Senior Sales Director, LRN Corporation
Client Success
Ethics & compliance platform
Open for applications
Ethics & compliance platform
501-1000 employees
Open for applications
501-1000 employees
Company mission
To inspire principled performance in organizations by helping them foster winning, ethical cultures.
Role
Who you are
- Minimum of five years of sales leadership with experience retaining and expanding existing accounts
- Exceptional team leadership, development and management abilities and a proven commitment to customer service
- Experience supporting individuals who are using a SaaS business application
- Ability to bring clarity, structure and discipline to a variety of situations and environments and experience working with complex projects
- Extremely effective written, oral, and presentation communication skills
- Strong Microsoft Office skills and a working knowledge of technology and system interfaces
- Familiarity with Salesforce.com
- Knowledge of Ethics and Compliance learning space and/or working with learning platforms and solutions
- A high degree of ethics and integrity and a desire to help organizations do the right thing and to pursue LRN’s mission of inspiring principled performance
What the job involves
- LRN is seeking an experienced Sales Director to lead a team of client success managers in the European / Latin American regions. With responsibility for the team sales target, you will ensure the successful performance of each CSM, supporting relationships and ensuring value delivery across our existing customer base
- You will be an ambassador for LRN by ensuring your team members are trusted strategic advisors to our clients, strong customer advocates, and the link between LRN and our existing customer base
- Lead and motivate the CSM team to develop customer relations, renew accounts and deliver growth revenue
- Ensure team members effectively analyze client health metrics, and usage of products and content, and recommending optimization and improvements as appropriate
- Ensure team members execute on-going formal Program / Business Reviews with client stakeholders and sponsors
- Monitor individual account work streams and projects
- Oversee all commercial aspects of client relationships including contract amendments, recognition forecasting, statement of work, pricing, and service credits
- Develop and executing strategic plans to achieve sales targets
- Execute performance improvement programs to upskill new and existing employees in the CSM team
- Ensure the team understand and exemplify LRN’s value propositions and processes
Salary benchmarks
Our take
A desire for more ESG-related transparency has pushed the ethics and compliance of large businesses into the spotlight. LRN (Legal Research Network), although founded back in 1990, has seen renewed prominence due to this trend.
LRN offers corporate and workforce training on diversity and compliance, whilst providing data-driven analytics to help companies improve their standards. In 2022, LRN expanded its DE&I learning package and won awards for its corporate training videos, exemplifying how it meets the evolving standards of companies in the modern day.
With research establishing that ethical companies tend to outperform their competitors, the interest in LRN's offering seems likely to keep rising. As the company continues expanding, it can rightfully be considered a global leader in ethics and compliance solutions.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (2 rounds)
Jan 2000
$30m
EARLY VC
Jan 1994
$2m
ANGEL
Total funding: $32m
Company benefits
- Flexible working schedule
- PTO plus UK public holidays
- Excellent healthcare plan
- Excellent pension plan
- Life Insurance
- Travel and Personal Accident Insurance
Company values
- Integrity - LRN is built on values. Society prospers when businesses embody strong values
- Humility - There’s no one right answer. Every organization is unique. LRN works with you to get the answer you need
- Passion - LRN wants to make the business world a better place. It will do what it takes to deliver for the greater good
- Truth - LRN is built on honesty. It knows no other way
Company HQ
Midtown East, New York, NY
Articles
Leadership
Dov Seidman
(Founder & Chair)Previously Executive Chairman for the HOW Institute For Society.
Kevin Michielsen
(CEO)Previoulsy CEO at Watermark, President of Legal Media at ALM, and VP at Visant Corporation and LexisNexis.
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