Senior Product Manager, Salesforce

• High energy and passion for the job
• Minimum of 8 years of product management experience
• B.A., B.Sc. or equivalent
• Deep experience in consumer experience, marketing, and digital engagement technologies
• Proven ability to lead vendor analysis and evaluations, maintain on-going vendor relationships and influence vendor roadmaps
• Proven experience in leading third-party vendor roadmap engagements
• Passion for data-driven and metrics-driven decisions
• Familiar and comfortable with agile/scrum development methodologies and hands-on experience with it
• Able to put their hands-on experience to use and work as an individual contributor
• Communicate with business as well as technical audiences. Able to write clear and concise documentation, user stories, and excellent written and spoken communication skills
• Function independently and as part of a team in a (really) fast-paced environment, convey a strong professional image, exhibit interest and positive attitude toward all assigned work, and strive for continuous improvement. The successful candidate will enjoy the risk and opportunity of advanced technology development
• Professionalism, dedication and ability to work in a collaborative team environment
• Impressive presentation skills and experience communicating and convincing audiences from analysts to C-suite
• Travel requirements: ability to travel for key events, less than 20%

Desirable

• The Senior Product Manager for In Person Events will be responsible for delivery of in-person experiences through product execution and deployment in scrum-agile work practice
• This product role is also responsible for effective stakeholder engagement, maintaining a product roadmap, vendor management, and influencing product leadership
• Drive the broader digital technology roadmap at Salesforce for In Person Engagement features, including Salesforce on Salesforce and vendor review, selection, and oversight
• Lead relationships with our vendors incorporating their innovations into our own product and operational roadmaps while influencing their product roadmaps based on Salesforce’s needs
• Provide regular updates to leadership, escalating items when needed but with presence and relationships to identify and resolve most issues independently
• Knowledgeably and successfully present our strategy, roadmap, and current progress/actions to senior executive audiences inside and (as approved with PR) outside the company
• Foster, facilitate, and furnish, timely decision-making across a broad network of stakeholders, delivery partners, and operational teams
• Quickly adopt awareness and demonstrate command of policies, processes, and programs with discernment of the different pressure-points for each
• Collaborate with security, architecture, engineering, quality, support, experience, program, and infrastructure partners in coordinating the delivery of complex, multi-year initiatives
• Represent and lead diverse delivery functions in program/project core team and executive meetings
• The position collaborates with other global locations and requires a flexible work shift schedule for some meetings
• Collaborate with partners and stakeholders to build shared understanding on product vision and to gain alignment on roadmap and solution strategy