Fullstack Software Engineer, Dialpad
+ Stock options.
2-3 days a week in office
AI-powered cloud communications platform
Open for applications
AI-powered cloud communications platform
1001+ employees
Open for applications
+ Stock options.
2-3 days a week in office
1001+ employees
Company mission
To completely transform the way the world works together.
Role
Who you are
- We are seeking a talented and experienced Full Stack Engineer who is passionate about building high-quality, scalable web & desktop native applications using modern frontend and backend technologies
- +5 years of experience in Full-stack software engineering
- Strong experience with Python or other coding language, Vue/React, Node.js, HTML, CSS, JavaScript, TypeScript, GraphQL, GCP or other cloud infrastructures etc
- Experience with databases SQL/NoSQL
- Experience with building reusable and modular components both frontend and backend
- Experience with mentoring junior engineers and helping them grow their skills
- Experience with RESTful APIs and GraphQL schemas
- Experience with Agile development methodologies
- Strong debugging and troubleshooting skills
- Strong communication and collaboration skills
What the job involves
- Dialpad’s Product Engineering organization is responsible for building and maintaining the customer-facing features at scale across all of our cloud native products and services
- Every day, millions of users across the world leverage our technology for communicating effectively and efficiently
- Every engineer on our global engineering team is given the opportunity to take ownership of a large portion of the product where they’re able to see immediate results
- Combining natural language processing and artificial intelligence with world-class cloud computing, the things you’ll create at Dialpad will shape the future of work—enabling companies to work from anywhere and making business communication more human
- Dialpad’s Workforce Management team leverages artificial intelligence to craft advanced functionality specifically designed for contact center supervisors, enabling them to optimize operations and enhance the customer experience
- Our teams are highly collaborative and comprise cross-disciplinary professionals, including Product Managers, Designers, QA specialists, as well as Engineers specializing in Data Engineering, Data Science, and Telephony
- You will own significant features end-to-end and tackle technical hurdles
- You will guide projects with multiple engineers collaborating to deliver major features
- You will work jointly in a cross-functional team, including working closely with Product Managers in advocating for technical initiatives for the team
- This position reports to our Engineering Manager, who is based in London, and is looking for the person to join the team in our London Office
- Please note, this is a hybrid position with an expectation to be in the office 2-3 times per week
- Develop and maintain Dialpad's web & desktop applications using modern technologies
- Write clean, modular, and maintainable code using best practices along with unit tests
- Participate in code reviews to ensure code quality, maintainability, and scalability
- Ensure that features are shipped on time and with the highest quality
- Take up on-call activities to support and resolve the issues coming from the QA and the Customers
- Be responsible for deploying the new releases on a weekly release cadence
- Collaborate with cross-functional teams to build and use common components and practices across Dialpad products
- Mentor junior engineers and help them grow their skills and expertise
Salary benchmarks
Our take
Dialpad offers an AI-driven cloud communications platform for business teams. It was founded to streamline communications across entire businesses with a fast set-up and hassle-free deployment.
As well as hosting in-house video, meet and text communications with automated note taking and transcription, the platform also features AI-powered customer service, sales and voice intelligence insights. Dialpad has impressed customers such as Asana, Stripe, TED and Uber with its smooth integration capabilities with co-working platforms like Slack, Google Workspace, Salesforce CRM and Microsoft Teams.
The Unicorn company's funding has allowed it to heavily invest in the continued R&D of AI technologies to deliver a number of industry-first features. The company has also expanded globally with the opening of offices in Europe and Asia and plans to further extend its global footprint with additional investments internationally.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
8% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Dec 2022
$50m
LATE VC
Dec 2021
$170m
LATE VC
Total funding: $450m
Company benefits
- Company stock options
- Continued education stipend
- Cell phone, home internet, and gym membership stipend
- Work from home opportunities
Company values
- Do the right thing
- Delight our users
- It takes both skill & will
- Innovate continuously
- Every voice matters
Company HQ
San Ramon, CA
Articles
Leadership
Craig Walker
(CEO)Having studied Law at UCB, Craig worked as an Attorney for Brobeck Phleger & Harrison, before moving to General Counsel at TeleSoft Partners. He spent almost 4 years at Google Ventures before founding Dialpad in January 2011.
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