Technical Software Support, FundGuard
Engineering Lead
AI-powered investment accounting
Open for applications
AI-powered investment accounting
101-200 employees
Open for applications
101-200 employees
Company mission
To facilitate safe and efficient asset growth for all investors.
Role
Who you are
- B.A. in Computer Science, Analytics, Economics/Accounting , Information Systems or applicable degree
- MUST be willing to work on-site in a hybrid model
- Permanent U.S. work authorization REQUIRED (NO STEM-OPT)
- 5+ years’ experience working as a data analyst or in software development
- 4+ years’ experience working in technical solutions and/or technical support in a client-facing capacity
- Preferred experience working in SaaS integrations
- Preferred experience working in financial markets or fintech domain
- Preferred working knowledge in some coding language; Java, NoSQL, scripting languages
- Production experience with managing data pipelines
- Preferred experience in supporting a team of direct reports
- Ability to delegate roles and responsibilities within a fast-paced environment
What the job involves
- As a Technical Product Support Engineering Team Lead, you will work within our Customer Success group as a technical liaison and leader
- Working directly with clients, you will gather and understand the requirements to implement FundGuard
- This role will manage a small team of client facing technical resources
- The team is charged with supporting the business implementation team by establishing FundGuard environments, building integration to external systems as well as acting as tier 2 support
- Work directly with clients to integrate customers’ upstream and downstream systems with FundGuard
- Integrate customer data into FundGuard’s Data model
- Develop and implement codebase as determined by custom client needs
- Manage and enhance live product data pipelines
- Support prospect Proof of concept and new customer onboarding process and production management
- Collaborate with the client success team as well as with FundGuard's customers
- Working closely with and supporting the development teams
- Support CS team on use of Data Mapping Tool
- Establish relationships to obtain data and subject knowledge needed to support the data pipelines
- Manage and support direct reports on the technical product support team
- Provide Tier 2 support on functional issues
- Assist and manage triage of critical client issues
Our take
The global asset management sector faces many operational inefficiencies. Attempting to revolutionise this space with its AI-powered investment accounting platform is FundGuard. Hosting a multitude of capabilities, the platform streamlines accounting workflows, supporting asset managers with a new wave of solutions.
Said to be the industry's first fully cloud-native investment accounting platform, the product offers an all-encompassing suite of tools. One of the highlights is that the platform allows data that might usually be stored over multiple platforms to be kept in one cohesive store - providing a single source of truth across all systems
An impressive Series C funding instalment in 2024 will allow FundGard to continue product innovation and grow its customer base. Projections for the company look positive, and it certainly has the potential to disrupt investment management if it can continue to deliver what the industry needs.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Mar 2024
$100m
SERIES C
Apr 2022
$40m
SERIES B
Total funding: $156m
Company HQ
Dedham, MA
Leadership
Lior Yogev
(CEO)Previously worked for Goldman Sachs in the Investment Banking Division. Also worked through several roles for Multifonds including Head of North America.
Uri Katz
(VP R&D)Prior work includes CTO and Co-founder of IQurio, and Senior Data Engineer for Natural Intelligence.
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