People Operations Specialist, Collectors
$23 - $32 p/hr
Office located in Boca Raton, FL
Authentication & sale services for high-value collectibles
Be an early applicant
Authentication & sale services for high-value collectibles
1001+ employees
Be an early applicant
$23 - $32 p/hr
Office located in Boca Raton, FL
1001+ employees
Company mission
To help collectors pursue their passion through industry leading grading and authentication, tools to help collectors research and find the next big thing, and marketplaces to buy and sell.
Role
Who you are
- 3+ years of progressive HR experience in a high-growth setting; strong preference for experience working in production-based or startup companies
- Understanding of federal and state employment laws, either through certification or direct experience
- HRIS experience (Workday preferred)
- Excellent organization and administration skills with high attention to detail
- Strong customer service and stakeholder management experience
- Collaborative, helpful team player and employee advocate
- Curious self-starter with a growth mindset; you see new challenges as opportunities to learn and build
- Operational-minded with a focus on efficiency, effectiveness, and clarity
- Bachelor’s degree in Human Resources Management, or a related business concentration
What the job involves
- Serve as a point of contact for employees and managers both in person and via our shared email inbox for all their HR-related needs, including but not limited to: onboarding, job/status changes, offboarding, workers compensation, and workplace safety
- Manage and execute weekly new employee and contracted temporary staff onboarding, including coordinating onsite logistics and providing a welcoming experience
- Collaborate with partner teams across People to ensure fundamental HR services and day-to-day operations are smoothly delivered, including assigning inquiries to the appropriate functional teams
- Ensure ongoing compliance with federal, state, and local employment laws and regulations, and recommended best practices; regularly review policies and practices to maintain compliance and reduce legal risks
- Understand and interpret company policies and procedures to answer employee questions
- Execute HRIS tasks and transactions, ensuring changes flow appropriately throughout our systems to support data integrity and compliance
- Maintain and update employee policies and data, including but not limited to: employee records, I-9 verification documents, and benefits and leave data
- Manage contingent worker agency engagements and tracking of existing contingent workers, including full-time conversion eligibility
- Navigate through ambiguity to help create processes and solve new problems as the organization evolves
Our take
Collectors offers a range of services for the collectibles industry including authentication and grading, collectibles research and sourcing tools, and a buy-and-sell marketplace. The industry is going through a huge renaissance, with a particularly high demand for sports and trading games cards, and Collectors has come to the fore as a major name.
The fact that Collectors is more than a marketplace serves it well in the space. Indeed, its most popular services appear to be grading and authentication, as well as storage vault services. And, with the collectibles industry forecast to double in value by the end of the decade, Collectors is in a position of serious strength.
The company has seen some good investment too, totalling over $200 million. It continues to expand its services with acquisitions of other players in the sector, and is now the parent of PSA, PSA Vault, PCGS, SGC, Card Ladder, Collectors Financial Services and Beckett.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
25% employee growth in 12 months
Company
Company benefits
- Employee Discounts: Be your own customer. Receive discounts on select grading services for approved submissions.
- 401(K) Matching Plan: Invest in your future with our competitive 401k matching plan.
- Health Insurance: Collectors offers medical, dental, and vision for you and your family’s well being.
- Vacation/Paid Time Off: Enjoy time away from work with paid vacation for full-time employees.
- Holiday Pay: All regular, full-time employees are eligible for 10 company paid holidays.
- Flexible Hours: Flexible schedules with varying shifts are available to accommodate your needs.
Company HQ
Santa Ana, CA
Leadership
Nat Turner
(CEO)Angel investor and well-known sports card collector. As well as being CEO of Collectors, is a board member at OneOncology and former board member at health companies Sema4 and Clover Health. Co-founded and led Flatiron Health (Acquired by Roche) from 2012 - 2022.
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