Commercial Solutions Engineer, Smartsheet
Dynamic workspace platform for collaboration
Be an early applicant
Dynamic workspace platform for collaboration
1001+ employees
Be an early applicant
1001+ employees
Company mission
to empower anyone to drive meaningful change — for themselves, their businesses, and the world.
Role
Who you are
- 1-3+ years of experience as a pre-sales Solutions Engineer or related field in the SaaS and enterprise software industry
- Technical leadership and outstanding customer-facing skills
- Passion for working with web-based technologies and desire understanding of functionality, use cases, and business and technical elements
- Consultative approach regarding technology and product positioning to both business and technical users
- Experience in solution design or solution architecture related to collaboration/workflow/project management
- Experience working in a fast-paced, high growth software company where change is a constant
- Willing to travel periodically based on customer and business need
- Google apps, Salesforce.com, MS Suite skills
- Fluency in an additional European language or Arabic is desirable
- Legally eligible to work in the UK on an ongoing basis
What the job involves
- Smartsheet is looking for a Commercial Solutions Engineer who will provide technical leadership throughout the inside sales process
- You will be a trusted solution and technical advisor during the sales process and provide expertise that ensures successful Smartsheet deployment and adoption
- This high profile role is part of the Commercial Sales team and is based at Smartsheet corporate offices in London, UK
- Be a recognised Smartsheet expert and develop deep Smartsheet knowledge relevance (workflow definition, solution design)
- Partner with Commercial Account Executives to deliver technical demonstrations of the Smartsheet SaaS platform, Integrations, and Add-Ons
- Collaborate with existing Solutions Engineers in the design of creative solutions to customer requirements using Smartsheet
- Identify, build, and demonstrate Smartsheet solutions that solve specific customer problems
- Develop strong relationships with sales teams to drive successful sales engagements, this could include providing daily product/technical support to cross-functional partners
- Provide support for preparing technical responses to prospect questions, FAQs, knowledge base and case support entries; help define “best practices” for broad usage across large enterprises
- Collaborate with Product teams to ensure offerings align with customer needs
- Travel to enterprise customer sites periodically, serving as a technical subject matter expert to the sales team
- Support marketing related events periodically, traveling onsite to represent Smartsheet, demonstrate the platform and connect with customers or prospects
- Deliver on, and exceed, all performance targets
- Perform other duties as assigned
Salary benchmarks
Our take
With teams increasingly moving to remote work across many industries, companies have been reaching for tools to keep operations smooth and communications open. Founded in 2005, Smartsheet is a cloud-based work management platform helping a vast range of companies, from small businesses to large enterprises, plan, track, and report on work.
Like other team collaboration software companies Lucid and Atlassian, Smartsheet saw strong growth between 2020-2022, achieving almost 40% year on year revenue increases through 2022. If the company can continue this success, it stands to make real gains in a global team collaboration market expected to be worth about $20 billion by 2028.
Smartsheet has embedded itself across various industries, with deep integrations with applications from the likes of Salesforce, Atlassian, Google, and Microsoft, leading to it being the first work management sector Unicorn to reach $1 billion in recurring annual revenue in 2024. Whilst remaining broad in application, it is also expanding and upgrading its product offerings; this may prove crucial in further distinguishing itself from well-backed startups like Monday.com and Asana as they begin jostling for market space.
Steph
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
May 2017
$59.7m
SERIES F
May 2014
$35m
SERIES E
Total funding: $127.2m
Company benefits
- Lucrative Employee Stock Purchase Program (15% discount)
- 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
- Monthly stipend to support your work and productivity
- Flexible Time Away Program, plus Incidental Sick Leave
- Up to 24 weeks of Parental Leave
- Personal paid Volunteer Day to support our community
- Opportunities for professional growth and development including access to LinkedIn Learning online courses
- Company Funded Perks, including a counseling membership, primary care membership, local retail discounts, and your own personal Smartsheet account
- Teleworking options from any registered location (role specific)
- Monthly contributions toward your pension
- Mployer-paid Private Medical and Dental, additional cost for family members
Company HQ
West Bellevue, Bellevue, WA
Leadership
Mark Mader
(President & CEO)Having studied at Dartmouth, Mark spent 2 years as a Greenwich Associates Research Associate before 10 years at Onyx Software. They then founded Smartsheet in 2005 as CEO.
Brent Frei
(Board Member)Brent worked at Motorola and Microsoft for 4 years before founding Onyx Software in 1994 and Smartsheet in 2005. They have been a Board Member since, alongside working as CEO of TerraClear.
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