Business Operations Associate, Instawork
$100-120k
+ Stock options
3 days a week in office
Flexible staffing marketplace for local workforces
Be an early applicant
Flexible staffing marketplace for local workforces
1001+ employees
Be an early applicant
$100-120k
+ Stock options
3 days a week in office
1001+ employees
Company mission
To offer economic opportunities for local professionals and businesses, in communities across the world.
Role
Who you are
- 3+ years experience in business operations / strategy & operations, management consulting, investment banking, and/or technology
- Strong data and analytics skills, including fluency in Excel / Google Sheets, SQL, and BI / data visualization tools
- Strong cross-functional and executive communication skills, including a proven ability to influence without authority and build strong working relationships with business partners
- Entrepreneurial self-starter that thrives in a fast-moving environment and are capable of independently seeking information, marshaling resources, and delivering results without waiting for direction
- Strategic thinker who is able to zoom out to the big picture while also understanding the nitty gritty of execution, set key business goals and milestones, and then work relentlessly to realize that strategy
What the job involves
- The mission of the Business Operations team is to create strategic clarity and alignment to accelerate Instawork’s growth. Work will cover the following three areas:
- Strategic planning & goal-setting: Define and track essential KPIs and metrics for the GTM team to gain a comprehensive understanding of our go-to-market performance. Stay informed about key trends and conduct analyses to uncover new insights that support strategic decision-making
- Execution of data-driven initiatives: Leverage strong SQL expertise to address critical questions about our market and growth opportunities. Lead complex, SQL-driven projects that enhance our operational efficiency and scalability. Spearhead the development of new initiatives from the ground up, using analytical insights to guide projects that lack clear ownership
- Ownership of reporting and analytics. Create and distribute regular reports and dashboards to key stakeholders, ensuring data accuracy and integrity. Leverage advanced analytics techniques to interpret data, identify trends, and provide actionable insights to drive business growth and improvement
- As a Revenue Operations and Analytics Associate, your role will range from conducting research that identifies and evaluates key strategic trends in the industry to developing a single point of view on how we operate the business. This will require both driving data-informed decisions and leading in the execution upon them across both the sales and operations
- The insights that you uncover and the recommendations that you will propose will range from strategic to tactical, ultimately influencing how Instawork executes every day and invests in growth across the organization
- This role will report to the Senior Manager of Business Operations, and will partner closely with various stakeholders including but not limited to Sales and Account Management
- Define and track essential KPIs and metrics for the go-to-market (GTM) team
- Utilize strong analytical skills to address key business questions and uncover growth opportunities
- Support customer reporting needs for key stakeholders, ensuring data accuracy and integrity
- Use advanced analytics techniques to interpret data, identify trends, and provide actionable insights to drive business growth and improvement
- Partner closely with internal stakeholders groups to execute strategic initiatives
- Uncover insights and propose recommendations that range from strategic to tactical, ultimately influencing Instawork's execution and growth strategies
Our take
Around 57 million workers in the U.S. work on a 'gig' basis, providing short-term and one-off employment for a range of industries. However, due to the temporary nature of gig work, workers and understaffed employers are regularly let down by cancellations.
Instawork hosts an online marketplace that connects gig workers with local businesses across a variety of sectors including healthcare, hospitality, and warehouse work. Workers are paid hourly upon completion of a gig, at which point both the employer and worker themselves can provide feedback on the experience.
Whilst the startup faces competition within this gig-work industry, Instawork holds a smart focus on providing reliable and short-notice workers for businesses that need them. Gigs can be arranged within just a few hours of notice, and any employer or employee who cancels a job will be temporarily suspended in order to improve job success rates. Instawork's 2023 Series D funding is accelerating its AI capabilities and expanding its presence within staff distribution centres for some of the American continent's largest retailers and sports stadiums.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
39% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
May 2023
$60m
SERIES D
Jul 2021
$60m
SERIES C
Total funding: $148m
Company benefits
- Medical, Dental, and Vision
- FSA and Commuter Benefits
- Parental and Family Leave
- Flexible Time Off
- Office & Phone Plan Reimbursement
- 401K Retirement Savings
Company values
- Empathy, trust, and candor - Being empathetic helps build trust in our community and company, and fosters successful decision-making
- Always be learning - We learn eagerly, from different teams within and outside the company. Respectful debate makes our company stronger
- Act like an owner - We have a strong ownership mentality. Every person on the team has the potential to make a huge impact
- Bias for action - We practice high-velocity decision-making, despite encountering ambiguity frequently
Company HQ
Financial District, San Francisco, CA
Articles
Leadership
Sumir Meghani
(CEO)Previously VP of Email at Groupon and VP at Mixx.
Salary benchmarks
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