UX/UI Designer, Kraken.tech
End-to-end, AI powered operating system for utilities
Posted today
End-to-end, AI powered operating system for utilities
1001+ employees
Posted today
1001+ employees
Company mission
To make a big green dent in the universe by helping utilities transform their operations to improve the lives of 1 billion people by accelerating the energy transition.
Role
Who you are
- 2+ years of experience designing digital products across mobile and web platforms
- Proficiency in Figma and familiarity with Design Systems and component libraries
- Strong grasp of UX principles, usability, accessibility, and inclusive design
- Experience working in cross-functional teams with PMs and front-/back-end developers
- Experience working on global products and features
- A practical understanding of when to follow or adapt design processes
- Attention to detail, with a focus on quality and user needs
- You'll also need to a have at least a basic understanding of/experience with:
- Front-end frameworks (e.g., Bootstrap, React), HTML, and CSS - enough to discuss feasibility with developers
- Agile development workflows, project stand-ups, and tools like Asana
- Accessibility standards and designing for inclusive experiences
- Analytics tools (e.g., Google Analytics, Hotjar)
What the job involves
- We're looking for a Mid-Weight UX/UI Designer to join the Kraken Tech team
- We build technology that helps energy and other suppliers manage their customers and most business operations through our first-in-class platform
- We’re passionate about designing simple, elegant user experiences and using human-centered design as inspiration to solve complex problems for our customers
- You'll be joining our design team and working primarily with group product teams to improve how users interact with the features and tools available or being built on Kraken
- End-to-end UX and UI design across Kraken, from research and discovery through to wireframes, prototypes, final designs, and implementation
- Improve user experience and interface design across complex data-driven areas, helping users navigate and interact with information more effectively
- Collaborate closely with cross-functional teams (developers, PMs, users, clients) to design features, define roadmaps, and align work with broader strategy
- Plan and facilitate user research activities such as workshops, interviews, usability testing, and discovery sessions to uncover user needs and pain points
- Actively contribute to and maintain our Design System, including components, documentation, and evolving design patterns
- Seek and give regular feedback, sharing your work early and reviewing peers’ work constructively to maintain a high design standard
- Maintain and improve design documentation, including process guidelines, onboarding materials, and workflow improvements
- Embed yourself in Kraken’s culture and mission, showing a clear understanding of our purpose and the needs of our clients
- Proactively identify areas for improvement, contributing ideas that help shape our products and enhance user outcomes
Salary benchmarks
Our take
Kraken is an AI-powered platform for utilities, helping energy, water, and telecom companies automate their operations and improve customer service. Its an end-to-end solution making it easier for utilities to improve and cut costs while also enhancing their service quality.
Its success speaks for itself too, with clients like EDF, Tokyo Gas, and Octopus Energy. With over 60M customer accounts managed across 30 countries, Kraken is making waves by reducing operational costs by 40%, proving its ability to deliver results.
Most recently, the company acquired Jedlix, a leader in smart EV charging. This deal expands Kraken's ability to offer smarter, greener charging solutions and is a sure way for the company to see even more success as it continues to scale globally.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Sep 2019
$0.2m
GRANT
Dec 2017
$7.5m
SERIES A
Total funding: $8.7m
Company benefits
- Equity option scheme: Everyone who works at Kraken owns a part of the business with shares in the Octopus Energy Group. So as the company grows we all benefit
- Holidays: We don't count your holiday days. We trust everyone to work hard and take as much time off as they need
- Flexible working: We're happy for you to work in a way that's best for you. Need to pick the kids up from school or work from home? That's not a problem. It's important to us that everyone has a positive work-life balance
- Free breakfast: Our offices are always stocked with fresh fruit, breakfast, snacks, great coffee and soft drinks. Weekly on a Friday we all get together (including virtually) for company updates and drinks
- For parents: We can arrange access to tax free childcare, as well as maternity and paternity pay
- Team events and activities: Participate in team events and cohesion activities to build stronger connections
- Pension scheme: We'll pay 5%. You decide on your contribution starting from 3%
- Free eye tests: We offer eye test vouchers for all colleagues who use Visual Display Units (VDU). Long spells of VDU work can be visually demanding so we want to make sure you're OK
- Car salary sacrifice: Save money on leasing an electric vehicle through our workplace salary sacrifice scheme
- Cycle to work scheme: Spread the cost of buying a bike, including accessories and safety equipment, up to a value of £2.5K. And save money on the repayments through the cycle to work scheme
- Get the right tech: Have a certain tech requirement? We’ll do our best to sort it for you
- Money coach: Get support with financial planning through our partnership with Octopus Money Coach
- Yoga + Headspace: Twice a week we have 45 Minute live yoga class open to all Kraken staff. Need some calm in your life? We have Headspace licences available
Company values
- Freedom & Responsibility
- Get Sh*t Done
- Customer Obsessed
Company HQ
Fitzrovia, London, UK
Articles
Leadership
Amir Orad
(CEO)Amir joined Kraken in 2024 as CEO. Prior to this, they were the CEO and Chairman at Sisense for over 8 years. They also worked at NICE Actimize for over 7 years, serving as the CEO for 4.
James Eddison
(Co-Founder & CTO)Experienced CTO having previously served at Tangent Comminutions, Tangent Labs, and Clairpoint.
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