Principal Product Designer, Flex
$280-350k
Flexible rent payment application
Open for applications
Flexible rent payment application
501-1000 employees
Open for applications
$280-350k
501-1000 employees
Company mission
To help people pay for the things that matter most.
Role
Who you are
- Experience: A demonstrated track record as a senior IC contributor on complex consumer products
- Design Mastery: Deep expertise in UX/UI design with strong experience showcasing shipped work at significant scope and quality
- Strategic Thinking: Ability and demonstrated experience to operate at the product strategy level, shaping direction through design
- Craft: Exceptional execution skills with high attention to detail in interaction design, visual design, and prototyping
- Collaboration: Excellent communication skills; able to work fluidly with cross-functional teams including product, engineering, marketing, and executive leadership
- Tools and Tech: Proficiency in modern design tooling; and fluency with front-end development
- AI Fluency: Comfort using AI tools across the design process for research, exploration, prototyping, and workflow improvement
- Passion: Genuine interest in financial products and improving people's financial lives
What the job involves
- We are seeking an experienced and visionary Principal Product Designer to serve as Flex's highest-caliber individual design contributor.
- In this role, you will set the bar for craft and quality across our entire product portfolio - not by managing designers, but by doing the work at a level others aspire to.
- You will drive design vision and strategy for the most complex, highest-impact initiatives at Flex, shaping how we build for our users and how the design function operates
- Define and articulate design vision for Flex's most critical and complex product initiatives, ensuring work aligns with business goals and resonates deeply with our users
- Establish a north star for the consumer experience and drive cross-functional alignment around it
- Influence product strategy and roadmap directly through the quality and clarity of your design work and perspective
- Stay close to how the design industry and UX trends are evolving and bring those insights into Flex
- Own the design process end-to-end on flagship initiatives, from research and ideation through refinement, prototyping, and final execution
- Hold a high bar for craft across everything you touch, from individual interaction patterns to our design system
- Build detailed prototypes that illuminate the future of the product and help teams make better decisions
- Use AI across the design lifecycle for, rapid exploration, prototyping, and front-end workflows, and model how the team can do the same
- Partner with design leadership, product, and engineering to shape the direction of complex, cross-cutting product areas
- Collaborate with other designers to ensure alignment and consistency across the consumer experience
- Advocate for design thinking and user-centered principles across the company at every level, up to and including executive leadership
- Establish and evolve design standards, processes, and patterns that raise the quality floor for the entire organization
- Provide mentorship and craft feedback to designers across the team
- Contribute foundational elements and set the standard for how the design system should evolve
Our take
Many people struggle to pay their rent every month, with a variety of bills hitting their bank accounts simultaneously. Whilst many of these people earn enough money to cover their bills, the inflexible nature of monthly bills can make the all-in-one payment a harder obstacle.
Flex provides a mobile application for the flexible payment of rent, allowing users to pay their landlords through flexible payment plans, reschedule payments when necessary, and protect their funds through Overdraft Protection. The company achieves this by partnering with estate agents and paying their resident's bills upfront, taking on the challenges that landlords would normally have due to late payments.
Flex has experienced extremely rapid growth since its founding which has caused some issues, as it struggled to keep up with the surge in new customers. Having made improvements to its product and scaled its customer service team, it is set to continue providing a service that has come to be highly valued by both tenants and landlords.
Freddie
Company Specialist at Welcome to the Jungle
Insights
10% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Feb 2022
$160m
SERIES C
Apr 2021
$46.6m
SERIES B
Total funding: $225.1m
Company benefits
- Medical, Dental & Vision: Your healthcare will be available from Day 1— giving you immediate peace of mind — with best in class coverage and options.
- Parental Leave: Step away with paid time off to focus on family and life’s newest chapter.
- NYC HQ: Collaborate in our lively New York headquarters, with new office space on the way!
- 401(k) Retirement Savings: Plan ahead with our 401(k) program to grow your future. And starting early 2026, employees will be eligible for a company match!
- Flex Giving: Flex Giving empowers employees to support local nonprofits advancing housing stability in the communities we call home.
- Employee Assistance Fund: Confidential financial support to teammates facing unexpected hardships or emergencies.
- Hybrid Work Policy: Work flexibly from home, with in-person collaboration and events that matter.
- Unlimited PTO + Holidays: Take the time you need— whether that’s a vacation, recharge, or simply a long weekend
- Free Flex Subscription: As a Flex employee, you'll have full access to our services without charge.
- GrubHub Credit: Enjoy meal credits while in the office, so you’re fueled for the workday ahead.
Company HQ
Midtown Manhattan, New York, NY
Leadership
Shragie Lichtenstein
(Co-Founder & CEO)Prior to co-founding Flex in 2019, Shragie co-founded Boundless Reality. They graduated from Yeshiva University in 2015 with a Bachelor's Degree in Finance.
YeTong Shao
(Co-Founder)Prior to co-founding Flex in 2019, YeTong co-founded Boundless Reality alongside Shragie. They graduated from the University of Chicago with a Bachelor's Degree in Mathematic & Economics.
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