Senior Product Manager, Redox

• Minimum of 8+ years of Product Management experience in a B2B SaaS software company, ideally in the Healthcare technology space
• Track record shipping AI or ML-powered features from internal alpha through production — including defining rollout criteria, measuring success, and iterating
• Familiarity with LLMs, prompt engineering, and agentic architectures
• Technical depth sufficient to engage with engineering on API design, architecture decisions, and infrastructure constraints without needing everything translated
• Proven ability to drive a step change in the performance of a product and the value delivered to customers
• Strong communication and critical thinking skills to articulate complex issues clearly and drive progress in ambiguous or uncertain situations
• Balances day-to-day execution with strategic, long-term thinking, anticipating future possibilities and impacts on the business
• Builds consensus and gains commitment by providing sound rationale for recommendations that effectively address stakeholder needs and concerns, including C-Suite
• Uplevels how we work with a focus and interest in contributing to a strong product management culture

Desirable

• As a Senior Product Manager II, you will be a key leader in reducing friction in healthcare integration and accelerating the Redox platform investments
• You'll own the complete AI feature portfolio, lead Redox's agentic product strategy, and build the framework that determines how AI gets from prototype to production
• You'll work closely with engineering, design, and the broader PM team to define what it means for a healthcare interoperability platform to be AI-native
• You’ll drive the vision that makes Redox the foundational agentic data layer for healthcare, ensuring that Redox continues on its path as the most modern health data interoperability platform
• In addition, this role will be aligned to our Vendor customer segment, partnering with GTM to ensure our platform supports enterprise vendor use cases
• AI Platform & Agentic Experience (60%)
• Own the complete AI platform portfolio across three categories: AI-enabled UX, AI agents (MCP/agentic automation), and AI in data processing
• Drive embedded AI features from internal alpha through production — managing rollout criteria, prompt iteration, success rate thresholds, and the decision framework for when each feature is ready for customer availability
• Define and maintain Redox's AI investment framework: KPIs, rollout criteria, cost guidelines, and the research agenda for what we still need to learn (monitoring, agentic loops, RAG, re-prompting)
• Manage beta relationships for agentic use cases across multiple customer segments
• Lead Redox's agentic product strategy — starting with the MCP Server as the current foundation, expanding into native agent support for high-value customer workflows throughout 2026, with a clear 2027 vision & roadmap
• Equip sales and CS to position Redox's AI platform story accurately
• Platform Architecture & Commitments (25%)
• Scope and drive overall platform features required to unlock new use case, channel partnerships, & commercial success in the Enterprise customer base
• Ensure complex infrastructure work (VPN configurations, multi-tenant patterns, integration partner requirements) is scoped clearly and investments are made with commercial need
• Vendor Market Lead (15%)
• Partner with GTM & Customer Success to enable vendor customer growth (both new business and expansion)
• Contribute to use case development, customer segmentation, & field enablement to close high-value Enterprise vendor deals