Senior FP&A Analyst, Ada
CA$95.5-117k
Chatbot AI customer experience solution
Open for applications
Chatbot AI customer experience solution
201-500 employees
Open for applications
CA$95.5-117k
201-500 employees
Company mission
To repair broken brand interactions and restore the customer experience.
Role
Who you are
- 4+ years of experience providing financial modelling and analysis
- Highly proficient in Excel or Google Sheets
- Strong attention to detail and solid understanding of accounting principles
- Strong communication skills and can leverage financial analysis to provide a complete picture
- You are looking to be in a fast-paced environment with opportunities to learn and grow
- Prior experience working in a startup environment, particularly in SaaS
- Experience working with financial planning and accounting software
- Experience working with CRMs and data tools (eg. Salesforce, Looker)
What the job involves
- As Ada’s Senior FP&A Analyst, you will report to the Senior Strategic Finance Manager to deliver analyses that support business performance reporting and the development of financial forecasts
- You will work collaboratively across the business to connect key data sources and provide actionable insights into business decisions
- Financial Reporting & Metrics: Build, maintain, and enhance key financial metrics and reports, ensuring accuracy and timely updates
- Financial Forecasting: Support development of the annual budget and interim forecasts. Maintain and update the three-statement financial forecast model, supporting strategic decisions and providing insights into company performance
- Variance Analysis: Perform detailed analysis of month-end variances, and work closely with department leaders to understand the root causes, recommending actionable insights
- Month-End Close Support: Collaborate with the accounting team to ensure accurate and timely month-end close, including the collection of necessary data and ensuring alignment with forecast models
- Cross-functional Collaboration: Work closely with departments across the business to gather and integrate financial and non-financial data to develop strategic analysis and reporting
- Board Materials Preparation: Assist in the preparation of materials for board meetings, ensuring key financial data is accurate and making connections to provide a picture of the business as a whole
- Process Improvement: Identify opportunities for process improvements, leveraging automation and AI and optimizing workflows to ensure efficiency and accuracy
- Strategic Support & Ad-hoc Analysis: Provide financial insights to support various strategic initiatives. Perform other ad-hoc financial analysis and reporting as required by leadership
Application process
- Due to the high volume of applications, we will only contact candidates whose qualifications match closely to the requirements of the position
Our take
More and more, customer interactions are moving online. There is an increasing need for automated solutions to handle high demand and ensure positive customers experiences. Ada is the leading technology provider of Automated Brand Interactions. Its bots rely on artificial intelligence to answer customers’ sales and service questions, empowering companies with digital-first, omnichannel experiences at scale.
The company has automated 2.6 billion brand interactions and supports over 320 brands across the globe including Zoom, Facebook, and Square. Its technology includes a no-code platform, which lends to its popularity. The company has been focused on expanding its product suite and generative AI capabilities as it sets out to optimize all customer experiences across the board.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-29% employee growth in 12 months
Company
Company benefits
- Generous stock option plan
- Unlimited vacation
- Wellness account
- Extended health coverage
- Dental/optical/travel insurance
- Life insurance
- Employee and family assistance plan
- Flexible work schedule
- Digital first, fully remote with WFH budget
- In-house social worker
- Paid parental leave for Canadian and U.S. residents
- Development opportunities
Company HQ
Wellington Place, Toronto, ON
Leadership
Mike Murchison
(CEO)Previously co-founded Nucleus, Atlus, WhatsNext Lab and Volley.
David Hariri
(Designer & Developer)Experience as Developer for Teehan+Lax, and co-founder of Volley.
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