• Bachelor's degree
• Experience architecting/operating solutions built on any cloud service provider like Azure, AWS, GCP, OCI, etc

Desirable

• The AWS Startup Solutions Architecture team is comprised of customer-obsessed technical experts who spend their time helping these early stage startups as they build their businesses. The team makes sure that these companies can deploy the best, most scalable, and most secure architectures possible – and that they spend as little time and money as possible doing so. As well as working with these customers directly, members of this team also work with key startup influencer and investor groups, such as VC funds, and incubators or accelerators
• The customers you and your team will work with are some of the most exciting startups in the world; specifically those who are creating new applications and business models with Generative AI at the core
• We are looking for a technical leader, passionate about building a high-performing team of customer-obsessed Solutions Architects. Your experience as a technologist will enable you to create a compelling technical vision for your team and its customers. Your experience managing teams of technical builders will allow you to hire and develop a team of world-class architects
• You’ll engage with a host of other AWS leaders as you work with your team members to build plans that define how we will help early stage Generative AI startups. These plans will encompass both one-to-one engagements with specific customers as well as broadening your team’s impact via one-to-few or one-to-many engagements involving multiple customers.
• You’ll also work with other AWS teams such as marketing and training to define how your team will contribute to scaled activities such as technical content creation or public speaking
• Many of our innovations and product improvements are driven by customer feedback: you’ll develop and use mechanisms that ensure the insights your team gains from their engagements with customers are delivered to relevant service engineering teams so that we can keep improving our products and make sure they continue to be relevant to early stage startups
• * Work with peers in Account Management and Business Development functions to develop comprehensive pursuit and engagement plans that meet the needs of startup customers in the Generative AI space
• * Act directly as a technical executive sponsor for our most critical accounts
• * Champion your area’s customer needs with senior leaders (Director, VP) inside AWS
• * Hire, on-board, train, and develop Solutions Architects from internal and external sources
• * Develop mechanisms to ensure your team is well-positioned to deliver high value to customers and the right results for the business
• * Maintain a high bar for operational excellence; define and maintain appropriate cadences for inspecting the business in your area
• * Own the talent management strategy and outcomes for your team (performance management, promotion pipelines, leadership development, mentoring programs etc.)