Digital Business Intelligence Manager, Lloyds
Marketing
£65.4-72.7k
2+ days a week in office (Gresham Street, London)
Retail and commercial bank
Be an early applicant
Retail and commercial bank
1001+ employees
Be an early applicant
£65.4-72.7k
2+ days a week in office (Gresham Street, London)
1001+ employees
Company mission
To support families and businesses, helping them to take the next step, whatever that may be.
Role
Who you are
- This role is perfect for someone who thrives on transforming digital marketing data into real-time, actionable insights through sophisticated business intelligence solutions
- If you’re passionate about automation, performance tracking, and enabling smarter, faster marketing decisions, we’d love to hear from you
- Proven experience in digital marketing data, reporting and BI
- Strong understanding of digital marketing metrics, campaign tracking, and performance reporting
- Proficiency in BI and data visualisation tools such as Power BI, Tableau, Looker, or Google Data Studio
- Experience with data querying and transformation using SQL, BigQuery, Snowflake, or similar platforms
- Experienced in digital analytics platforms such as Google Analytics (GA4), Adobe Analytics, Campaign Manager 360
- Strong attention to detail and a passion for data accuracy, automation, and storytelling
- Excellent communication skills with the ability to present insights to both technical and non-technical audiences
- A proactive, collaborative approach with a focus on continuous improvement and innovation
What the job involves
- HOURS: 35 hours, full time
- We’re looking for a data-driven and technically skilled Digital Business Intelligence Manager to join our Marketing team at Lloyds Banking Group
- As a Digital Business Intelligence Manager, you’ll own the development of scalable, automated reporting and analytics solutions that provide a comprehensive view of marketing performance across digital channels
- You’ll collaborate with marketing, data engineering, and analytics teams to uphold data integrity, develop user-friendly dashboards, and incorporate evolving Generative BI capabilities throughout the function
- You'll also have a key part in enabling real-time decision-making by providing insights that assist in campaign optimisation, customer engagement, and planning
- Develop and deliver automated, real-time dashboards and reporting tools to track digital marketing performance
- Own the development of business intelligence solutions that support campaign analysis, audience segmentation, and channel optimisation
- Collaborate with data engineering and platform teams to ensure robust data pipelines and accurate tracking
- Translate complex datasets into clear, visual insights that support strategic marketing decisions
- Monitor critical metrics and proactively identify trends, anomalies, and opportunities
- Support the development of self-serve BI tools and training for marketing stakeholders
- Champion the use of Gen BI and data storytelling across the marketing function
- Stay current with digital analytics trends, tools, and best practices to continuously improve reporting capabilities
Application process
- End Date: July 16, 2025
Salary benchmarks
Our take
Lloyds Bank, part of Lloyds Banking Group, began operations back in 1765 and is nowadays one of the UK’s leading retail and commercial banks. As with many leading banks, the company has dealt with its share of controversy – including for its handling of PPI complaints in 2015, and the 2009 European Commission ruling that forced it to part ways with TSB – but it has nonetheless stood the test of time and worked to build back its public reputation in the wake of these setbacks.
Of the company’s 26 million customers, over 18 million of them are online, making it the largest UK digital bank. As part of its ongoing digital transformation, the company is seeking to put the cloud at the front of its services and systems, and has cited intentions to invest heavily in overhauling its current technology infrastructure. All this seeks to serve the modern banking customer, and to compete with the fast-increasing number of alternative banking options appearing on the market.
Recently, Lloyds Bank has shown great interest in facilitating innovation in the industry, joining as a partner on FinTech Action Labs (a FinTech accelerator programme) to bring its industry expertise to early-stage FinTechs. As well as investment in digital transformation and AI, the company is enhancing its wealth product and corporate banking offerings, as well as expanding its partnerships with digital banking companies.
Steph
Company Specialist at Welcome to the Jungle
Insights
-1% employee growth in 12 months
Company
Company benefits
- Flex cash: This is 4% of your basic salary and can be used to spend on the benefits of your choice, or you can choose to take it as a cash top up in your monthly salary.
- A generous holiday allowance: You’ll be eligible for a minimum of 22 days holiday (excluding bank holidays), rising to 30 days based on length of service and grade.
- A flexible way of working: Whether you want flexibility over your location or when you log on, together we can create an approach that works for you and for the business.
- Family leave: Up to 63 weeks of maternity or adoption leave. Statutory maternity or adoption pay is available for 39 weeks, and 20 weeks will be enhanced to the equivalent of full pay. Partners can have six weeks of fully paid paternity leave.
- Health insurance: Our company funded Private Medical Benefit provides all colleagues with access to good quality medical care, including accommodation, nursing care and specialist advice.
- Colleague Offers: Get discounts on everything from electrical items to cinema tickets and weekly food shopping. You can share this benefit with up to ten family members or friends.
- Financial products: Take advantage of our great financial products, some at a discounted rate, including current accounts, home and car insurance and loans.
- Share plans: Participate in Sharematch and receive matching shares of up to £45 a month from the company, and you can choose to participate in Sharesave, our combined savings and share option plan.
- Pension: We offer a generous pension plan, with all joiners being automatically enrolled in our 'Your Tomorrow' scheme. You can decide how much you save and get a say in where your contributions are invested.
Company HQ
City of London, London, UK
Leadership
Charlie Nunn
(Group Chief Executive, not founder)Spent nine years at HSBC, including as Group Head of Wealth Management and Digital, and as CEO of Wealth and Personal Banking.
Share this job
View 13 more jobs at Lloyds