Head of Account Management, Learnlight
UKI & France
Communication skills training
Be an early applicant
Communication skills training
1001+ employees
Be an early applicant
1001+ employees
Company mission
To bridge the gap between the disparate worlds of education and technology.
Role
Who you are
- 5+ years of experience in Account Management
- Advanced proficiency in English and French
- Solid understanding of the learning ecosystem, digital education tools, and client needs within the EdTech sector
- Skilled at fostering trust with clients and stakeholders across various levels, ensuring long-term partnerships and strategic alignment
- Demonstrated success in negotiation, deal-closing, account planning, and consistently meeting or exceeding sales targets
- Excellent time management, CRM proficiency, and a data-informed approach to strategy development and forecasting
What the job involves
- In this exciting new career opportunity, you’ll be reporting to the Head of Sales, UKI & France on full-time hours and working from home remotely
- As a Head of Account Management, UKI & France, you’ll have a direct impact on driving revenue growth and ensuring client satisfaction within our B2B market segment. You will:
- Implement effective upselling, cross-selling, and retention strategies; support the team in closing key deals and securing renewals through strategic planning and negotiation
- Provide leadership, coaching, and development opportunities while driving best practices in client management and team performance
- Build and maintain relationships with key clients and stakeholders, ensuring high service quality, issue resolution, and long-term satisfaction
- Oversee fair distribution and management of client portfolios; lead execution of client projects aligned with business goals
- Maintain accurate sales pipelines and forecasts in CRM systems; provide timely and insightful reports to senior leadership, tracking budget estimates versus actuals
- Partner with Client Success, Marketing, Sales Ops, and Product teams to align strategies and ensure smooth transitions; promote a culture of collaboration and best practice sharing within the team
Our take
Communication is vital to any global business, but ensuring teams are well trained in communication skills isn't easy. Learnlight solves this problem by providing leading communication, culture and language training.
Learnlight is headed up by a highly experienced executive team, which has helped the company to build strong relationships with enterprises such as Hyundai and Siemens. Now, its solutions are trusted by over 1,200 companies and 500,000 employees worldwide, clear proof of the platform's value-adding potential.
As companies become increasingly distributed and globalised, the demand for services such as Learninglight will continue to increase. This demand, coupled with its proactive global expansion efforts, has the company poised to see impressive growth in the coming years.
Steph
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Company benefits
- Work-Life Balance: Benefit from our remote work from home culture, with options to collaborate with colleagues in regional offices (if applicable). Enjoy generous paid time off including public and personal holidays and two company-wide days off per year to recharge
- Learning & Development: Access to language learning, masterclasses and professional development opportunities with a culture of coaching and constructive feedback
- Community Events: Make new friends and connect with colleagues at virtual wellbeing sessions, team-building activities and informal social clubs
- Company News: With regular updates on our internal networking platform, you’ll always be connected with the latest developments
- Cultural Collaboration: Our provides valuable insights to help you build collaboration across diverse cultures
- Recommend a Friend: Earn a bonus by referring talented professionals to join Learnlight through our referral program (conditions apply)
Company HQ
London, UK
Leadership
Benjamin Joseph
(Co-Founder & CEO)Previously co-founded Training Express and served as its CEO for over 17 years.
Rupert Hillier
(Co-Founder & COO)Was VP of IT research company Gartner and Founder & MD of Breakthrough L&D. Served as COO of Training Express for 10 years.
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