SMB Sales Representative, Purple
£28-32k
Indoor location services platform
Be an early applicant
Indoor location services platform
101-200 employees
Be an early applicant
£28-32k
101-200 employees
Company mission
Purple is on a mission to make sure physical spaces thrive.
Role
Who you are
- We're looking for an SMB Sales Rep who is a dynamic, results oriented individual and will be focused on driving the growth of Purple’s SMB customer base
- Playful and positive - Life’s too short to take things too seriously, we like to have fun while we’re working and we love positivity - and yes the glass is half full
- Know your stuff, keep learning - We value people who have knowledge and have a thirst for more of it, lots more of it
What the job involves
- This individual will expertly manage sales leads through the entire sales cycle, from initial engagement to securing new sign-ups, ensuring a seamless and successful onboarding experience for every new SMB customer
- The core purpose of this role is to rapidly expand Purple’s SMB customer base by converting businesses into active Purple accounts. This involves dealing with inbound inquiries, proactively reaching out to prospects to drive lead generation, and guiding prospects through a comprehensive onboarding journey that ensures successful platform adoption whilst ensuring a great experience
- This role is pivotal in maximizing new customer acquisition and laying the foundation for long-term customer success
- Efficiently qualify, manage & nurture leads, guiding them through the sales cycle
- Conduct compelling presentations & demonstrations of Purple and our offering
- Lead the end-to-end onboarding journey for Purple prospects who begin their journey online, providing comprehensive guidance and support to ensure successful platform setup and initial utilization
- Negotiate & finalize sign-up agreements with new businesses, ensuring a smooth transition
- Run sequences for opportunities through our traditional channels to drive further opportunities
- Maintain meticulous and up-to-date records of all lead interactions, sales activities, onboarding progress, and customer communications within the CRM system
- Provide regular, accurate reports on lead conversion rates, onboarding completion, upsell/renewal performance, and key customer insights
Our take
As multi-store businesses look to digitise their brick-and-mortar operations, they can run into difficulties providing wayfinding services to customers, or managing dispersed real-world assets. Purple AI helps these businesses to improve store connectivity, with location services such as in-store customer WiFi provision, wayfinding and asset tracking solutions.
Of particular note, Purple has worked with a number of hospitals to meet the complex connectivity and asset management needs of employees and patients. Boasting the ability to provide wayfinding solutions for these facilities - in which patients and visitors navigate multiple floors to reach the right ward - showcases the utility of Purple's suite.
Alongside its wide net of hospital clients, Purple provides WiFi solutions for the likes of McDonald’s, Pizza Express, and the Hard Rock Cafe - a lofty client list in terms of brand popularity. As location services become more important across the board, the company will likely have the chance to build on this established presence even further.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Nov 2023
$14.3m
LATE VC
Jun 2017
$0.4m
GRANT
Total funding: $22.7m
Company benefits
- Remote first business - work from home (with regular opportunities to get together face to face)
- Flexible working & a great company culture - bring your best self to work
- Emphasis on learning and development - progress your career
- 23 days holiday (plus bank holidays) with 1 more day each year - and the option to buy extra days
- 4 volunteering days each year - give something back to the community
- Company bonus - 5% of salary
- Private Healthcare & Long Term Incentive Plan after 12 months’ service
Company HQ
Manchester, UK
Leadership
Gavin Whedon
(CEO)Currently Non-Executive Director at Syrenis. Previously Founder and CEO at Applied Language Solutions, and Strategic Accounts Director at thebigword.
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