Customer Retention Manager, Automation Anywhere
Maternity Leave Cover
Enterprise AI agents for business processes
Be an early applicant
Enterprise AI agents for business processes
1001+ employees
Be an early applicant
1001+ employees
Company mission
To democratize automation and create a better future for everyone, liberating people from mundane, repetitive tasks, and allowing them more time to use their intellect and creativity.
Role
Who you are
- 4+ years of Renewal or account management experience
- Software Sales experience; SaaS or subscription sales is preferred
- Strong presentation and communication skills (verbal, written, and listening)
- Experience selling software products that are on-demand and recurring in nature
- Drive, conscientiousness and perseverance to conduct outbound sales contacts daily
- Team oriented with ability to succeed in an entrepreneurial environment
- Experience using Salesforce.com as CRM is a must
What the job involves
- Be responsible for meeting or exceeding assigned sales objectives and quotas for renewal business
- Work closely with Customer Success, Sales, Contract Ops, and Support teams to stay update with customer issues and problems which might affect renewals
- Work closely with Sales Team to track any upsell or cross opportunities and ensure renewals stay on track
- Identify “at-risk” renewal clients early in the cycle and define and address issues inhibiting a successful, timely renewal
- Educate and effectively communicate the value of company solutions to client decision-makers including 'C-level' business leaders, technical staff, legal, security and operations personnel in prospective accounts
- Maintain, Update, and manage all SalesForce.com renewal opportunities
- This position is to provide cover for a maternity leave
Salary benchmarks
Our take
Although technology is supposed to save labor, often it doesn't feel like it, with the average desk worker stuck carrying out an increasing number of repetitive manual tasks just to make their growing software stack function. Enter Automation Anywhere, a provider of robotic process automation (RPA) software designed to handle tedious repetitive functions, freeing teams for more productive work.
RPA is a highly competitive field, with firms like Celonis attracting vast amounts of funding and Microsoft beginning to bundle RPA functionality with its business packages. What helps Automation Anywhere stand out is its use of AI to discover the processes that can be automated within a company, a task that is usually carried out by expensive consultancy firms. This has allowed Automation Anywhere to grow a huge client base, including the likes of the NHS, Dell and Staley Black & Decker.
Fueled by partnerships with Microsoft, AWS, and PwC India, Automation Anywhere is accelerating its leadership in AI-powered automation. These collaborations allow the company to deliver cutting-edge solutions and aid in its continued growth.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Company values
- Passion: Driven by curiosity, a sense of adventure, and joyful perseverance, Passion is first on our values list. Only the passionate can change the world because they keep trying until they get it right
- Innovation: Every employee offers creative skills and ideas to delight our customers. We are comfortable questioning accepted wisdom and moving on when we hit bumps in the road. We feel empowered to be bold, take action, solve problems
- Customer First: We all have internal or external customers and are responsible for their experience and success, anytime, anywhere. Proactive, trusted advisors, we exemplify caring, loyalty, and commitment
- One Team, One Goal: Our best ideas take shape when we are approachable, inclusive, accessible, respectful and easy to work with. We share thoughts and plans to gain support and agreement. We jointly establish a common goal to work toward
Company HQ
North San Jose, San Jose, CA
Articles
Leadership
Mihir Shukla
(Co-Founder & CEO)Previously the Director of Engineering at E2Open and Infoseek, and a Consultant at Netscape.
Neeti Mehta Shukla
(Co-Founder & Social Impact Officer)Previously a Marketing Research Consultant for Intuit. They are also a Limited Partner at Kalaari Capital and CXXO Champion for CXXO.
Rushabh Parmani
(Co-Founder & Chief Customer Officer)Before co-founding Automation Anywhere they were a Software Engineer at Siebel Systems.
Ankur Kothari
(Co-Founder & COO)Previously a member of the Core Group in Siebel Systems. Since co-founding Automation Anywhere, they have been a CRO, COO, CSO and Chief Customer & Strategy Officer before becoming COO in 2023.
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