Staff Product Manager, Lyft
Payments
$172-215k
Ride sharing company
Open for applications
Ride sharing company
1001+ employees
Open for applications
$172-215k
1001+ employees
Company mission
To improve people’s lives with the world’s best transportation.
Role
Who you are
- This individual is experienced and passionate about building platforms that enable critical use cases and business growth, and can effectively partner with engineers, scientists, analysts and operations
- Minimum of 6 years of relevant experience (building technical platforms preferred)
- Enjoys working on deeply technical products, closely collaborating with a passionate engineering team
- Experience (or deep interest) in working in the payments space
- Past experience building and scaling platform products that drive scale across multiple teams
- History of effectively working with multiple teams to build new capability and implement projects
- Confident in decision-making, providing concise, clear, direct communication
- Excellent written and communication skills especially to senior executives
- Detail oriented with superior organizational skills -- balancing multiple projects, deadlines, and requests should be second nature to you
What the job involves
- We’re looking for a Product Manager to lead Rider Payments at Lyft
- At Lyft, if there’s anything related to money, it comes to the Payments team
- This PM will drive the product vision and strategy to improve rider payments at Lyft for all modes of transportation
- This includes managing all existing payment methods at Lyft, defining how we could improve payments experience, and processing payments more cost efficiently at Lyft
- Ideate and lead the long term vision for delivering new payment capabilities that could help improve bookings or reduce payment processing costs
- Improve customer experience on existing payments methods at Lyft including cards, Paypal, Venmo, Apple Pay and Google Pay
- Improve access to Lyft’s transportation network for cash preferred users by leveraging offline payments like retail cash load and gift cards
- Develop new use cases and expand capabilities for Lyft Cash. Our vision is to make it preferred store of value for budgeting and promotional use cases
- Translate customer and internal-user needs into clear, well-defined functional and technical requirements. Execute on the roadmap with proper OKRs and project tracking
- Communicate roadmaps, priorities and decisions across a wide spectrum of audiences from partner teams to executive levels. Ensure that key leadership & stakeholders are aligned on proper priorities, opportunities and progress on key initiatives
- Collaborate closely with Engineering, Data Science and Design teams to define scope, review and refine technical capabilities, prioritize projects for release, and define new opportunities
- Identify partnership opportunities across the company and expand the usage of platform services across the company
- Communicate clearly roadmaps, priorities, experiments and decisions across a wide spectrum of audiences from partner teams to executive levels. Ensure that key leadership & stakeholders are aligned on proper priorities, opportunities and progress on key initiatives
Our take
Lyft has aimed for consistent growth, making sure to pitch itself as a more reliable and friendly ride-sharing option than its main competitor, Uber. Uber has a greater market share and operates globally, but Lyft hopes to compete by its focus on ride-sharing over Uber's more diversified business approach and as a more rider-friendly and greener alternative to Uber.
Operating only in the USA and Canada, Lyft is in a position of being less affected by global events than Uber but also more vulnerable to local conditions. As an example, while it doesn't face the regulatory hurdles around employment rights that Uber does, it is unable to balance out the cost of the unusually expensive US auto insurance across its operations.
In 2022, Lyft acquired PBSC Urban Solutions, a bike-share equipment and technology supplier, allowing Lyft to compete in new verticals and reaffirming its commitment to green transportation. It has also trialed and launched Lyft Assisted, where drivers help passengers from their door into the car to get to medical appointments. These developments chime well with Lyft's unique selling point as a friendlier and more environmentally aware ride-sharing app.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 14 rounds)
Jun 2018
$600m
LATE VC
Mar 2018
$200m
LATE VC
Total funding: $4.9bn
Company benefits
- Great medical, dental, and vision insurance options
- Mental health benefits
- In addition to 12 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off
- 401(k) plan to help save for your future
- 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
- Pre-tax commuter benefits
- Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program
- Family building benefits
- Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program
Company HQ
China Basin, San Francisco, CA
Articles
Leadership
John Zimmer
(Co-Founder)Originally an Analyst at Lehman Brothers, Zimmer then founded Zimride which was a private ridesharing company that pivoted into Lyft.
Logan Green
(Co-Founder)Founded Zimride, a private ridesharing company which later pivoted into Lyft.
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