Technical Project Manager, Flock Safety
$120-130k
+ Equity
Salesforce
JIRA
Productboard
Junior and Mid level
Remote from US
Public safety operating system
Be an early applicant
Public safety operating system
501-1000 employees
B2BSecurityMachine LearningCommunity
Be an early applicant
$120-130k
+ Equity
Salesforce
JIRA
Productboard
Junior and Mid level
Remote from US
501-1000 employees
B2BSecurityMachine LearningCommunity
Company mission
To create safer, happier communities and cities by pre-emptively fighting crime.
Role
Who you are
- Have demonstrated excellence in project-management roles for 2+ years
- Have experience managing technically complex software implementations with multiple integrations (e.g., CAD, VMS, data streams, or API-based services)
- Are comfortable supporting customers through a variety of contact channels, including phone, chat, and/or email -- bonus points for experience with Salesforce or similar tools and any experience with project management tools (such as TaskRay)
- Are comfortable reading and interpreting technical documentation and facilitating communication between customer IT teams and internal engineers
- Can break down highly technical issues into actionable steps for both technical and non-technical audiences
- Have experience working with or adjacent to engineering teams and understanding how systems interact at an architectural level
- Have excellent written and verbal communication skills
- Have experience troubleshooting technical software and finding creative solutions to push implementations forward to completion
- Embrace change and know how to maneuver around challenges and ambiguity
- Have the ability to work independently, prioritize and manage multiple tasks, and clearly communicate necessary information to customers and internal teams in both technical and laymanâs terms
- Can provide clear examples of success and lessons learned in project management
What the job involves
- As a Technical Project Manager (TPM) on the FlockOS team, youâll serve as the primary point of contact for customers during their implementation, guiding them through a highly technical and cross-functional process
- Youâll host regular meetings, and serve as the bridge between customers and Flock's internal engineering, marketing, and customer success teams
- Your ability to translate complex technical requirements into clear, actionable plans for non-technical stakeholders is essential to success
- This is a fully remote position, so strong time management, proactive communication, and comfort with autonomy are key
- Lead the end-to-end implementation of FlockOS software across multiple systems and environments, including integrations with CAD, VMS, and third-party APIs
- Work directly with customer stakeholders, customer technical resources, and internal Flock Safety technical resources to move implementations along
- Manage multiple moving action items within multiple customer implementations
- Maintain detailed project statuses and notes to easily communicate information to internal and external stakeholders
- Host regular customer meetings, providing agendas and notes and driving discussions forward
- Partner with the Product, Engineering, Operations, Sales, Project Management, and Customer Success teams to tactfully resolve escalated situations
- FlockOS implementations are often multi-stream, involving complex coordination across software systems, customer IT infrastructure, and internal engineering teams. Success in this role requires an ability to quickly understand technical requirements, communicate clearly with both technical and non-technical stakeholders, and adapt to evolving customer environments
- The First 30 Days
- Develop a high-level understanding of the FlockOS implementation lifecycle, including key integration types (CAD, VMS, API, AVL) and project phases
- Review existing documentation, templates, and SOPs to gain context on standard workflows
- Build understanding of team structure and cross-functional collaborators (who to go to for what)
- Shadow customer-facing calls and internal syncs led by TPMs managing both basic and complex implementations
- Gain familiarity with tools used in the role:
- TaskRay
- OneNote / OneDrive
- Jira
- Productboard
- Salesforce
- Meet 1:1 with the FlockOS Manager and other key stakeholders (Product, Engineering, Support, Sales, etc.)
- The First 60 Days
- Build a strong working knowledge of core integration types used in FlockOS projects
- Continue shadowing complex projects and observe how risk, blockers, and escalations are handled
- Begin co-managing 3â5 basic or moderate complexity implementations, with support from the FlockOS Manager or a senior team member
- 90 Days & Beyond
- Confidently manage moderate to complex FlockOS implementations independently (6â10 active projects depending on complexity)
- Strong understanding of integrations included in more complex FlockOS implementations
- Continue to shadow other FlockOS TPMs customer calls
- Standard project load of 15-25 projects managed independently
- Special internal projects managed as needed/desired
Application process
- We want our interview process to be a true reflection of our culture: transparent and collaborative. Throughout the interview process, your recruiter will guide you through the next steps and ensure you feel prepared every step of the way
- Our First Chat: During this first conversation, youâll meet with a recruiter to chat through your background and what you could bring to Flock, what you are looking for in your next role, and who we are
- The Hiring Manager Interview: You will meet with your potential future boss to really dive into the role, the team, expectations, and what success means at Flock. This is your chance to really nerd out with someone in your field
- The Assessment Interview: Learn more about the team, responsibilities, and workflows by completing a take home assessment and presenting it to the team. Have fun with it!
- The Executive Interview: A chance to meet with our the head of our PMO team to view Flock from a different lens. Be prepared to ask well-thought-out questions about the company, culture, and more
Our take
Public vehicle surveillance provides valuable insights to emergency services for the prevention of crime, but bringing information together to create leads is difficult. There's no standardised system for inter-city vehicle surveillance, and this makes it difficult for communities and law enforcement services to work together.
Flock Safety provides surveillance equipment that aims to improve the abilities of law enforcement and homeowner associations to communicate data with each other. The company focuses on vehicle surveillance, innovating on existing technology by using machine learning to categorise vehicles by color, license plate, state, and other data points.
Whilst automated surveillance equipment is used daily within federal police forces, Flock Safety builds technology systems that provide a means for smaller law enforcement agencies to quantify and share surveillance data easily. This data can then be automatically processed to help develop leads, a time-consuming process that would usually have to be completed manually.
Steph
Company Specialist at Welcome to the Jungle
Insights
Top investors
40% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Mar 2025
$275m
LATE VC
Mar 2024
$200m
SERIES G
Total funding: $857.7m
Company benefits
- đ´Use what you need PTO: We seriously mean it, plus 11 company holidays and your birthday off!
- âď¸Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match
- đŞFamily Leave: We provide 16 weeks of 100% paid leave for primary caregivers and 12 weeks of 100% paid leave for secondary caregivers
- đźFertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. We will reimburse $10,000 a year for adoption, surrogacy, or infertility
- đ§ Mental Health: All employees receive an annual subscription to Headspace
- đCaregiver Support: We have partnered with Cariloop to provide our employees with caregiver support
- đ¸Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions
- đťWFH Stipend: $150 per month to cover the costs of working from home
- đL&D Stipend: $250 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more
- đ Home Office Stipend: A one-time $750 to help you create your dream office
- đ˘Coworking Space: If youâre not local to our ATL HQ, weâll provide $250 a month to get you set up with an All Access Membership to WeWork (or a local coworking space in your area)
- đžPet Insurance: Weâve partnered with Pumpkin to provide insurance for our employeeâs fur babies
Company HQ
Home Park, Atlanta, GA
Leadership
Garrett Langley
(CEO)They worked in Computer Services freelance for over 6 years before joining Firethorn in 2015, and Clutch Technologies in 2014. They left their position as President of Moment LLC to found Flock Safety in April 2017.
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