Director of Small Business Product and Partnerships, Mastercard
$170-273k
Salary is applicable to Purchase, New York
More information about location
Global payments technology company
Open for applications
Global payments technology company
1001+ employees
Open for applications
$170-273k
Salary is applicable to Purchase, New York
More information about location
1001+ employees
Company mission
To connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.
Role
Who you are
- Are you passionate about the prospect of supporting small business owners through the right card solutions?
- Do you have a solid understanding of card payment products- including the network payments landscape (specifically pertaining to debit & prepaid) and the fundamentals of issuer economics in payments?
- Do you have experience negotiating and managing partnership deals? Do you have experience putting yourself in the small business’ shoes to create seamless customer experiences that work for them?
- Are you an out-of-the-box thinker with strong attention to detail who can execute autonomously?
- Expertise in U.S. Payments & Debit Ecosystem – Deep understanding of Single Message and Dual Message transaction flows, interchange structures, and regulatory impacts. Prepaid knowledge a strong plus
- Partnerships – Minimum 2 years experience in negotiating with third party partners including in contract negotiations for consumer-facing deals and ongoing relationship management
- Industry Experience – Minimum 5 years in product management, strategy, consulting, or a related field in the payments industry
- Analytical & Data Skills – Strong proficiency in Microsoft Excel (pivot tables, data modeling) and PowerPoint (storytelling, presentations)
- Regulatory & Compliance Knowledge – Familiarity with payment regulations, interchange pricing models, and issuer processing
- Small Business Passion – Enthusiasm for Mastercard’s focus on supporting the needs of small business owners
- Strategic Execution – Ability to interpret complex data, manage multiple projects, and drive business impact
- Collaboration & Communication – Strong interpersonal skills to work cross-functionally and influence stakeholders at all levels, both internal and external to Mastercard
- Adaptability & Ownership – Self-starter mindset, proactively solving challenges and driving results
- Bachelor’s degree required; MBA or Graduate degree preferred
What the job involves
- Mastercard’s North America (NAM) Small Business segment team is responsible for advancing the company’s efforts to address the needs of small businesses through innovative and business-centric solutions, alleviating small business pain points while driving stickiness and utility for bank, merchant, and fintech customers
- The NAM Small Business ‘core’ is comprised of credit, debit and prepaid card solutions
- Within the core, debit and prepaid cards represent a significant share of the NAM small business card portfolio and a large opportunity for growth
- We are searching for a Director of US Small Business Debit, Prepaid, and Partnerships to lead the implementation of Mastercard’s growth strategies in these areas
- This fast-paced, high-profile leadership role will own these two products and lead the merchant partnerships pillar for the NAM Small Business core team
- The position will be responsible for the day-to-day management of product operations for business debit and prepaid including the management of the value propositions on these cards (a selection of merchant-led and Mastercard-led benefits)
- With support from the team, he/she will oversee the negotiation, launch and ongoing management of merchant partnerships related to benefits on all core cards
- The successful candidate will be a highly motivated, analytical, and independent thinker with a proven track record in product management, partnerships management, and cross-functional partnerships
- Drive growth for US Small Business Debit and Prepaid through the development of a core product roadmap that delivers against the team’s targets, evolves the product line, and meets the needs of small businesses
- Own the day-to-day operations of debit and prepaid including the card value propositions, participate in business development efforts and in new product launches with Mastercard issuer, alternative distribution and fintech customers
- Partner with colleagues on NAM small business product team to articulate and execute the SMB narrative and forward-looking strategy for the products, including merchant benefit partnerships
- Leverage “Beyond Card” capabilities to develop compelling value to issuers and businesses that grow the small business book
- Track and analyze key Debit and Prepaid performance indicators (KPIs), including Gross Dollar Volume (GDV), revenue growth, and interchange trends. Merchant Benefit Partnerships
- Oversee card benefit partnerships for small business credit, debit and prepaid with support from members of the team
- Lead merchant negotiations for prospective and renewing small business card benefits. Collaborate with cross functional stakeholders to take deals from concept to completion
- Oversee business case development and implementation of benefits or enhancements
- Maintain a pipeline of prospective merchant partners
- Stay abreast of competitive trends and relevant, fast-growing merchants that may be good partnership candidates
- Contribute to and execute Mastercard’s small business merchant benefit strategy for the short and longer term
Our take
Mastercard is in the global payments business, and operates the world's fastest payments processing network. Its products and solutions have become central to everyday commerce across the world, in activities ranging from shopping and travelling to running businesses.
As the economy has become more and more digitised, Mastercard has been a leading player in helping businesses and individuals across the globe embrace card payments and digital banking. One of the world's largest companies, its revenue has seen consistent gain in the last 20 years.
The challenge for modern payments companies is that payments are always changing, as seen in the astronomical rise of contactless payments over the last decade. Mastercard's acquisition of blockchain systems, and an overall focus on leveraging its technology towards a digital economy, has placed the company in good stead to keep up to date with current trends, like cryptocurrency, in the digitised payments world.
Steph
Company Specialist at Welcome to the Jungle
Insights
21% employee growth in 12 months
Company
Company benefits
- Gym membership
- Share purchase options
- Extra holiday purchase optional
- Work from home opportunities
- Health insurance
Company HQ
Purchase, Harrison, NY
Leadership
Michael Miebach
(CEO)Has served in a variety of roles at the company, including President and CPO. Currently Board Member at IBM, Accion, the World Resources Institute, the US-India Strategic Partnership Forum, and the Metropolitan Opera. They are also a Trustee of USCIB.
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