Staff Product Manager, Back Market
Payment & Fraud
+ Equity
More information about location
3+ days a week in office
Online marketplace for refurbished electronics
Be an early applicant
Online marketplace for refurbished electronics
501-1000 employees
Be an early applicant
+ Equity
More information about location
3+ days a week in office
501-1000 employees
Company mission
To restore trust and desire for refurbished devices.
Role
Who you are
- Ideal candidate is hands-on, data-obsessed and has acute attention to detail. This is a role with high visibility and full autonomy, requiring a mix of technical and functional expertise, data proficiency, user insight, and business savvy
- Over 6 years of experience in product management, focusing on payment and fraud-related challenges, with extra credit for experience in the marketplace sector
- Data-driven approach: skilled in identifying, defining, and tracking metrics, familiar with A/B testing methods, and working with the Analytics team to monitor and evaluate key metrics
- Technical approach: expertise in all payment and fraud mechanisms, from a broad understanding of the payment and fraud provider ecosystem (identifying industry leaders and challengers, alternative payment methods and the behaviors of both customers and fraudsters) to more detailed aspects like cash reconciliation and the payment lifecycle for both one-time and recurring payments
- Strong written and verbal communication skills: capable of articulating strategies and priorities to senior teams (Head Of, General Manager, C-Level) with tactical insights, and providing engineering teams (Engineering Manager, Backend, Frontend, Staff) with clear and detailed product and technical specifications
- High-reaching drive: operate in a dynamic environment with ambitious priorities, managing the product life cycle from planning and development to launch - get strongly opinionated and able to make decisions with limited information
What the job involves
- We are looking for a passionate and motivated Staff Product Manager to join Payin Squad
- From supporting Back Market’s shift into its new recurring revenue business model through Subscriptions to leading upcoming iterations of 20 payment methods among 18 markets, we are seeking a Staff Product Manager to develop the Back Market payment and fraud experiences
- Actively contributing to shaping Back Market's Payment & Fraud Vision by influencing customer and seller habits towards a circular economy - this involves collaborating with product, design, engineering and business partners at Back Market, and contributing to regular follow-ups with external providers like Adyen, PayPal, Checkout, ProcessOut, Ravelin, Signifyd and others
- Working closely with cross-functional partners to define ambitious roadmaps, assess technical capabilities, prioritize projects for release, and identify new opportunities
- Developing features and capabilities to streamline payments and reduce Back Market's vulnerability to fraud and abuse, ensuring maximum impact through data analysis and market research
- Monitoring key performance indicators related to payment and fraud, setting targeted improvements and communicating their impacts in executive reviews and company-wide updates
- Leading and facilitating brainstorming sessions, then refining, experimenting, and building on these initial ideas to ensure well-defined product scopes that anticipate the company's growth and needs
- Engaging in the Product Department's activities, helping to establish best practices and workflows while mentoring team members across different functions
Salary benchmarks
Our take
At a time when new smartphones launch frequently but with fewer new features and when individuals want to contribute to sustainability and the circular economy, Back Market is setting out to provide customers with a viable option of purchasing refurbished electronics goods.
The vision of the company is to become the default choice when it comes to electronics purchases, irrespective of the customers' budget. In order to materialize this vision, Back Market guarantees that all the devices sold on its platform are 100% functional. The company screens sellers before allowing them to join its platform and it monitors their performance in real-time by collecting detailed customer feedback. By doing this, they hope to restore trust in refurbished devices and to make sustainability an easy, safe, and affordable choice.
Back Market operates in 16 counties and has a client roster that includes Netflix, Disney, BBC, Sony, and Apple. The company has raised over $1 billion in capital, which has been invested in expansion across new and current markets.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
-4% employee growth in 12 months
Company
Company benefits
- An attractive salary that comes with equity options, health insurance, paid maternity and parental leave, 401K, commuter benefits, mental health support, and more,
- Flexible working hours and hybrid models that let you choose which days you to work in the office and at home (because work-life balance is an individual right)
- Professional development programs, internal mobility, and the opportunity to make your career what you want it to become
Company HQ
19th arrondissement of Paris, Paris, IDF
Articles
Leadership
Previously Logistic Export Assistant at Devanlay Lacoste and Account manager at Neteven.
Vianney Vaute
(Chief Creative Officer)Previously Digital Strategist at Visual Link, Strategic Planner at BETC Paris and Strategist at Five by Five.
Share this job
View 41 more jobs at Back Market